Logo ASQ Montreal Section 0401

February 2009, Volume 59, Issue 2
Our objective: To increase awareness, interest, and involvement in Section activities and
quality-related subjects.
Next event Welcome to our new members ASQ News
Ad / Publicité Sustaining Members Section Education Program 2008-2009
The Editor's Corner Other ASQ event Executive Committee Meetings & Officers 
A Word from your Section Chair Interest in Contributing to the Health Care System Continues
ASQ Certification & Recertification
This season's planned events Advertising Rates 

Next event

ISO 9001 changes and potential significant impacts

Date:     Wednesday, February 18, 2009
Time:     6:00 PM
Place:     Hilton Hotel, Dorval (PET) Airport

Speaker: Denis Pronovost
General Manager, Accademia Qualitas
Cost:   ASQ Members $40

Non-members $50

Includes supper and Parking!

Bring your business cards and be ready to network!
For registrations or information please contact:
Mitchell Daudier at (450) 463-0990 or e-mail at 

Denis Pronovost

General Manager of Accademia Qualitas, Denis Pronovost has worked for 8 years in the public education sector, and has since been in Quality assurance and in Quality management for more than 30 years. As a certified Lead Auditor, he has done many Quality management system audits. He actively contributes to the Canadian Advisory Committee to ISO/TC 176, to the Canadian Advisory Committee on Corporate Social Responsibility and to the Canadian Advisory Committee on Risk Management. He is a member of the Canadian delegation to the Working Group on Social Responsibility (ISO 26000). 

Ad / Publicité


He presented conferences and training sessions in North America, Central America, Europe and Asia. Author of "Internal Quality Auditing" published by ASQ Press and co-author of "The ISO 9000 Essentials" and of "The ISO 13485 Essentials" published by CSA International.”

The Editor's Corner

photo Chantale SimardBy Chantale Simard, ASQ Senior Member, CMQ/OE, Newsletter Editor

How to get out stronger from this recession?

Since the actual economic cycle, we are seeing more cuts in employment, usually meaning those companies tried everything else before. Are companies that have to cut cost are making sure to cut the right cost? Should they emphasize their efforts on process management approaches like cycle time reduction to identify defects and non-value-added activities? I think so.

Companies that are already strong and well positioned in good time may be more prepared to affront the recession. For example, an organisation that already knows its business process, its customer expectations, priorities and needs as well as how its products and services compares to the competition have a head start.

But, for the others, there is still hope. We can always measure, analyse and especially use the results. In fact, the pressure of a difficult economic environment may push executives to obtained detailed knowledge of how the company creates value so they can set priorities based on that. I also believe that, the use of a good and complete Information System, can help a lot to improve knowledge management and ultimately to make the right decisions.
Give me your feedback by e-mail

A Word from your Section Chair

Photo Mitchell DaudierBy Gordon Ayotte, ASQ CQE, Section Chair

Our third event of the season was a Networking event covering FADS in Marketing by Hélène Giroux which was a great learning event with great participation considering the weather.

My Quality tools heading:
Pareto - The fifth in the 7 Basic Quality tools: show the relative importance of different problems on a simple bar chart, uses the 80-20 rule to focus on area of most potential, prevents shifting the problem were a solution to one cause may creates bigger problems in other area.

We are always interested in your comments and feedback how your ASQ section can serve you better so please do not hesitate to contact us

Give me your feedback by e-mail

This season’s planned events

By Mitchell Daudier, Program Chair

Date, time, and location will be confirmed as we progress into the year.  Most events are planned for Wednesday evenings and are held at the Dorval (PET) Airport Hilton Hotel.  Watch the newsletter and our web site for further details.




18 March 2009

Quality tools

François Pageau, P.Stat., Manager, Statistical Services and Chief Statistician of General Dynamics Ordonance and Tactical Systems – Canada

15 April 2009

The best quality management practices in small and medium enterprises / General Assembly

To be confirmed

20 May 2009

AS 9100

Roger Ritterbeck , QMI-SAI Aerospace Product Manager

Summer 2009

2009 Sections 404 and 401 Golf Tournament / Tournois de golf 2009 des sections 404 et 401

Welcome to our new members

Alain De Guise, Rafik Kaci, Guy-Bruno Leduc, Carlos Mejia and Bruce Tremblay

Sustaining Members

ASQ Montreal Section thanks our
Sustaining Members:

Bombardier Aerospace

Promaintech Novaxa


Interest in Contributing to the Health Care System Continues

By Eric Stern, ASQ Senior Member, CQA, certified coaching system coach, Senior member

I have been publishing articles in this Newsletter for many years and very seldom did I get a response to them.

I was moved when, following Jill Sporidis’ presentation on the subject in November and my subsequent article published here, I have received three letters from people who have related their efforts and that of their organizations, in providing professional knowledge that could greatly improve efficiency and effectiveness in health care organizations.

I am glad to see that our members take on a more active participatory role. I am also impressed by the fact that some of my ASQ colleagues are interested in contributing in their communities in activities that clearly require commitments over the longer term.

As my emotions have me be very enthusiastic one day about doing big things in this domain and stop me in discouragement the next, your contributions can make a big difference for me personally. Hopefully for you too and for our Association.

E-mail me directly to ericst@iseffective.com or go to the my yahoo group: http://tech.groups.yahoo.com/group/Quality_Montreal/ or to the Quality Montreal Linkedin Networking Group: http://www.linkedin.com/groups?gid=90170&trk=hb_side_g

Other ASQ event / autre événement de l'ASQ

La section 404 Montréal francophone de l'ASQ présente "Clinique qualité sur les statistiques". Tables de discussion avec Rosaire Ratelle et Gilles Dussault comme animateurs. Le 26 février à 17h30 au St-Hubert, 10520 rue Lajeunesse, Montréal. Pour information visitez www.asq0404.org.

2009 World Conference on Quality and Improvement
May 18-20, 2009, Minneapolis Convention Center, Minneapolis

ASQ News

ASQ Section and Division Satisfaction and Loyalty Studies Open
What can ASQ sections and divisions do to enhance a member's experience? Members can participate in either or both studies and let us know. Their input provides the Society, and section and division leaders, guidance for creating opportunities focused on member needs.

Section Study
- open through February 15 
Division Study - open through February 28

All participants will be entered into a drawing to win one of four 2009 World Conference on Quality Improvement registrations (a $925 value). The conference is May 18-20, 2009, in Minneapolis, Minn.

Could You Use $5,000 to Attain Your Master's, Doctorate, or Ph.D. Degree?
Apply for the Richard A. Freund International Scholarship . The scholarship is for students pursuing a master's degree or higher with concentration in quality control, quality assurance, quality improvement, total quality management, applied math or sciences, or a similar quality emphasis. Applications are due April 1.

Submit Your Presentation for NQEC 2009!
Deadline: February 20, 2009
The National Quality Education Conference (NQEC) team personally invites you to submit a presentation for the 2009 NQEC. The conference will be held October 25-27, 2009, in Jacksonville, Fla. Get more information today by visiting the NQEC Call for Presentations Web page.

ASQ Montreal Section Education Program 2008-2009

By David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair

Having ASQ certification gives you an edge in the market and can significantly increase your income.

ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the downsizing environment we live in. People who take the section-sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self-study, have an 80%, or better, chance of passing the examination on the first attempt.

ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.

Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.

Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.

Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.

Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.

Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.

Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.

Calendar and Registration Form

Questions? In house courses, etc.: David Tozer:  (514) 694-2830, mailto:davidtozer@qualitiqua.com

Executive Committee Meetings

Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meetings are tentatively scheduled for :

2009-03-04, 2009-04-01, 2009-05-06 and 2009-06-03

Consult the List of Your Executive for 2008-2009 here

Note that all dates planned are subject to change. Please call ahead to attend by contacting the Section Chair or the Section Secretary.

Note: Available on request for section members only are minutes of section executive meetings (contact the Secretary) and section operating budget information (contact the Treasurer).

ASQ Certification & Recertification

Please visit www.asqmontreal.qc.ca/Certification/Exmdates.html for exams dates.

For members interested in preparing their journals for recertification, please contact Norman Dickinson, Recertification Chair, at telephone: (514) 334-6102 or e-mail: n.dickinson@alumni.concordia.ca .
Come and visit us at http://www.asqmontreal.qc.ca


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The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.
Section postal address: 11, La Fleur, Lasalle, Québec, H8R 3G4.
Section web site: www.asqmontreal.qc.ca
Newsletter Editor: Chantale Simard 514 941-5695
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