|March 2008, Volume 58, Issue 3|
|Our objective: To increase
awareness, interest, and involvement in Section activities and
|Next event||Welcome to our new members||Had you come|
|Ad / Publicité||Sustaining Members||Section Education Program 2007-2008|
|The Editor's Corner||Proposed Slate of Officers||Executive Committee Meetings & Officers|
|A Word from your Section Chair||The Right Stuff (article)||Is Your Recertification Due?|
|This season's planned events||Other ASQ event||Advertising Rates|
The Economic Impact of Quality on Organizational Success
Date: Wednesday, FMarch 19, 2008
Time: 6:00 PM
Place: Hilton Hotel, Dorval (PET) Airport
Brenda M. Fisk, ASQ CQIA,
ASQ Canada Regional Director,
ASQ Section Affairs Council Chair
Includes supper and Parking!
Find out how
the Cost of Quality and the Economics of Quality differ. Come hear how
the implementation of many of the existing road maps for success have
helped such companies as:
These companies improved
their organization, provided value add to
customers, and profited from the economic impact of implementing
quality for organizational success.
For registrations or information please contact:
Mitchell Daudier at (450) 463-0990 or e-mail at firstname.lastname@example.org
or Ray Dyer at (514) 818-7410 or e-mail at email@example.com
Brenda M. Fisk – ASQ Canada Regional Director & ASQ Section Affairs Council Chair.
Brenda Mary Fisk has 34 years of professional experience in software quality assurance/quality control and project management experience. She specializes in increasing customer satisfaction through continuous improvement, promoting in-house use of software quality techniques in day-to-day operations. Brenda’s specific strengths include analytical and presentation skills, problem solving techniques, technical writing, database administration; applying quality assurance principles to day-to-day environments and has a track record of successfully completed projects.
Brenda’s professional affiliation with ASQ began in 1990. Here are some of her activities in these past years: Toronto 402 Forum Committee Secretary (1992/1994), Toronto 402 Membership Committee Chair (1994/1995), Toronto 402 Section Treasurer (1996/1997), Senior Member (1999), Deputy Regional Director South Western Ontario (1999/2002), Canadian Director (Region 4 Director) (2003/2008), SMP Committee representative (2003/2008), Board of Director member (2002/2008), Nominating Committee representative (2002/2003) & (2004/2005), SMP Committee Chair (2004/2007), Lancaster Medal Committee representative (2003/2008), Section Affairs Council, Vice Chair (2005/2007), Section Affairs Council, Chair (2007/2008), Financial Reporting Review Process Committee Chair (2005/2008).
By Chantale Simard, ASQ
CMQ/OE, Newsletter Editor
Joseph M. Juran, 1904-2008
Dr Joseph M. Juran, known as the "father" of quality, passed away February 28 at the age of 103.
Characterized by an exceptional personality, influenced by the obstacles he had surmounted, renowned for his work ethics and his many contributions to the field of quality and management that lasted over the longest period of time ever, Juran was definitely one of quality’s most influential pioneers and leaders.
If you did not have the chance to read about his extraordinary life, ASQ released a May 2004 Quality Progress article, from ASQ's member-only archives. This article, which is now free to the public, pays tribute to Juran as he was approaching his 100th birthday.
I will simply finish by this quote from him that I find inspiring: “Whatever you do make sure it improves society. Don’t just do it for the sake of profit.”
By Mitchell Daudier, Section
items I would like to highlight in my brief editorial.
Raymond E. Dyer, ASQ CMQ/OE
& CQA, Program Chair
Date, time, and location will be confirmed as we progress into the year. Most events are planned for Wednesday evenings and are held at the Dorval (PET) Airport Hilton Hotel. Watch the newsletter and our web site for further details.
Benoit Allaire, J.F. Menard and Marjaneh M. Pourmand
By Inteaz Alli, Ph.D, ASQ CQA & CHA, Nominating Committee Chair
In accordance with Sections 5.4 and 6.1 of our Operating Agreement, the Montreal Section 401 Nominating Committee comprising of N. Dickinson, R. Dyer, B. Doiron, D. Tozer, and Inteaz Alli (Nominating Committee Chair), proposes the following Slate of Officers for the 2008/09 Montreal Section 401 Executive:
Chair: Gordon Ayotte
Vice- Chair: Mitchell Daudier
Secretary: Bill Wilson
Treasurer: Stephen JonesTo nominate a different slate of officers, volunteer for a role on the various committees of the Section, or obtain further information, please contact Inteaz Alli at firstname.lastname@example.org. Nominees for Officer positions can be made by petition of at least 10 members.
Certain other Executive positions and committee chairs must also be filled so please indicate your interest. Please note that, to apply for any Section Executive or Leadership position, you must be a member of the Section in good standing.
Submitted: February 5, 2008
Note from the Newsletter editor : This is the second of a three part article submitted by ASQ Montreal Section 0401 member Hélène Giroux who is an Associate Professor in Operations and Logistics Management at HEC Montréal.
By Hélène Giroux, Associate Professor, Operations and Logistics Management HEC Montréal, Senior member
Vermont VT-ASQ Section 0112
is pleased to present: Human Aspects of Quality - Tools to better
Understand the Core Motivation of People, their Preferences and Drives.
The Program Speaker is Eric Stern, MBA, MSc chemist, CQA, an ASQ
Montreal Section 0401 senior member and leadership team volunteer. The
event will be held at Windjammer, S. Burlington, March 20th 5:30 PM.
By Eric Stern, ASQ CAQ,
Reynald Regnus summarized his Masters thesis on Difficulties and Failures in the DMAIC Six Sigma Methodology. The European and North American Project Leaders he interviewed described the difficulties in performing the tasks related to the DMAIC methodology.
Francois Pageau talked about “Process Failure Mode and Effect Analysis”. It is about the elimination of known or potential problems from system, design, process and or service before they reach the customer. Using day-to-day examples he showed how to eliminate the root causes or reduce their occurrence, reduce the consequences and improve the detection of failures or their causes. A systematic process for achieving this has been proposed by AIAG. The probability of occurrence, the ease of detection and the seriousness of the effects are used to determine the value of the effort to get rid of the problem. Project management is recommended to ensure that the ideas generated in the analysis are followed through and actions are taken to eliminate the problems. Francois discussed some of the pitfalls in the analysis and some similar methods used in other systems, for example in the Six Sigma methodology.
By David Tozer, Ph.D., ASQ CQE
and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: David Tozer: (514) 694-2830, mailto:email@example.com
Executive Committee (Leadership Team) Meetings are held at
different locations, starting at 6 PM. The next regular meetings are
tentatively scheduled for :
2008-04-02, 2008-05-07 and 2008-06-04.Consult the List of Your Executive for 2007-2008 here
Note that all dates planned are subject to change. Please call ahead to attend by contacting the Section Chair or the Section Secretary.
Note: Available on request for section members only are minutes of section executive meetings (contact the Secretary) and section operating budget information (contact the Treasurer).
Please visit www.asqmontreal.qc.ca/Certification/Exmdates.html for exams dates.
Is Your Recertification Due?
By Norman Dickinson, CQE, CQA, Certification, Recertification, Internet Liaison & Section Examining
Look at your wallet card to
see when your present certification is due to expire.. If it says
December 31, 2008 you are in luck but barely. Get your journal, with
supporting objective evidence (you should know what that is), to me
before the end of June 2008. If it says that you are due in June 2008
then you have until the end of December 2008 to submit your journal,
but you can still submit it now if you are ready and have the points.
Please send us
comments about the ASQ Montreal Section 0401 E-Newsletter (topics,
layout, length, etc.). Do you want to contribute an
article (English or French)
a good idea ?
Contact us by e-mail.
We invite you to forward this Newsletter to friends and colleagues who may be interested.
The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.
Section postal address: 1728 Kirouac, Longueuil, Québec, J4G-2R4.
Section web site: www.asqmontreal.qc.ca
Newsletter Editor: Chantale Simard 514 941-5695
The opinions expressed in the Newsletter are those of the authors, not those of ASQ. Articles may be reproduced if the source is stated
If you are an ASQ Montreal Section member and wish to receive this Newsletter by e-mail, please go to www.asq.org and revise your profile to add mailings from your section.