October 2010 (Volume 60 - Issue 8)
objective: To increase awareness,
interest, and involvement in Section activities and
|10 - Other ASQ Events|
|17 - Advertising Rates|
|6 - Voice of the Customer||12 - Section Education Program|
Achieve Success with CMMI (Capability Maturity
Wednesday, October 20, 2010
12505 Cote de Liesse
Supper and Parking are included.
Bring your business cards and be ready to network!
For registrations or information please contact: Mitchell Daudier at (450) 647-7830 or e-mail at Mitchell.Daudier@pwc.ca
Kostya Polinkevych began his career as a researcher at the Institute of Cybernetics of Academy of Sciences of Ukraine. He worked on multiple scientific and technical projects: the creation of algorithm generation systems for the control of moving objects; tools of mathematical modeling for systems of medical and biological nature; the creation of principles and the structure of functional systems in industry and warehousing. Based on the results of his research, he earned his Ph.D. in Applied Mathematics in 1990.
He continued his career at the Institute of Legislation for the Parliament of Ukraine. He worked on creation and improvements of the processes of development and implementation of informational systems for legislation and jurisprudence. In North America, Mr. Polinkevych worked as a Software Quality Engineer and Consultant in Computer Systems Development in areas of finance, pharmaceuticals, aviation, and commerce. Lately, he focuses on creation and improvement of Quality Systems and software development processes. He also continues his scientific research on mathematical modeling, complex systems development and optimization.
By Michael Bournazian, Eng., Newsletter Editor
September brings a change of season which most people don't look forward to: summer to fall. Workwise, for the past 4 years, the coming of fall for me means that it's time for the annual Supplier Quality tradition we call "Supplier Risk Assessment". It is a way of looking back at suppliers' performances during the past 12 months, and deciding how to best assess them in the upcoming year, with regards to QMS requirements.
Do I look forward to it you may ask (like the summer coming out of spring)? It can sometimes feel like a necessary evil given the extra workload it gives me for about 3 months. But it ultimately provides a solid way of analysing both quantitatively and qualitatively a supplier's performance.
Quantitative measures include: quality score, previous audit performance, percentage of spend, quantity of part numbers supplied, 3rd party certification, delegations, complexity level of parts manufactured, etc. These criteria are scored and totalled out of 100, and the higher the score, the higher the risk level. The higher the risk, the greater the need to conduct an onsite assessment.
Qualitative measures include: major quality investigations, sole source, amount of future business, etc. These are qualitative in the sense that people who work directly with a supplier will provide this information in a strategy session environment. For example: a supplier may quantitatively score low in terms of risk, but based on increased sourcing of work into the supplier for the upcoming year, we may decide to assess nonetheless.
In the end, a generated list of the "high risk" suppliers is populated into an Audit Plan. And with the plan brings a new year (4 seasons) of traveling to visit suppliers, and assuring that they are meetng customer requirements and specifications. The ultimate goals are to assure that the supplier's quality system can provide conforming product and/or service, identify areas of weakness and improvement, and work with the supplier to improve.
Assure quality and continuously improve. Sounds about right.
As you know, we are trying every year to promote the awareness and value of quality in the community. This year, we are especially focussing on Montreal universities and their students interested in Quality. We want to help them get involved in our ASQ Montreal Section because we think it is a great way to help a person build personal competencies, to learn, to explore and to understand the relationship between work and society. One free student membership to ASQ Montreal Section 401 will be given to a lucky student in each participating Montreal university. For more information, please contact Raymond Dyer, VOC chair at email@example.com.
And for those of you who are actual workers, if you can do something to help future workers, it could be only positive for our society and economy. Help can be to give a internship, having students conduct a class project in your organisation, mentoring, etc. Thank you for your involvement!
Stern, ASQ Senior
Had you come ... Why Lean Accounting?
On September 15, Brian Maskell presented “Why Lean Accounting?”, but he didn’t come to our meeting. A webinar format took care of his presentation to the participants at our normal hotel event. Despite the apprehension of some, the presentation went smoothly and in fact, participants commented on a better absorption of the material presented, free of the non-verbal signals that they normally expect to decode in the traditional format. The most amazing feeling developed and manifested after the presentation, when participants remained seated and started a conversation amongst themselves. I guess the lack of opportunity for direct after-action review with the presenter allowed them to dwell on the content and the format of the presentation in a way never experienced before, sparking a very special kind of interaction. They all agreed that presentation of webinars in rooms full of participants has some advantages and it may be worth repeating. The question was also raised whether the event could be carried over the internet to those who cannot be physically present; something worth pondering (those who may want to emulate this can try it on www.gotomeeting.com).
Brian mentioned 5 principles of lean thinking: customer value, value streams, flow and pull of material, information and cash, empowered people and pursuit of perfection.
Lean accounting relies on:
-Lean Performance Measurements
-Empowering people, controlling the process, and driving improvement.
-Value Stream Costing
-Simple, summary direct costing.
-Financial reports people can understand.
-Using Value stream costing.
-Providing real numbers.
-Driving lean from customer value.
Complex transaction based systems are replaced with customer focused target costing.
Those interested in more details can look up some of the books Brian Maskell has published, starting at his web site: www.maskell.com.
Eric Stern, CQA, senior member, publicity co-chair, developmental coach and consultant at Expertech CMSC, expressing his own opinions.
For networking with local quality professionals explore these groups: http://tech.groups.yahoo.com/group/Quality_Montreal/ http://www.linkedin.com/groups?gid=90170
By Raymond E. Dyer - ASQ CMQ/OE & CQA, Voice of the Customer Chair
We've had our LinkedIn group called “ASQ Montreal Quality Networking Group” for a year and a half now. We currently have 90 members. Joining this group is but one of the ways you can network with local fellow Quality practitioners and also provide us feedback. To join the group, you’ll need a LinkedIn account (see http://www.linkedin.com for more information) and then you’ll need to go to http://www.linkedin.com/e/gis/90170/0FE5E069F508. We're still looking forward to making this group an effective additional catalyst for networking amongst Quality professionals and interested individuals within our community.
Also for your information, another forum for such networking (managed by Eric Stern for quite some time now) is his “Quality_Montreal” Yahoo group (see http://tech.groups.yahoo.com/group/Quality_Montreal). This is another area where Montreal quality professionals can try, and occasionally succeed in, finding others with similar interests or with answers to their questions.
Be it from one of our networking groups or via our contact website (http://www.asqmontreal.qc.ca/executive/contacts.html), we encourage you to participate and influence our Quality community and your ASQ section by sending us your feedback, suggestions, comments, etc. Thanks!
By Sukhvinder S. Jutla, 2010-11 Program Chair
will be confirmed as we pogress into the year. Most events
are planned for Wednesday evenings and are held at the Wyndham
Montreal Aeroport Hotel. Watch
the Newsletter and our web site for further details.
Date Event Networking
Management/Business Continuity Supply
Management TBD Annual
Risk Management/Business Continuity
Supply Chain Management
Annual Golf Tournament
ASQ Montreal Section thanks our Sustaining Members:
ASQ Ottawa Valley (Section 407) Member Event (Tuesday, October 26, 2010)
Getting Started with Process Mapping
facilitated by Stephen Davies
This interactive presentation will introduce participants to the concept of process mapping, how it fits into other organizational activities such as risk management and continuous improvement, and how it helps with management system implementation and maintenance.
-Tuesday, October 26th - Doors open at 6:00pm, main presentation from 7:00-9:00pm.
-RCAF Officers Mess, 158 Gloucester Street, Ottawa, Ontario.
-$12 for ASQ, CPSQA, NQI, OMN, ODNOO and BSI members, $15 for non-members (everyone welcome).
In: How Quality and Customer Satisfaction Factor in Outsourcing
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: David Tozer: (514) 694-2830, mailto:firstname.lastname@example.org
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for :
November 3, 2010
January 5, 2011 - February 2, 2011 - March 2, 2011 - April 6, 2011 - May 4, 2011
Consult the List of Your Executive
for exams dates.
Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.
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