January 2017 (Volume 67 - Issue 1)
objective: To increase awareness,
interest, and involvement in Section activities and quality-related subjects.
Visit our web site at http://www.asqmontreal.qc.ca/
|10 - Other ASQ Events||16 - Feedback/Advertising Rates|
Thursday, January 26, 2017
2001 Robert Bourassa Blvd., Suite 307
(MAP) - Entrance is on Maisonneuve Blvd.
ASQ MONTREAL SECTION
401 AND 404
EVENT & WORKSHOP
Ms. Chantale Simard
ASQ Senior Member, CMQ/OE
ASQ Montreal Section 401 Treasurer
join us on January 26th, 2017 for
an ASQ Section 401 Networking
ABOUT THE EVENT
5:30 to 6:30pm
Registration and Networking
6:30 to 6:45pm
Welcome words by Janick Brunet and Robert Demers, respectively chairs of ASQ Sections 404 and 401.
6:45 to 7:45pm
First round of group discussions
• Looking for new career challenges / mentoring opportunities
• ISO standard transition or implementation
• Six Sigma
7:45 to 8:45pm
Second round of group discussions
• Certification in quality, training, exam
• Client experience
• Root cause analysis
8:45 to 9:00pm
Each group discussion will be facilitated by ASQ leadership team members. You will be asked to choose and join two group discussions.
Some senior ASQ members are available as mentor for new quality professionals or individuals interested by the quality field.
Links to some interesting videos on ASQ TV to watch before the networking event according to your interest:
your business cards and be ready to
your business cards and be ready to
Dr. David Tozer
ASQ Recertification Units. There are 0.3 RU awarded for attending this event and an additional 0.3 RU for participating in the workshops. Get your receipt from the person that you paid when you came in. This receipt will show both RUs that you have earned toward your recertification.
By Michael Bournazian, Eng., Newsletter Editor, ASQ Senior Member, CSSGB
For the first time in a long time (well, for at least as long as I have been a member of ASQ Montreal 401 anyways), we held a dinner event somewhere other that the Sheraton Dorval Airport.
This did not happen overnight. Truth is, the committee has been talking about doing this for quite some time. The feedback from chapter members consistently told us that getting to the venue was often an issue. The lack of a nearby metro stop was certainly a factor.
So sometime in 2016, perhaps even late 2015 (my mind fails me on the precise start time), we started PLANning about making the change. This included visiting prospective venues, obtaining cost information, testing the food, gauging the environment, ease of access, etc. In the end, we settled on the Via Marcello restaurant in St. Laurent. And with the choice made, we announced in November 2016 that our dinner event would be there instead of the Sheraton Dorval Airport.
With fingers crossed, November 30, 2016 arrived, and it was time to DO the event. Read more about it below in Section 6.
During our subsequent Committee meeting on January 4, 2017, we had the opportunity to STUDY what and how the attendees of the event felt about it, based on the customer feedback forms that get filled out at each event. Your feedback, both positive and negative, gives us the tools to continuously improve the event experience.
From this feedback, we will now ACT to improve the next dinner event experience that will once again take place at the Via Marcello restaurant (slated for February 22, 2017).
Looking forward to seeing all of you at all our events scheduled for 2017 (see Section 3 above)!
Any feedback? Click on the link in the bottom right corner of this section and let me know. Thanks.
I am honored to serve as Chair of the Montreal Section, a group with a strong legacy of accomplishments in promoting Quality in the local community. I have only been a member of ASQ for 6 years but got involved right from the beginning with section 0401.
I remember the warm welcome by Chantale Simard, the Section Chair when I joined, and how she pampered me as a newcomer. She has not changed. Thank you Chantale for making me feel included within this group of quality leaders. I was looking up at all of you in 2011 and I still do in 2017.
I want to extend my appreciation to my predecessors for the free time and brain sweat they have poured into this association. This includes the immediate past leadership team, for being so free of their time and explanations (to this today). This is what keeps it alive and I will give the movement my 5 cents worth for the next year or so.
Of course if you want to know where you are heading, you have to know where you come from (my own version of Antonio Gramsci’s famous saying). So I went back to the past 6 years of section Newsletters and made what I like most: a pivot table of what my predecessors wrote. Since Excel only treats numbers, I counted the words of their monthly columns. Guess what? I found out that I had missed so many great chronicles; I proceeded to read/reread them all.
One thing emerged from my reading; I found out that our Newsletter Editor has been writing EXCELLENT articles throughout all these years, and that every article is often the basis for the next one. Too much for me Mr. Bournazian, and GREAT job you still do. I stuck with my numbers and you know Michael: you average 268 words per month (with a peak at 698). So my personal target will be to attain at least your average word count for my own articles and try to be as interesting as you.
In the coming issues, I will try to talk about quality and mostly try to support ASQ’s Mission: To promote and enhance the quality profession by providing support to our Section membership, offering information, educational programs and events, and promoting the awareness and value of quality in the community.
My father used to say "If you want to be rich, stick around rich guys". Knowing my father he meant dollars and cents. I have grown out of this and years later I realized that being rich is not what you accumulate but what you give away. For this reason I will try to give to my ASQ community what I have gathered over the years, sometimes with great pain (and $$).
I was young once, I was confident and I knew a lot. Now that I am over 60, I know that I still don’t know much. For those young leaders out there, you will be a sexagenarian one day. Don’t hesitate to come to our events to refine your knowledge, learn new techniques and mostly exchange with your Quality peers. I can’t wait to shake your hand. See what’s coming in section 3 above.
PS: Look me up on Linked-In and read more about me; just say you read this article or else click on the adjoining feedback link for a personal comment or exchange.
By Eric Hosking, Senior Fellow of Quality at PWC, BApSc in Mech Eng, MBA, CQE, CSSBB and CQA
Had you come . . . Industrial Metrology
November 30th, 2016 saw ASQ Section 401 members gathering at the Via Marcello restaurant in St Laurent, for a talk on Industrial Metrology given by Xavier Guillaud, President of PPM Metrology.
Xavier is a 30+ year veteran of the Metrology discipline, starting with his service in the French military and spanning across a myriad of industries, most recently in the aerospace world. His talk was a broad overview of metrology, starting with a brief overview of some catastrophic failures of metrology due to mixing units, improperly calibrating a system and measurement fraud.
It included key definitions and a brief review of the history of metrology, including the evolution of the metric system and then covered each of the technical elements that make metrology a successful integral part of manufacturing and service industries: Regulation, accreditation, standards and the various factors that can influence calibration and measurement system reliability.
The event was well attended, with attendees who came from parts of industry where metrology plays an important role. They found the talk to be very relevant to their experience and needs, with over 90% rating it 4 or 5 of 5.
Senior Fellow of Quality at PWC, BApSc in Mech Eng, MBA, CQE, CSSBB and
Mauricio Cruz Hernandez
Amelia Gonzalez Arzeno
Igor Silva Batista
Bertin Talom Wabo
Annie Van Otterdijk
Abdelali El Magueri
ASQ Montreal Section thanks our Organization Members:
ASQ Montreal Francophone Section 404 (Thursday, January 26, 2017)Same as ASQ Montreal English Section 401! See Section 1 above.
ASQ Ottawa Section 407 (Monday, January 23, 2017)Statistical Process Control and the Cycle of a Trend
Performance metrics can help us manage our processes and achieve the goals we desire. However, abuse of metrics can lead to government and business crises such as the Wells Fargo fake accounts scandal, and the Volkswagen Diesel emissions testing “software cheat”.
Building upon fundamentals established by Drs. Shewhart and Deming, Steve Prevette has implemented a Statistical Process Control based metrics scorecard at a number of facilities, including the Chalk River Site (Canadian Nuclear Laboratories, http://www.cnl.ca/en/home/default.aspx) within the Ottawa Valley Chapter area.
Steve will describe the Contractor Assurance scorecard he has established to evaluate performance at the site for internal management and for oversight by Atomic Energy of Canada Limited (AECL, a Canadian federal Crown corporation). You may find this method to be of interest for management and performance assurance of commercial and government entities.
The use of SPC and resulting rapid identification of trends (changing conditions) allows management and accountability of quantitative metrics, without an undo reliance on arbitrary targets that can lead to adverse results.
About your presenter
Steve Prevette is an advocate of Dr. Deming’s management methods and applies Statistical Process Control to performance metrics. One of his primary assignments is development and oversight of Contractor Assurance metrics efforts at the Chalk River Ontario site (Canadian Nuclear Laboratories). He has been active with the American Society for Quality since 1996. His home is in Graniteville SC supporting Fluor corporation’s Government Group. Steve is a past chair of Section 614 (Richland WA) and has maintained ties with the Section since moving to South Carolina in 2009, acting as its current webmaster.
Steve started his career as a US Navy nuclear submarine officer. At the end of the Cold War, he left the Navy and was hired by Westinghouse Hanford as a Tank Farms Maintenance Supervisor. Steve was transferred to the desk job of running performance indicators in June 1993 and has fulfilled that function for various Department of Energy contractors ever since. Analytical teams under Steve’s guidance at Savannah River Nuclear Solutions and Canadian Nuclear Laboratories provide more than4,500 statistical process control charts, Pareto charts, and other reports every month, including the chart of how many charts are made. Plants at Paducah KY and Portsmouth OH are also serviced by Steve. Steve is a member of Fluor Government Group Headquarters staff, and is developing a new SPC based scorecard for overall management of Fluor Government Group nuclear and non-nuclear work.
Steve taught evening courses at the former City University campus in Richland, and developed courses as an adjunct instructor for Aiken Technical College for Nuclear Quality Assurance. He currently teaches electronics courses for Southern Illinois University at Carbondale efforts at military bases. Steve was recently published in Kalmbach’s “Great Model Railroads 2015” and frequently gives topics on applications of statistics in the hobby of model railroading. A dozen people descend upon the “Burnt Hills and Big Flats Railroad” every three weeks to operate the model railroad as if it were a real railroad, complete with “timetable and train order” dispatching.
PLACE: Centurion Conference & Event Center, 170 Colonnade Road, Nepean, ON. K2E 7J5
Networking: 5:30 p.m. to 6:00 p.m.
Buffet Style Dinner: 6:00 p.m. to 7:00 p.m.
(Please bring $20.00 cash for the buffet)
Presentation: 7:00 p.m. to 9:00 p.m.
Students who do not wish to take part in the dinner and networking may arrive at 6:45 p.m. for the 7:00 p.m. presentation - $5.00 at the door.
For full information and to register for the event, click HERE.
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: Dr. David Tozer: (514) 694-2830, email@example.com
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for:
February 1, 2017
Consult the List of Your Executive
Look at your wallet card to see when your present certification is due to expire. If it says June 30, 2016 you should contact ASQ by phone at 1-800-248-1946 and explain your situation to them because your certification has lapsed and you are no longer certified.
If your wallet card states December 2016 you have until June 30, 2017 to get your journal to me. Why so long? Because you have an expiration date of December 31, 2016 plus or minus six months. To assist you with documenting your Recertification Units (RU) please use the Electronic Recertification Journal, or a paper equivalent, to document your claims. Please also complete the "Documentation Required" log for each section of point that you are claiming and attach all of the relevant evidence thereto. Journals with just the "ASQ Recertification Journal Application" page completed and no documented supporting evidence will not be accepted.
Maybe you’ve decided not to recertify because (a) you are unemployed, (b) no longer in the quality field or perhaps, (c ) your employer no longer will pay for it? Think about this, your certification belongs to you and no one else. Your name is on it and no one else’s. It is portable and you can bring the recognition to your next company. Remember how hard you had to study for it? If you let it lapse you must rewrite the exam. Do you know where you will be employed in a year or so? Well congratulations if you do because most of us don’t and it could come in handy then, it sure won’t hinder you to retain it. The cost at $69 USD to renew one certification is much less than it would be to rewrite. If you are unemployed then contact ASQ directly at 1-800-248-1946. Ask for “Recertification” then explain your unemployment situation to them. You may be able to have your due date extended. But at $69.00 that is not really that much if it will help land your next job?
If you are a member of Section 0401, Montreal then contact me (Norman) at firstname.lastname@example.org to find out where to send your journal. If you are NOT a member of section 401 then contact ASQ directly at 1-800-248-1946.
Please DO NOT E-MAIL your journal to me. I am not set up to print all the required pages for every journal submitted. Use Canada Post or equivalent.
Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.
NOTE: The following links require that you be logged into your account before you try to activate them.
Download the ASQ Unemployment Program
PDF (105 KB)
Please send us your comments about the ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.). Do you want to contribute an article (English or French) or a good idea? Contact us by e-mail.
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