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Montreal
Section 0401 |
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November
2009, Volume 59, Issue 8 |
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Our
objective: To increase awareness,
interest, and involvement in Section activities and |
Next
event
Business
Continuity and Risk Management Date: Wednesday, November 18, 2009 Time:
6:00 PM Place: Wyndham Montreal Aeroport Hotel (PET Airport) 12
505 Cote de Liesse | Montreal, Quebec H9P 1B7
Be aware of road construction Speaker:
Georges
Cowan, Senior BCP-GRC Consultant
Organizations
want to show their clients that their supplier will be
available even if they face troublesome times. Your clients request
that you confirm you will be capable of making it out of trouble
waters.
Georges Cowan and Cristian Dragnef present Business Continuity and Risk Management for the organization. Why use Business Continuity (BCP) and Information and Communication Technologies (DRP) standards to ensure that your organization can withstand a major interruption (building or systems interruption, human interruption ice storm or pandemic)? How they relate to other standards? Why is risk management so important to continuity? Why use the Plan-Do-Check-Act methodology? With the rising importance of Risk Management, you should contemplate to use a risk management framework. Judge yourself and see if the information threats are indeed affecting your bottom line. Are your information security related spending going to the right place? Is Information Risk Management the right solution to answer these questions? Come and discover how to build resilience, protect the interests of your key decision makers, your organization’s reputation and image and develop new opportunities. Do not risk missing this presentation since it could have an effect on your organization and your future.
Includes supper and Parking! Bring your business cards and be ready to network! Mitchell Daudier at (450) 463-0990 or e-mail at mdaudier@thellen.ca |
Ad
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Publicité
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Georges
Cowan
Mr. Cowan has over 40 years of
experience in management, business continuity and Information
Technology. He has had a diverse career as a strategic consultant and
manager in public and private sectors. He has the following
certifications. Certified Business Continuity Planner (CBCP) from the
Disaster Recovery International Institute, Member of the Business
Continuity Institute (MBCI) from the BCI, Lead Auditor for the new BCM
International standard BS25999 from the British Standards Institute
(BSI) and Member of the BCM Standards Committee of the preparation of
the new ISO BCM Standard from ASIS International. He bears the CMC
(Certified Management Consultant) from Canadian Institute of Certified
Management Consultant.
He led CGI Group's Business Continuity Planning, Disaster Recovery Planning and Risk Management global professional practice. Furthermore, he has developed a business solution for Sarbanes-Oxley. During the Ice Storm in 1998, he ran a community shelter in the Ice Triangle (St-Jean-d’Iberville). Recently, he was involved in enterprise architecture, business process management and secured enterprise social networks. Cristian
Dragnef
He's currently working as a strategic risk management and information security consultant in supporting ISO 27001 and ISO 9001 implementations. He is an ISO 27001 Lead Auditor with BSI. He's currently pursuing the Certified Risk Manager (CRM) and RIMS Fellow designations at McGill University in Montreal. |
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The
Editor's Corner
L’an
dernier, on apprenait que le nouveau ministre de la
santé, le Dr Yves Bolduc, avait l’intention
d’appliquer les méthodes de gestion de Toyota
à certains éléments du
système de santé. La méthode Toyota
repose sur deux concepts de base : le respect des gens et
l’amélioration continue. Applique-t-il
lui-même ses concepts ? Avec les propos qu’il a
tenus face aux infirmières dans le contexte de la
vaccination contre la grippe H1N1, on peut se poser des questions.
Peut-on réellement parler de respect ? Fait-il bien
d’accuser les infirmières d’avoir
vacciné des personnes ne faisant pas partis des groupes
priorisés actuellement et de les menacer de sanctions ? Je
sais qu’il y en a et ça me désole.
À part les cas médiatisés,
j’ai vu une connaissance faire vacciner sa fille qui
n’était pas dans le groupe cible lorsque
j’y suis allé pour mon plus jeune cette semaine.
J’ai parlé avec des gens qui m’ont
avoué avoir fait vacciner toute leur famille et qui
était même fiers de m’expliquer comment
ils avaient réussi.
Je suis d’accord avec le ministre qui dit "Lorsque quelqu'un a un passe-droit, il prend la place de quelqu'un d'autre qui en aurait plus besoin". Mais, je crois malheureusement qu’il ne s’y prend pas de la bonne manière pour influencer et mobiliser le personnel (en l’occurrence les infirmières) afin d’atteindre les objectifs de cette campagne de vaccination. On sait que l’objectif du gouvernement du Québec est de vacciner 75% de la population. Je serais curieuse de savoir quels étaient leurs objectifs en termes de respect des priorités. À quoi s’attendait le gouvernement ? Au début, je me rappelle avoir entendu que tous ceux qui se présenteraient seraient vaccinés, mais qu’on demandait au gens de respecter les priorités. Ensuite, lorsque la demande s’est avérée plus forte que prévue et que l’on a reçu moins de vaccins que ce qui était planifié, on a changé de discours. Est-ce que les infirmières ont été informées clairement de ces changements ? Avait-on préparé à l’avance plusieurs scénarios et communiqué efficacement les plans de contingences et les conséquences du non respect des directives ? Je ne suis pas au courant de la planification de cette campagne et des raisons derrière le style de leadership du ministre. Les résultats, enfin ceux qui sont médiatisés, me laisse perplexe… |
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A
Word from your Section Chair
Sylvain
Gauthier again delivered a very useful and exciting presentation at our
second event of the season generating a lot of enthusiasm on Change
Management. To make any process better usually imply to change the way
we do things, which is not comfortable or familiar to people. Mr.
Gauthier took the group through the process of how to deal with
resistance and group dynamics to overcome this reluctance for change
and obtain results in an effective way all along the resistance curve. |
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What
15 of our
members said in ASQ's last survey
Earlier
this year, ASQ surveyed its members. We just recently figured out that
our section's results were posted in our SharePoint repository, i.e. a
shared document repository used only by the section's Leadership Team
and ASQ Head Quarters. So what did the survey say? It's hard to claim
victory or defeat when only 15 members, 4 of which were from your
Leadership Team, take the time to give us feedback. However, what was
said was excellent news. While there were areas where we were cautioned
"Results should be interpreted with caution if the sample n is under
30", there were also areas with the remark "Your Section's rating score
is statistically significantly above the rating for your Region at the
95% confidence level". Thankfully, only "above" observations were noted
for our section. - I
frequently learned
new ideas that were relevant to my job.
- I frequently used the new ideas on my job. - The new ideas I used on my job frequently resulted in a noticeable benefit or value creation. - How
do you rate your
overall satisfaction with your section? |
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This
season’s planned events
By
Mitchell Daudier,
Program Chair Date, time, and location will be confirmed as we progress into the year. Most events are planned for Wednesday evenings and are held at the Wyndham Montreal Aeroport Hotel. Watch the Newsletter and our web site for further details.
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Our backup subjects are: Healthcare system, New technologies in Quality, Motivation and Other aspects of Cost of quality. |
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Welcome
to our new members
Alain
Barrette, Ashraf El Hosini, Gilles Girard, Julie A. Monteschio, |
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Sustaining
Members
ASQ
Montreal
Section thanks our |
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Other ASQ
event / autre événement de l'ASQ
Cyber-conférence sur "Les indicateurs de performance", par Daniel Laforest, le 26 novembre à 19h15. Gratuit pour les membres en règle de la 404 en date du 1er novembre - 20$ pour les autres. Pour plus d’information, voir le Qualipresse express de novembre au http://www.asq0404.org/actualites/bulletins.jsp. |
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Quality is a top priority target at Alstom Canada Hydro PowerBy Carlos Mejia, M.Sc.; QPA,
Continuous Improvement Coordinator, ALSTOM Hydro Canada
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ASQ NewsNew
Content to
Help Members Through a Career Transition |
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ASQ
Montreal Section Education Program 2009-2010
By David
Tozer,
Ph.D., ASQ CQE and SSBB, Education & Audit Chair Questions? In house courses, etc.: David Tozer: (514) 694-2830, mailto:davidtozer@qualitiqua.com |
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Executive
Committee Meetings
Section Executive Committee
(Leadership Team) Meetings are held at different locations, starting at
6 PM. The next regular meeting is tentatively scheduled for : 2010-01-06, 2010-02-03,
2010-03-03,
2010-04-07, 2010-05-05 and 2010-06-02 Consult the List of Your Executive for
2009-2010 here |
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ASQ
Certification & Recertification
Please
visit www.asqmontreal.qc.ca/Certification/Exmdates.html for exams dates. |
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Feedback
Please
send us your comments about the ASQ Montreal Section 0401 E-Newsletter
(topics, layout, length, etc.). Do you want to
contribute an
article (English or French) or a good idea ? |
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Pass it on
We
invite you to forward this Newsletter to friends and colleagues who may
be interested. |
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Montreal
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