	Montreal Section 0401 NEWSLETTER
	October 2007, Volume 57, Issue 6

Our objective: To increase awareness, interest, and involvement in Section activities and
quality-related subjects.

Next event		Section Education Program 2007-2008
Ad / Publicité	Welcome to our new members	Section Education Program 2007-2008
The Editor's Corner	Sustaining Members	Executive Committee Meetings & Officers
A Word from your Section Chair	Had You Come to the Last Event	ASQ Certification & Recertification
This season's planned events	Change point analysis (article)	Advertising Rates

Next event

Human Factors

DATE:     Wednesday, October 17, 2007
TIME:     6:00 PM
PLACE:     Hilton Hotel, Dorval (PET) Airport

SPEAKER :

Sid Yousri, Senior Discipline Leader – Human Factors and FOD prevention of Pratt & Whitney Canada

COST:	Members $40
	Non-members $50

Includes supper and we pay the Parking!

Quality goes beyond stats, standards, and techniques; it also includes a human element. Human Factors is the study of human capabilities and limitations in the workplace and includes attributes like human physiology, supervisory effects, psychology, work place design, environmental conditions, and human-machine interfaces. This presentation will touch on areas including the Human Factors deployment process, training, investigations/interventions, and risk reduction activities.

See biography below.

Ad / Publicité

BSI

NQA-Canada

Bring your business cards and be ready to network!

For registrations or information please contact:

Mitchell Daudier at (450) 463-0990 or e-mail at mdaudier@thellen.ca

or Ray Dyer at (514) 818-7410 or e-mail at redyer@nortel.com

Sid Yousri - Senior Discipline Leader – Human Factors and FOD prevention –
Pratt and Whitney Canada.

Sid Yousri started his career as a Petroleum Geologist, determined that, at $2.00/barrel, there was no future in oil. He then switched to Analytical Chemistry and worked for Noranda Metal and Union Carbide Metals. Sid joined Pratt and Whitney Canada in 1981. At Pratt and Whitney, he started as Chief Chemist and then did 10 years of rotations in: Parts Production, Supply Chain Management, Supplier Quality Assurance, and Materials Management. In 1999, Sid became in charge of Quality for all engine assembly and test facilities world-wide. In 2002, he started using Human Factors techniques to reduce assembly errors. In 2006, Sid became fully dedicated to deploy Human Factors techniques across Pratt and Whitney world-wide.

The Editor's Corner

photo Chantale Simard

By Chantale Simard, ASQ CMQ/OE, Newsletter Editor

Share your knowledge

The ASQ Montreal 0401 Section provides training sessions, lectures, an electronic newsletter and events allowing face to face interactions. All that can help the community to acquire and improve their knowledge of quality. Should we go a step forward and help you to share knowledge and experiences when you need it and wherever you are, with your fellow quality professionals? We discussed that, among other things, during our last event and I personally think it is a good idea. Like a participant said in the discussion session, if we have a question or we need a simple tool, another quality professional may have what we need and could be pleased to share it. This could help a lot and save time to everyone.

Would, creating a medium entirely dedicated to share knowledge between you, increase awareness, interest, and involvement in Section activities and quality-related subjects? If so, it would be in line with our main objective.

We tried in the past to create a discussion forum or a blog on the Internet. It did not work, but maybe the timing is better now? What do you think and what do you want? Would you participate in a discussion forum hosted by the ASQ Montreal Section?

Give me your feedback by e-mail

A Word from your Section Chair

Photo Mitchell Daudier

By Mitchell Daudier, Section Chair

Thanks to all of you who attended our first Networking event last month. We were a great bunch and hopefully this gathering helped you in some way. I would personally welcome a few more of those evenings to have even more people and a bigger networking.

Our next event (October 17^th) will be on Human Factors and will be presented by Sid Yousri, Senior Discipline Leader - Human Factors and FOD prevention at Pratt & Whitney Canada. As I read somewhere, the ‘cost of ignoring human factors is poor quality’. This event promises to be interesting. I expect/hope many of you to attend as I do not recall us having covered this topic in the past few years.

Regarding our new e-newsletter, please send us your comments and suggestions. Our first issue came out last month and I would like to know how comfortable you feel with this new method. I have already received comments that have led me to understand that many of you liked it. We are still at the beginning so let us know how we can improve. Also, if you are reading this, it means you have received your e-newsletter. You can forward it to your friends and colleagues so that they can go on to our ASQ web site to access the Newsletter as well.

Finally, for all our new members, I encourage you ask questions about our services and particularly about our ASQ Certification services. ASQ Canada has created this year a flyer to let you know about ASQ Certifications. You can find it on the ASQ Canada web site and soon on our Section 401 ASQ web site.

As you know, we are a society of Quality professionals and the main mission of our ASQ section is to always serve you better so let us know how we can achieve this. Thanks!

This season’s planned events

By Raymond E. Dyer, ASQ CMQ/OE & CQA, Program Chair

Date, time, and location will be confirmed as we progress into the year. Most events are planned for Wednesday evenings and are held at the Dorval (PET) Airport Hilton Hotel. Watch the newsletter and our web site for further details.

Date	Event	Speaker(s)
November 21, 2007	Change Management	Beverley Patwell of Patwell Consulting Inc.
January 23, 2008	TBD	To be confirmed.
February 20, 2008	PFMEA – Process Failure Mode and Effects Analysis	François Pageau, Manager, Statistical Services and Chief Statistician of General Dynamics Ordnance and Tactical Systems – Canada
March 19, 2008	TBD	To be confirmed.
April 16, 2008	Annual General Assembly + TBD	To be confirmed.
May 21, 2008	TBD	To be confirmed.

The following events are planned for but remain to be scheduled:
• Supply Chain Quality: Controlling the supply chain across the world
• A practical application of Cost of Quality management
• Small accomplishments that benefit others vs. complex programs like six-sigma
• The role of Quality in the implementation of Lean Manufacturing

Welcome to our new members

Ali Akhoondzadeh R.M., Jonathan Boulanger, Joffroy Cromp, Caroline Munger, Dominique Rousseau and Muhammad Saleem

Sustaining Members

ASQ Montreal Section thanks our
Sustaining Members:

Bombardier Aerospace

L-3 Communications MAS (Canada) Inc

Promaintech Novaxa

QMI

Had You Attended the Last Event

Ne manquez pas le compte rendue de notre événement réseautage de septembre dans le prochain numéro.

What happened? The change point analysis will tell you

By Vincent Béchard, ing., M.Sc.A and Martin Carignan, M.Sc., MBA , Différence, consulting in statisics.

In today’s environment, we are often buried under data ranging from sales and production figures to absenteeism and accident rates. Fundamental questions we try to answer when we look at a key performance indicator or historical data are: Did changes occur? When? What was their amplitude? Are we improving our performance? Are we sure?

The change point analysis, a versatile tool robust to outliers, can analyze almost any kind of data. It identifies the moment a shift in mean was observed, the magnitude of the shift and the probability the shift is not a ‘real’ shift but just a pattern observed by chance. For example, change point analysis on these monthly yield data could reveal many surprises…

Figure 1: Run chart of yield data Figure 2: Change point analysis of yield data

Full Article...
If you have questions or comments, you can reach Vincent Béchard and Martin Carignan at info@difference-gcs.com, or by consulting their web site (www.difference-gcs.com).

ASQ Montreal Section Education Program 2007-2008

By David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair

Having ASQ certification gives you an edge in the market and can significantly increase your income.

ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.

Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.

Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.

Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.

Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.

Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.

Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.

Calendar and Registration Form

Questions? In house courses, etc.: David Tozer: (514) 694-2830, mailto:davidtozer@qualitiqua.com

Executive Committee Meetings

Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meetings are tentatively scheduled for :

2007-11-07, 2008-02-06, 2008-03-05, 2008-04-02, 2008-05-07 and 2008-06-04.

Consult the List of Your Executive for 2007-2008 here

Note that all dates planned are subject to change. Please call ahead to attend by contacting the Section Chair or the Section Secretary.

Note: Available on request for section members only are minutes of section executive meetings (contact the Secretary) and section operating budget information (contact the Treasurer).

ASQ Certification & Recertification

ASQ Certifications	EXAM DATES	APPLICATION DEADLINE
CCT, CQA, CQE, CQIA, CQPA, SSGB, CSQE	December 1, 2007	October 5, 2007
CBA, CHA, CMQ/OE, CQI, CQT, CRE, SSBB	March 1, 2008	January 11, 2008
CCT, CQA, CQE, CQIA, CQPA, SSGB, CSQE	June 7, 2008	April 4, 2008

Please note: Exam dates may be revised by ASQ at any time. For the latest dates, please contact ASQ at 1-800-248-1946.
For members interested in preparing their journals for recertification, please contact Norman Dickinson, Recertification Chair, at telephone: (514) 334-6102 or e-mail: n.dickinson@alumni.concordia.ca .

Come and visit us at http://www.asqmontreal.qc.ca

Feedback

Please send us your comments about the new ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.). Do you want to contribute an article (English or French) or a good idea ?
Contact us by e-mail.

Advertising Rates
Ad	ASQ Member	Non-member
First Ad	$200	$240
Regular size	$135	$165
Small size	$100	$125
10% discount for 2 to 7 issues; 25% discount for 8 issues (full year) Contact Chantale Simard for more information

Pass it on

We invite you to forward this Newsletter to friends and colleagues who may be interested.

The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.
Section postal address: 1728 Kirouac, Longueuil, Québec, J4G-2R4.
Section web site: www.asqmontreal.qc.ca
Newsletter Editor: Chantale Simard 514 941-5695
The opinions expressed in the Newsletter are those of the authors, not those of ASQ. Articles may be reproduced if the source is stated
If you do not wish to receive this Newsletter in this manner please go to www.asq.org and revise your profile to cancel mailings from your section. As we use ASQ's mambership database for our Newsletter we are not able to remove you from the mailing list until you advise ASQ. However in doing this you will also be removing yourself from all mailings from your section including event advisories.