Montreal
Section 0401 |
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March 2009, Volume 59, Issue 3 |
Our objective: To increase awareness,
interest, and involvement in Section activities and |
Next
event
Process Capability
Studies: an opportunity to become intimate with your process Date:
Wednesday, March 18, 2009
The ability of a
process to meet the customer requirements is core to business success,
hence the relevance of quantifying this ability. A correct process
capability study requires both statistical thinking and process
thinking. The time-honoured Cp and Cpk will obviously be discussed in
this talk, along with other more recent capability indices. We will
move beyond the arithmetic calculation of those indices to address the
distributional issues stemming from the presence of different sources
of variation. The fundamental concepts of statistical process control
will be exploited, as process control is usually presented as a
prerequisite to process capability determination. A few examples will
serve to illustrate some common pitfalls and possible remedies. The
talk will conclude with a recommended roadmap for process capability
analysis. Includes supper
and Parking! Bring your business
cards and be ready to network! |
Ad / Publicité
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For registrations or information
please contact: Francois Pageau is
Manager, Statistical Services and Chief Statistician at General
Dynamics Ordnance and Tactical Systems Canada. With more than fifteen
years experience in the manufacturing sector, his fields of activities
include industrial applications of statistics such as design of
experiments, sampling inspection, process control and reliability. In
addition to his role of scientific collaborator on various research and
development projects, Francois teaches applied statistics and six sigma
methodology internal courses. He also provides advice to senior
management on quality strategy and continuous improvement initiatives. Francois received his
M.S. in mathematics and B.S. in statistics from Université Laval.
Before joining GD-OTS Canada, he worked on census data quality issues
as a Methodologist at Statistics Canada, and as a Statistical
Consultant at the Statistics Consulting Services of the Department of
Mathematics and Statistics of Université Laval. Francois led the
Business and Industrial Statistics Section of the Statistical Society
of Canada (SSC) as President in 2005-2006, and now serves on the
Accreditation Committee of the SSC. He is an SBTI trained Six Sigma
Master Black Belt, a Senior Member of the American Society for Quality
(ASQ), and holds fourteen professional certifications of the Society. |
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The
Editor's Corner
By Chantale Simard,
ASQ Senior Member, CMQ/OE, Newsletter Editor Un des objectifs de notre section
cette année est de se rapprocher de la section 404 Montréal
Francophone. Dans un premier temps, nous avons débuté l’échange de nos
bulletins / Newsletter (nous envoyons le bulletin de la 404 à nos
membres et ils envois notre Newsletter à leurs membres). Nous espérons
ainsi offrir un éventail élargi d’information et d’activités à
l’ensemble des membres des deux sections. Comme vous le savez, le réseautage
sert avant tout à échanger avec des personnes ou des entreprises, dans
le but de s’informer, de demander conseil et de découvrir de nouvelles
idées. Grâce à lui, notre réseau de contacts personnels s’agrandit et
nous permet de trouver les bonnes personnes ressources lorsque nous en
avons besoin. C’est pour nous permettre de faire de nouvelles
rencontres ou encore de fortifier des liens déjà établis, que les
sections Montréal 401 et Montréal Francophone 404 organisent un tournoi
de golf commun en juillet 2009. Ce sera une activité à ne pas
manquer. Nous vous donnerons plus de précision dans le prochain
Newlsetter.
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A
Word from your Section Chair
By Gordon Ayotte,
ASQ CQE, Section Chair Our
fifth event of the season covered ISO 9001 Changes ND Potential
Significant Impacts by Denis Pronovost, General Manager of Accademia
Qualitas, who did a fantastic job of presenting the changes and the
subtleties involved which was a great learning event. My
Quality tools heading: Scatter Diagram - The sixth in the 7 Basic
Quality tools: identifies the relationship between 2 variables by
providing both a visual and statistical strength of the relationship, a
great follow up to the Fishbone Diagram and Control Chart discussed at
previous events, come and find out how not to be fooled by interpreting
correlation for cause and effect. We
are always interested in your comments and feedback how your ASQ
section can serve you better so please do not hesitate to contact us. |
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The
Economic Crisis and The Quality Profession. ISO 9001:2008.
By Eric Stern, MBA,
ASQ CQA, chim., coach The last Quality Progress has an
interesting article on Quality Costs. The authors demonstrate the
importance of a lag factor between the quality intervention and the
time the effect may be observed. However they still claim that the true
cost of products is not known despite all the efforts. It occurred to me that it is an
opportunity for quality professionals to pull forces together and try
to come up with solutions that are applicable to many. Then I
remembered how some of the technologically advanced companies have
developed superior management systems that they consider proprietary,
so it is entirely possible that they do know what product costs are and
the real cost of quality. The next emotionally induced logical
jump was to consider how organizations could collaborate in certain
domains, even if they may compete in others. Quality systems may be in
the realm of knowledge that could be shared in times of economic
distress, at least some of their aspects. Some of that happens already, I
remembered. ISO 9001, Qualimetre, or the Malcolm Baldrige award, Six
Sigma and Lean are forms of sharing fundamental knowledge in the
domain. Benchmarking is the commercial form of the sharing. In fact
meetings of quality professionals, such as the events organized by our
section are opportunities for establishing informal means of
communication and common opportunities for learning from experts.
Additional forums for interaction have been mentioned here before: a linkedin group and a qualitymontreal yahoogroups. Last month Denis Pronovost showed us
the modifications to the ISO 9001 standard adopted by ISO in 2008 and
their subtle but sometimes important significance.
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This
season’s planned events
By Mitchell Daudier,
Program Chair
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Welcome
to our new members
Doris
Maradiaga, Wade S. Penner, Sonia Rodriguez and Swee Leng Tan |
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Sustaining
Members
ASQ Montreal
Section thanks our |
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Proposed
Slate of Officers for 2009/10 Montreal Section 401 Executive
By Inteaz Alli,
Ph.D, ASQ CQA & CHA, Nominating Committee Chair In accordance with Sections 5.4 and
6.1 of our Operating Agreement, the Montreal Section 401 Nominating
Committee comprising of N. Dickinson, R. Dyer, B. Doiron, D. Tozer, and
Inteaz Alli (Nominating Committee Chair), proposes the following Slate
of Officers for the 2009/10 Montreal Section 401 Executive: Chair: Gordon Ayotte To nominate a different slate of
officers, volunteer for a role on the various committees of the
Section, or obtain further information, please contact Inteaz Alli at inteaz.alli@mcgill.ca.
Nominees for Officer positions can be made by petition of at least 10
members. Certain other Executive positions and
committee chairs must also be filled so please indicate your interest.
Please note that, to apply for any Section Executive or Leadership
position, you must be a member of the Section in good standing.
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Other ASQ
event / autre événement de l'ASQ
ASQ Ottawa Section is pleased to
present: Risk as the CompassTM, presented by Denis J. Devos, M.Eng,
P.Eng. A New Risk-Based Approach to Process Auditing. The event will be
held at RCAF Officers Mess, 158 Gloucester Street, Ottawa, ON, March
16th 2009 6PM. For information: www.asqottawa.com. La section 404 Montréal francophone de
l'ASQ présente, le 7 avril 2009 à 18h00, une visite industrielle chez
WYETH, produits pharmaceutiques. Adresse : Au 1025, Boul.
Marcel-Laurin, Ville St-Laurent, H4R 1J6 Gratuit ! Pour information
visitez: www.asq0404.org.
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ASQ News
Unemployment Member Dues Program Available With the recent economic downturn, it
is time to remind ASQ members of the reduced member dues program
offered to members who have lost their jobs. Participating members
receive a discount on their membership renewal based on consecutive
years of membership. Currently, membership dues are $129 for current
Full, Senior, and Fellow members. To enroll and to check out other
resources available, visit http://work.asqquality.org. Could
You Use $5,000 to Attain Your Master's, Doctorate, or Ph.D. Degree? Apply
for the Richard A.
Freund International Scholarship .
The scholarship is
for students pursuing a master's degree or higher with concentration in
quality control, quality assurance, quality improvement, total quality
management, applied math or sciences, or a similar quality emphasis.
Applications are due April 1. |
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ASQ
Montreal Section Education Program 2008-2009
By David Tozer,
Ph.D., ASQ CQE and SSBB, Education & Audit Chair ASQ Certification
often leads to higher paying employment. The money invested in
education and certification increases chances of finding employment
quickly in the downsizing environment we live in. People who take the
section-sponsored refresher courses, and spend at least twice as much
time as spent in the classroom on self-study, have an 80%, or better,
chance of passing the examination on the first attempt. ASQ Certification often leads to
higher paying employment. The money invested in education and
certification increases chances of finding employment quickly in the
down sizing environment we live in. People who take the section
sponsored refresher courses, and spend at least twice as much time as
spent in the classroom on self study, have an 80%, or better, chance of
passing the examination on the first attempt. Certified Quality
Engineer Topics include:
quality concepts, cost of quality, human resources, team formation and
group dynamics, inspection, metrology, sampling, reliability, quality
standards, quality audit, statistics, design of experiments, process
improvement, liability, and modern management methods for improving
quality. Certified Six Sigma
Black Belt Topics include:
quality concepts, cost of quality, enterprise wide deployment, business
process management, project management, team formation and group
dynamics, define, measure, analyze, improve, control, lean enterprise,
statistics, design of experiments, and design for six sigma. Certified Six Sigma
Green Belt Topics include:
quality concepts, cost of quality, enterprise wide deployment, business
process management, project management, team formation and group
dynamics, define, measure, analyze, improve, control, and statistics. Certified Manager of
Quality/Organizational Excellence Topics include:
quality concepts, quality planning, customer focus, quality standards,
project management, cost of quality, team formation and group dynamics,
human resources and improvement. Certified Quality
Auditor Topics include:
quality concepts, team formation and group dynamics, management
responsibility, audit objectives, audit preparation, audit conduct,
audit reporting, sampling, and basic statistics. Certified Quality
Inspector Topics include:
quality concepts, team formation and group dynamics, geometry,
metrology, reading drawings, mechanical processes, statistical process
control, inspection, and sampling.
Questions? In house courses, etc.: David Tozer: (514) 694-2830, mailto:davidtozer@qualitiqua.com |
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Executive
Committee Meetings
Section Executive Committee
(Leadership Team) Meetings are held at different locations, starting at
6 PM. The next regular meetings are tentatively scheduled for : 2009-04-01, 2009-05-06 and 2009-06-03 Consult the List of Your Executive for 2008-2009 here Note
that all dates planned are subject to change. Please call ahead to
attend by contacting the Section Chair or the Section Secretary. Note: Available on request for
section members only are minutes of section executive meetings (contact
the Secretary) and section operating budget information (contact the
Treasurer). |
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ASQ
Certification & Recertification
Please visit www.asqmontreal.qc.ca/Certification/Exmdates.html for exams dates. For
members interested in preparing their journals for recertification,
please contact Norman Dickinson, Recertification Chair, at telephone:
(514) 334-6102 or e-mail: n.dickinson@alumni.concordia.ca
. |
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Feedback
Please send us your comments about the
ASQ Montreal Section 0401 E-Newsletter (topics, layout, length,
etc.). Do you want to contribute an article (English or
French) or a good idea ? Contact
us by e-mail. |
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Pass it on
We
invite you to forward this Newsletter to friends and colleagues who may
be interested. |
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