October 2013 (Volume 63 - Issue 8)
objective: To increase awareness,
interest, and involvement in Section activities and quality-related subjects.
Visit our web site at http://www.asqmontreal.qc.ca
|10 - Site Members||16 - Unemployed Member Dues|
|17 - Feedback/Advertising Rates|
Wednesday, October 16, 2013
Applying Six Sigma Tools In a Hospital Setting
Mr. Carmin Cristofaro
Manager, Document Services
McGill University Health Centre
join us on October 16th to hear our guest speaker present
Six Sigma Tools
In a Hospital Setting.
BIO: Mr. Carmin Cristofaro
-Manager of Document Services at McGill University Health Centre (MUHC).
-For 10 years reported to the Director of Logistics who, with a few other senior managers, introduced Lean to the MUHC a few years ago. Under his stewardship, participated in some of the first kaizen events ever held at the Centre.
-Currently reporting to the Director of Quality and Risk, and collaborating in enhancing the culture of continuous improvement at the MUHC.
-A serious student of Lean Six Sigma for the past two years, am working towards certification.
ASQ Members ($40)
For STUDENT MEMBERS ONLY ($30)
NOTE: For students wanting to get to the Sheraton Hotel, you can easily take the STM Express City Bus 747 which will drop you off at the Pierre Elliott Trudeau airport. After which, you may take the Sheraton's free shuttle to get to the hotel. Click HERE for more details.
After the meeting, an ASQ member will often be available to drop off a student at a nearby bus or metro station.
your business cards and be ready to
To register for any event or for more information on events please contact:
Mr. Sukhvinder Jutla
Tel: (450) 647-8092
By Michael Bournazian, Eng., Newsletter Editor
ADVENTURES IN PECHA KUCHA (Part 1)!!
As I advertised in last month's Newsletter, BSI Canada will be holding a Pecha Kucha evening in Montreal on Thursday, October 17, 2013. The theme of the evening will be "Excellence in ISO Management Systems".
The event is FREE, and you can register by going to the event site by clicking HERE.
On the Registration page, you can also link to a page with bios on all the guest speakers . . . which includes yours truly!
I must say that I am both excited and nervous about doing this. It will be my first presentation done in the Pecha Kucha format, so I am looking forward to seeing how I do and how my topic is received. The creation of the presentation has actually gone smoother than I expected!
If you are available on the evening of October 17th, are interested in Quality Management Systems and/or are perhaps curious about what this Pecha Kucha thing is, then register and come on down. There will be food and drink available as well . . . also FREE!
Stay tuned for the next Newsletter where I will review the evening and, hopefully, my above-average performance.
Any feedback? Click on the link in the bottom right corner of this section and let me know. Thanks.
It is always nice to feel that sense of satisfaction when you have conquered a problem and you are ready to tackle the next one with the same level of adrenaline. But maybe it is a time to step back and ask, where are we, what is the overall game plan? Time to consult the compass to check to direction of the ship: are the problems just minor or will the ship stray off course? Time in the engine room can be well spent, but time on the bridge is also required. There is always an equilibrium to be maintained, listen to the engines while keeping an eye on the horizon. Happy sailing.
By Dr. Anjali Awasthi, ASQ Senior Member, ASQ Montreal Student Branch Co-counselor
Had You Come . . . Introduction to TRZ
Mr. Thomas Nagel (Director Engineering at Bombardier Transportation Headquarter, Berlin and Trainer for TRIZ/Design to cost/ DFMA/DFSS for Bombardier) presented a short introduction to TRIZ, the main TRIZ axioms, methods and tools, and application example of a method called OTSM-TRIZ developed within Bombardier Transportation (BT) on a subsystem for a locomotive.
TRIZ is a Russian acronym that stands for “Theory of Inventive Problem Solving”. The key goal of TRIZ is how to obtain a solution without a lot of Trial & Error in a structured way. The foundations of TRIZ are from patents, history of evolutions of engineering systems, scientific literature, existing methods and tools, and behaviour of great inventors.
Thomas emphasized on the necessity of a problem to be formulated as a contradiction before applying TRIZ. If we fail to define a problem as a contradiction, this problem is not relevant to TRIZ. A technical contradiction exists when two parameters counter act each other, this means if one improves the other one gets worse or vice versa. Traditionally, contradictions are solved by finding out the best compromise. In TRIZ, there is no compromise solution but the notion of ideal solution. In order to generate ideal solution, each specific problem in TRIZ must be solved in accordance with the 11 laws of TRIZ. These laws can be classified as static laws, kinematic laws and dynamic laws and define the notion of ideality for a technical system. As per TRIZ, an ideal machine is one where there is no machine, but the required action is performed. In an ideal process, there are no energy expenses and time expenses, but the required action is performed. An ideal substance is one where there is no substance, but the function is performed.
Thomas presented examples of TRIZ application on developing acid resistant containers and wind-resistant umbrella. He concluded his talk by giving the case of single arm pantograph which was developed by Bombardier Transportation using TRIZ method under the TRAXX Cross-Border project. A pantograph is the system transferring energy from the infrastructure to the locomotive electrical system. Currently, different countries require slightly different geometries of the pantograph and consequently, for cross border locomotives, up to four pantographs with different geometries are mounted. To address this problem, BT developed a single pantograph with flexible arms (Interoperable pantograph) using the OTSM TRIZ method, which is authorized to run cross-border operation thereby eliminating the need for four pantographs. This solution has led to several Patents for BT, the Solutions Detail Design first application is planned for Swiss SBB Project in 2015, and BT Innovation award in 2012.
I thoroughly enjoyed Thomas presentation on TRIZ. The key feature of his presentation was lot of interaction with audience by asking how-why questions on inventive problem solving and TRIZ application. The audience participated actively in his discussions. His presentation received big applause from the audience at the end. Several participants thanked ASQ 401 community and ASQ Montreal student branch chapter for organizing such an interesting talk and said they look forward to other such talks in future. Great job, Thomas!
By Raymond E. Dyer, ASQ Senior Member CMQ/OE & CQA, Voice of the Customer Chair
Unfortunately, due to personal reasons, Ray will be unable to provide content for the Voice of the Customer until the new year. Please stay tuned for Ray's return in January 2014.
By Sukhvinder S. Jutla, 2013-14 Program Chair
Date, time, and location will be confirmed as we progress into the year. Most events are planned for Wednesday evenings and are held at the Sheraton Montreal Airport Hotel. Watch the Newsletter and our web site for further details.
To register for any event of for more information on events please contact: Sukhvinder Jutla at (450) 647-8092 or e-mail at Sukhvinder.Jutla@pwc.ca.By Kostya Polinkevych, Ph.D, CSQE, ASQ Senior Member
We unfortunately do not have an interview ready for this month's Newsletter. Please check back here next month.
Carlos Antonio Amezaga Flores
Sargun Singh Arora
S M Anamul Haque
ASQ Montreal Section thanks our Site Members:
ASQ Montreal Francophone Section 404 (Thursday, October 10, 2013)
The next event for our Montreal Francophone section will be "Les facteurs humains" with Mr. Gregory Leblanc. Cost is $40 and will take place at 1981 McGill College, Suite 1300, starting at 18h00. To register for the event, click HERE.
ASQ Ottawa Section 407 (Wednesday, October 16, 2013)ISO 9001 Version 2015 - Find Out What's Going On!
Join us for an evening of presentations and discussions as we explore the upcoming changes to the ISO 9001 standard. Hear a panel of experts from BSI, QMI-SAI Global and members of ISO/TC 176, the technical committee responsible for the ISO 9000 family of standards.
This is your chance to learn what the technical committee meant when they developed the changes, and what the registrars might look for to meet the intent of those changes.
This event will be a panel discussion, so bring your burning questions and get yourself on the bandwagon!
The panelists will be:
*Gary Robinson - Commercial Director, Canada, of the British Standards Institute (Registrar)
*Mohamad Fawaz - Co-founder and Managing Partner with CAMTS in partnership with QMI-SAE Global and member of the TC 176 in Lebanon (Registrar and TC 176 member)
*Pierre L'Espérance - Senior Partner, Le Groupe Qualiso and Chair of the TC 176 Mirror Committee (TC 176 member)
PLACE: Centurion Conference & Event Center, 170 Colonnade Road, Nepean, ON. K2E 7J5 (613-727-1044)
FOOD: Buffet Style Dinner 6:00 p.m. To 7:00 p.m. ($20.00 Cash only). Students who do not wish to take part in the dinner and networking may arrive at 6:45 for the 7:00 presentation - $5.00 at the door.
TIMES: Networking 5:30 p.m. to 6:00 p.m. Buffet Style Dinner 6:00 p.m. to 7:00 p.m. Presentation 7:00 p.m. to 9:00 p.m.
For full information and to register for the event, click HERE.
Responsibility Site Set to Launch
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: David Tozer: (514) 694-2830, firstname.lastname@example.org
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for :
November 6, 2013
Consult the List of Your Executive
Look at your wallet card to see when your present certification is due to expire. If it says June 31, 2013 you are in time. Get your journal, with supporting objective evidence (you should know what that is) to me before the end of December 2013. If it says that you were due in December 2012 then you have until the end of June 2013 to submit your journal or it will lapse.
Maybe you’ve decided not to recertify because (a) you are unemployed, (b) no longer in the quality field or perhaps, (c ) your employer no longer will pay for it? Think about this, your certification belongs to you and no one else. Your name is on it and no one else’s. It is portable and you can bring the recognition to your next company. Remember how hard you had to study for it? If you let it lapse you must rewrite the exam. Do you know where you will be employed in a year or so? Well congratulations if you do because most of us don’t and it could come in handy then, it sure won’t hinder you to retain it. The cost of $59 USD to renew one certification is much less than it would to rewrite. If you are unemployed, then contact ASQ directly at 1-800-248-1946. Ask for “Recertification” then explain your unemployment situation to them. You may be able to have your due date extended. But at $59.00 that is not really that much if it will help land your next job?
If you are a member of Section 0401 Montreal, then contact Norman Dickinson at email@example.com or at 514-334-6102 to find out where to send your journal. If you are NOT a member of Section 401, then contact ASQ directly at 1-800-248-1946.
Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.
NOTE: The following links require that you be logged into your account before you try to activate them.
Download the Unemployment
Application (July 2012–June 2013 Membership Groups) (Microsoft Word
document, 101 KB)
Please send us your comments about the ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.). Do you want to contribute an article (English or French) or a good idea? Contact us by e-mail.
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