May 2018 (Volume 68 - Issue 5)
objective: To increase awareness,
interest, and involvement in Section activities and
|10 - Other ASQ Events|
1. Next Event
Wednesday, May 30, 2018
St. Laurent, Quebec
Ms. Dubravka Kusmic
Retired Quality Assurance Manager
Certified Quality Auditor
join us on May 30, 2018 to listen to our guest speaker present the
topic of Biomimicry:
Innovation Inspired by Nature.
ABOUT THE EVENT
After three industrial revolutions, and all the damage done to the planet, are we at the point of no return? We are facing “Industry 4.0". Can our manufacturing processes and new product designs contribute to the efforts of sustainability? What is going to be the competitive edge between manufacturers?
Our speaker will explore the answers offered by Nature. Over a billion years of continual improvement, nature has come up with winning lean strategies adopted by all complex, mature ecosystems.
The presentation will look at:
-Japan's Shinkansen bullet train;
-Blue Mussel – Process of creating non-toxic adhesive;
-A wetland ecosystem;
ABOUT THE SPEAKER
Dubravka Kusmic is ASQ Certified Quality Engineer (CQE) and member of the OIQ. She graduated in 1975 at University of Sarajevo (Bosnia and Herzegovina, ex-Yugoslavia) with Bachelor’s degree in Electrical Engineering. She has worked in manufacturing of electrical components for military and automotive industries, new product design, testing, approvals and reliability studies. She was a member of IEC committee TC48 for Yugoslavia: Electromechanical components for electronic equipment.
She immigrated to Canada during the civil war in Bosnia in 1994, and worked for the company WECO Electrical Connectors Inc. from 1994 until November 2017. She started as an assembler in production, and after one year, joined QA department doing inspection, and very soon started working as a Reliability Engineer. She spent the last six years in the QA Manager position. She obtained UL and CSA accreditation for WECO lab, and approved numerous products. Worked in UL and CSA technical panels for standards, which are related to terminal blocks and connectors.
Presently she is tutoring mathematics and also volunteering by helping unprivileged children to do homework and stay in high school.
your business cards and be ready to
your business cards and be ready to
Dr. David Tozer
3. Upcoming ASQ Section 401 Events
September 26, 2018: Internet of Things with Walter Knitl (talk and workshop).
October 2018: A tour of PACCAR.
October 31, 2018: GA and HACCP in the Food Industry with Deborah Esplin.
November 28, 2018: Oversight of Self-regulating Professions with Gabriel Ahmarani.
Hope to see you are in the fall for our new seson of events!!
4. The Editor's Corner
Michael Bournazian, Eng., Newsletter Editor, ASQ Senior Member, CSSGB
This is Tammie Jo Schults.
On April 17, 2018, as Captain of Southwest Flight 1380, she safely landed a Boeing 737-700 after the aircraft suffered an engine failure with debris, causing an uncontrolled decompression of the aircraft.
She is a QUALITY individual.
Be more like Tammie Jo.
As well this month, we have the following piece written by Jean-Pierre Amiel (Senior Member and ASQ CQA), with regards to volunteering for the ASQ Montreal Leadership Team:
Wanted: Brain Juice!!
I know, I know. You’ve just started a new job, reoriented your career path, have a family to raise and you’re very busy. No time to waste. The routine!
How’s about a new kind of experience!
Your ASQ Section offers great opportunities to meet others like you, to exchange on various topics and, especially, learn about what is going on in the quality field in your area and around the world.
How would you do that? Well you could attend some of our events - We organize presentations, company tours, panel discussions and even networking events.
Not enough? Why not tell us what you would like to see or even better, why not participate in making them happen.
Your Montreal section has been around for more than 68 years (!!!), and it’s not because of our good looks (Okay, it helps). But really, it’s because we have always had individuals, like yourself, who wanted to learn and to teach and brought their commitment and energy to fruition in our development.
Learn: Because other members, like you, have been working in the quality field for years and they may have already found solutions or developed tools to your problems or situations, or they may know someone or something to handle it. You will learn to communicate with your peers, develop organizing skills, put into practice new tools, bring ideas, develop and defend them and maybe see them through development and fruition.
Teach: That’s what you give to all of us. Your freshness, your ideas, experiences and your time. You offer us this opportunity to promote, enhance and continue our legacy. The wise ones say, you learn from teaching (true?).
We don’t know everything, but we are sure open to learn.
The Leadership Team offers various volunteering options. Ask yourself what activity is right for you:
• What problems would you solve, what would you change, or what would be your personal contribution?
• Do you have specific skills or talents that you would like to share with us?
• Are you interested in acquiring a specific skill?
• What are your personal goals?
• Do you want to re-enter the job market?
• Do you want to meet new people, make contacts or share experiences?
There are many ways to get involved in the ASQ Montreal Section. Not ready to take on a commitment yet? Then take a couple of hours, come to an event and meet the members of the Leadership Team or attend one of our meetings and see for yourself.
The following elected positions of the Leadership Team (LT) guide and ensure the continued success of the Section: Section Chair; Vice Chair; Secretary and Treasurer. They require some time commitment during their mandate.
The following other positions ensure the promotion and success of Section operations, planned activities and communications with members, non-members and other sections. These functions may be shared amongst LT members. Some require more time commitment than others (ex. Newsletter, Programs).
• Membership Chair and Quality Management Program
• Programs and Arrangements Chairs
• Voice of the Customer
• Audit, Education, and Recertification Chairs
• Social Media and Web Site Committee Chairs
• Newsletter Editor
• Nominating Chair
• Internet Liaison
Now you’re interested? Send us a note today, our next meeting is soon.
P.S.: For those members with certifications, you may claim 2.0 Recertification Units (RU) per year of service as Chair, Chair-Elect, Secretary or Treasurer and 1.5 RU per year/per committee member leader. If you perform ad hoc responsibilities, you may claim 0.2 RU per event/activity, for a total of 0.6 RU per year and 1.8 RUs MAX for ad hoc service.
Any feedback? Click on the link in the bottom right corner of this section and let me know. Thanks.
5. A Word from your Section Chair
We deserve a silver PAR!
Although we don’t look like much because we are in the shade, our team of volunteers at the section works hard to bring you the best conferences, the best presentations every month. For those who only read us in this Newsletter every month, you are probably missing the best part of what we have to offer. All full members receive the Quality Progress magazine, but is it enough? Really!
Every month our Leadership Team (LT) meets to discuss issues and latest trends in the fields of quality. Every month we work to put together monthly presentations (we are now working on 2019) and we want your input. Tell us what you would like to learn and we will do our best to put it on the table for you.
I am on my last year as the Chair of the Section’s LT and from our Business Plan (yes we have one) I can say that we did pretty good; for 2017, we achieved the Silver level for the Performance Award Recognition (PAR).
Here is a quick review of what is in our plan:
1: Grow our membership base: This is fairly stable at around 375 members ±10.
2: Answer our membership requests: We have to guess your needs but we have good feedbacks from our monthly presentations (2017=92%, 2018=91%) on an average of 20 surveys.
3: Training activities with RU points: Eight (1/mo) at around 0.4 RU per presentation.
4: Improve communication with members: LinkedIn, Newsletters, e-mail invitations and (sometimes) direct calls.
5: Increase web-based traffic: Our LinkedIn page has more than 1000 members and our monthly Newsletter averages 800 visits (1200 clicks) and is increasing.
6: Increase section visibility: VOC committee participation, ASQ Ottawa conference participation.
7: Generate fresh ideas and share good practices: Yearly liaison meeting with Ottawa and Montreal Francophone sections.
8: Encourage new members to get involved: Added this year, Veronica, Raquibul, Nicoletta, Pierre-Luc and the return of past chair and LT member, Sam. We also have a few others in line.
9: Promote ASQ brand: We unfortunately lost our Student Branch commitment this year.
But all this work is worth nothing without you members of the community. Thank you for being members and for your support.
In case you missed one of my last articles, here is a quick reference of the latest few:
09/2017: Buzz words
10/2017: Return on ASQ Ottawa Conference
11/2017: ISO Certification Drop: Myth or Reality?
01/2018: Thanks to my team & the 8 quality principles
02/2018: Audit travelling, must be great!
03/2018: Thank you Philip B. Crosby for these fine lines
04/2018: How sick are you?
Want to read more or just flip through our past Newsletters (by year/month): Click here
Want to see the history of events held by the section since 2008: Click here
Want to chat or ask questions, visit our LinkedIn group: Click here
PS: Look me up in Linked-In and read more about me; just say you read my articles sometimes.
6. Had You Come to the Last Event
By Eric Hosking, Senior Consultant to Shainin, CQE, CSSBB and CQA
Had you come . . . Process Improvement
For the second time in the last two years, we had original Ph.D research presented by a local Ph.D candidate. In this case, Rafael de Paula presented research on how to engage people in process improvement and reduce the free rider effect. He showed a model that describes how individuals become engaged, how improving communication improves engagement, how engagement is measured by both activity and results, and he showed the huge economic loss occurring in North America due to the lack to high levels of engagement in work forces.
He had data from multiple studies that show consistently less than a quarter of the work force is highly engaged. His specific research is to measure, in the fashion of the Predator Prey mathematical model using Zangwill theory, the link between a continuous improvement activity and the loss of time due to non-quality (ex. as the CI increases the loss decreases). One of the goals is to see if the gains from CI, which tend to dissipate in time, can be locked in and shown to be locked in. The interaction was lively since everyone present had a personal theory of why employees become disengaged.
Participants were asked for input, through the survey forms, to the 2018/2019 planning session that will be held at the next Leadership Team meeting next week.
As a special bonus for the night, Jon Schafer from PACCAR announced that he has arranged a tour of his plant. It is to be in the morning of May 15 or 17 depending on the preference of the attendees. Unfortunately the attendance is limited to the first 12 to sign up. He has committed to hold a similar tour in the fall is there is sufficient additional interest. Thank you very much Jon!
7. Voice Of The Customer
Senior Consultant to Shainin, CQE, CSSBB and
8. Welcome to our New Members
Genis S. Medina
Syed Ahmed Milad
9. Organziation Members
ASQ Montreal Section thanks our Organization Members:
11. ASQ News
2018 ITAG Highlights
Online Services Save
12. ASQ Montreal Section Education Program 2018
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: Dr. David Tozer: (514) 694-2830, email@example.com
13. Executive Committee Meetings & Officers
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for:
June 6, 2018
Consult the List of Your Executive
14. Unemployed Members Dues
Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.
NOTE: The following links require that you be logged into your account before you try to activate them.
Download the ASQ Unemployment Program
PDF (105 KB)
Please send us your comments about the ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.). Do you want to contribute an article (English or French) or a good idea? Contact us by e-mail.
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