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Montreal Section 0401

January 2010, Volume 60, Issue 1

Our objective: To increase awareness, interest, and involvement in Section activities and
quality-related subjects.

Next event

This season's planned events

ASQ News

Ad / Publicité

Welcome to our new members

Section Education Program 2008-2009

The Editor's Corner

Sustaining Members

Executive Committee Meetings & Officers 

A Word from your Section Chair

Other ASQ event

ASQ Certification & Recertification

Had you come to the last event

ASQ Loyalty Study open

Advertising Rates 

Next event

ASQ Montreal Section 0401
60th Anniversary

Date:     Wednesday, January 20, 2010   

Time:     6:00 PM

Place:    Wyndham Montreal Aeroport Hotel
               (PET Airport)

12,505 Cote de Liesse, Dorval, Quebec, H9P 1B7


Brenda Fisk

Brenda Fisk, ASQ CQIA, CQPA and CQA

JP Amiel

Jean-Pierre Amiel, B. Tech,
ASQ 401 Section Historian, ASQ CQA

Cost:   ASQ Members $40

Non-members $50

For our 60th anniversary, Jean-Pierre has prepared a booklet, which will be distributed to all participants, describing the last decades of our section. In addition, he will present a brief overview of recent years, compelling stories, stories that have shaped our Section.

Utilizing the World Café meeting style, Mrs. Fisk will engage participants in rich dialogue around some of the most important questions they face as quality professionals:
  • What’s the number one issue facing you, as a quality professional, or your organization today, that if explored with others, could make a difference to the future of quality? 
  • Do you have the necessary resources to take full advantage of your future opportunities? 
  • What else do you need in terms of knowledge/mindset, skills, technologies..? 
  • How can the quality community and ASQ work together to address those issues? 
  • If explored thoroughly, could we provide the breakthrough possibilities we are seeking?

Includes a special anniversary supper and Parking!

Bring your business cards and be ready to network!

For registrations or information please contact:
Mitchell Daudier at (450) 463-0990 or e-mail at 

Jean-Pierre Amiel
Jean-Pierre specializes in Quality Assurance within the operational area. Currently, he is a Project Coordinator, Quality Engineering at la Société de transport de Montréal (STM) where he put it in place and coordinate a program of internal audits based concepts of QUALImètre and les 'Grands Prix quebecois de la Qualité’. He also coordinates other projects and acted as a consultant in quality systems. For over twenty years, he devoted himself exclusively to developing Quality Assurance systems and activities to improve quality with recognized companies such as STM, Marconi Canada and Canadair.

Brenda Fisk
Brenda Mary Fisk has 37 years of professional experience in software quality assurance/quality control and project management experience. She specializes in increasing customer satisfaction through continuous improvement, promoting in-house use of software quality techniques in day-to-day operations. Brenda specific strengths include analytical and presentation skills, problem solving techniques, technical writing, database administration; applying quality assurance principles to day-to-day environments and has a track record of successfully completed projects. Brenda has 3 ASQ certifications; CQIA, CQPA and CQA.

Ad / Publicité


SAI Global
QMI-SAI Global

The Editor's Corner

photo Chantale SimardBy Chantale Simard, ASQ Senior Member, CMQ/OE, Newsletter Editor and Vice-Chair

Je tiens à écrire un mot au sujet du terrible séisme qui vient de frappé Haïti mardi. Comme je suis la dernière à écrire dans ce Newsletter, j’offre au nom de la section Montréal de l’ASQ et en mon nom, nos plus sincères condoléances, nos vœux de courage et tout notre appui à tous ceux d’entre vous qui sont affectés par cette catastrophe majeure, de même qu’au peuple Haïtien. Que le Québec, le Canada ainsi que toute la communauté internationale viennent en aide à tous les survivants.

Revenons à Montréal si vous le voulez. As you know, we are celebrating our 60th anniversary this year and we have prepared for you a special event this January. Members and non-members are welcome to this special event as it will be a great opportunity to network and to learn more about ASQ and our Section.

Give me your feedback by e-mail

A Word from your Section Chair

Photo Gordon AyotteBy Gordon Ayotte, ASQ CQE, Section Chair

Here we are moving into 2010 which will see the ASQ Montreal Section 401 celebrating its 60th year anniversary, please do not miss this event which will be a great opportunity to come and learn about the history of ASQ in Montreal.

We all know of the challenges that last year brought and according to various forecasts 2010 is likely to have it’s share of challenges as well. One way to help yourself meet these challenges is by expanding your circle of influence and networking opportunities which ASQ offers.

Some of the areas/topics we presented last year: Financial Tools, Change Management, Risk Management, and discussed Working with Numbers; Pareto, Check Sheets, Histogram, Working with Ideas; Brainstorming, Fishbone, Force Field and some we are planning to present this year: Pharmaceutical, Aerospace, Supply Chain.

For those considering a career as a Quality Professional not only I encourage you to join as a member but you should also consider taking courses and/or obtaining certification from ASQ in order to get recognition for your expertise and qualifications.

We are always interested in your comments and feedback how your ASQ section can serve you better so please do not hesitate to contact us. Please come and join us for great evenings of learning’s and networking.

Wishing everyone a Happy New Year.

Give me your feedback by e-mail

Had You Come to the Last Event

By Eric Stern, ASQ CQA, Publicity co-chair

November 18. Georges Cowan and Christian Dragnef presented “Business Continuity and Risk Management”.

Their overview showed that organizations want to show their clients that their supplier will be available even if they face troublesome times. Clients request that organizations confirm their capability of making it out of trouble waters.

Business Continuity (BCP) and Information and Communication Technologies (DRP) standards ensure that organizations can withstand major interruptions in their buildings, systems, and human presence in the face of ice storms, pandemics or other disasters. The speakers presented how these relate to other standards, why is risk management important to continuity, how to use the Plan-Do-Check-Act methodology, and the rising importance of Risk Management.

Information threats can affect the bottom line. It is important to choose the right place to spend on information security. Information Risk Management can help.
Full article

This season’s planned events

By Mitchell Daudier, Program ChairM. Daudier

Date, time, and location will be confirmed as we progress into the year.  Most events are planned for Wednesday evenings and are held at the Wyndham Montreal Aeroport Hotel.  Watch the Newsletter and our web site for further details.




February 17th, 2010

Pharmaceutical GXP

To be determined

March 17th, 2010

To be determined 

To be determined

April 21, 2010


Roger Ritterbeck

May 19th, 2010

Supply Chain Management

To be determined

July 9, 2010

2010 Sections 404 and 401 Golf Tournament 

Our backup subjects are: Healthcare system, New technologies in Quality, Motivation and Other aspects of Cost of quality.

Give me your feedback by e-mail

Welcome to our new members

Mathieu Aumais, Laurian Boerescu, Di Feng, Christian Leger, Sanaulah Soomro,
Martin St-Pierre, Predrag Sunjka and Bertin Talom Wabo

Sustaining Members

ASQ Montreal Section thanks our
Sustaining Members:

Bombardier Aerospace


S. C. Johnson A Family Company

Other ASQ event / autre événement de l'ASQ

Certified Manager Quality/Organizational Excellence refresher course.
8:00 to 5:30  26 and 27 January 2010
Hampton Suites
Trans-Canada Highway
Contact David Tozer at davidtozer@qualitiqua.com

L'ASQ section Montréal francophone 404 présente le 21 janvier : 6 sigma - projet d’amélioration, avec André Laganière.  17h30 au St-Hubert BBQ, coin Lajeunesse et Prieur.  40$.  Cliquez ici pour plus d'information et pour vous inscrire : http://www.asq0404.org/activites/calendrier.jsp

The ASQ Toronto Section is offering a webinar in January and they would like to extend the invitation to other ASQ members in Canada: Starting an Innovation Project, By Peter Merrill, Tuesday, January 19, 2010, Time: 2:00 p.m. EST; 1:00 p.m. CST; 11:00 a.m. PST; Price:  $49  ASQ Members/ $74 Nonmembers. This webinar will show you how to start, maintain and complete your innovation project.  Register at:  www.asq.org/courses/starting-an-innovation-project.html

ASQ Loyalty Study Open

ASQ Member Unit Satisfaction and Loyalty Study Open

How can your ASQ (Division, Forum, or Section) enhance your member experience? Take our survey and let us know. Your input provides guidance for creating opportunities focused on your needs. This allows us to provide the products and services that are most important and beneficial to you.  

All ASQ members can provide feedback on how well the (Division, Forum, or Section) serves their needs.  We appreciate your participation in this survey.  Your answers will be kept confidential and reported only in the aggregate. ASQ headquarters sent email invitations or postcards to eligible members beginning January 5. The study will be open through February 28. 

As a thank you, participants will be entered into a drawing to win one of eight $25 ASQ Bucks. ASQ headquarters will provide (Division, Forum, or Section) leadership with the results when available in early spring. 

To participate, please visit http://www.marketprobe.com/svy/ASQ/ASQsurvey.asp

ASQ News

Social Responsibility Webinar Series Continues January 28
Smart business decisions are not just a matter of counting short-term dollars and cents. Wise decision makers look at the future impact of today's choices-on people, on the community, and on the opinions of customers. The second webinar in ASQ's social responsibility webinar series, "Seeking Sustainable Success: An Organizational Opportunity," will take place January 28 and will provide examples of how other organizations have benefited from socially responsible practices. Register today!  

Call for Papers: 2010 Service Quality Division Conference
The ASQ Service Quality Division is seeking proposals for concurrent session presentations and tutorials for its19th annual conference. The conference will be held September 13-14 in Las Vegas, Nev. If you have a success story, case study, or new technique in the service quality field, we want to hear from you! For more information, visit the conference page. To submit a proposal for either a concurrent session or tutorial, please complete the appropriate form and return it via e-mail to Teressa Hupfer by February 28. 

ASQ Montreal Section Education Program 2009-2010

By David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair

Certified Manager Quality/Organizational Excellence refresher course.
8:00 to 5:30  26 and 27 January 2010
Hampton Suites
Trans-Canada Highway
Contact David Tozer <mailto:davidtozer@qualitiqua.com>

Having ASQ certification gives you an edge in the market and can significantly increase your income.

ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.

Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.

Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.

Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.

Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.

Certified Quality Auditor
Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.

Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.

Calendar and Registration Form

Questions? In house courses, etc.: David Tozer:  (514) 694-2830, mailto:davidtozer@qualitiqua.com

Executive Committee Meetings

Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for :

2010-02-03, 2010-03-03,  2010-04-07, 2010-05-05 and 2010-06-02

Consult the List of Your Executive for 2009-2010 here

Note that all dates planned are subject to change. Please call ahead to attend by contacting the Section Chair or the Section Secretary.

Note: Available on request for section members only are minutes of section executive meetings (contact the Secretary) and section operating budget information (contact the Treasurer).

ASQ Certification & Recertification

Please visit www.asqmontreal.qc.ca/Certification/Exmdates.html for exams dates.

For members interested in preparing their journals for recertification, please contact Norman Dickinson, Recertification Chair, at telephone: (514) 334-6102 or e-mail: n.dickinson@alumni.concordia.ca .


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The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.
Section postal address: 11, La Fleur, Lasalle, Québec, H8R 3G4.
Section web site: www.asqmontreal.qc.ca
Newsletter Editor: Chantale Simard 514 941-5695
The opinions expressed in the Newsletter are those of the authors, not those of ASQ. Articles may be reproduced if the source is stated
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