January 2010, Volume 60, Issue 1
objective: To increase awareness,
interest, and involvement in Section activities and
Montreal Section 0401
Date: Wednesday, January 20, 2010
12,505 Cote de Liesse, Dorval, Quebec, H9P 1B7
Brenda Fisk, ASQ CQIA, CQPA and CQA
Jean-Pierre Amiel, B. Tech,
ASQ 401 Section Historian, ASQ CQA
For our 60th anniversary, Jean-Pierre has prepared a booklet, which will be distributed to all participants, describing the last decades of our section. In addition, he will present a brief overview of recent years, compelling stories, stories that have shaped our Section.
Utilizing the World Café meeting style, Mrs. Fisk will engage participants in rich dialogue around some of the most important questions they face as quality professionals:
Includes a special anniversary supper and Parking!
Bring your business cards and be ready to network!
For registrations or information please contact:
Mitchell Daudier at (450) 463-0990 or e-mail at email@example.com
Jean-Pierre AmielJean-Pierre specializes in Quality Assurance within the operational area. Currently, he is a Project Coordinator, Quality Engineering at la Société de transport de Montréal (STM) where he put it in place and coordinate a program of internal audits based concepts of QUALImètre and les 'Grands Prix quebecois de la Qualité’. He also coordinates other projects and acted as a consultant in quality systems. For over twenty years, he devoted himself exclusively to developing Quality Assurance systems and activities to improve quality with recognized companies such as STM, Marconi Canada and Canadair.
Brenda FiskBrenda Mary Fisk has 37 years of professional experience in software quality assurance/quality control and project management experience. She specializes in increasing customer satisfaction through continuous improvement, promoting in-house use of software quality techniques in day-to-day operations. Brenda specific strengths include analytical and presentation skills, problem solving techniques, technical writing, database administration; applying quality assurance principles to day-to-day environments and has a track record of successfully completed projects. Brenda has 3 ASQ certifications; CQIA, CQPA and CQA.
ASQ Senior Member, CMQ/OE, Newsletter Editor and Vice-Chair
Je tiens à écrire un mot au sujet du terrible séisme qui vient de frappé Haïti mardi. Comme je suis la dernière à écrire dans ce Newsletter, j’offre au nom de la section Montréal de l’ASQ et en mon nom, nos plus sincères condoléances, nos vœux de courage et tout notre appui à tous ceux d’entre vous qui sont affectés par cette catastrophe majeure, de même qu’au peuple Haïtien. Que le Québec, le Canada ainsi que toute la communauté internationale viennent en aide à tous les survivants.
Revenons à Montréal si vous le voulez. As you know, we are celebrating our 60th anniversary this year and we have prepared for you a special event this January. Members and non-members are welcome to this special event as it will be a great opportunity to network and to learn more about ASQ and our Section.
Here we are moving into 2010 which will see the ASQ Montreal Section 401 celebrating its 60th year anniversary, please do not miss this event which will be a great opportunity to come and learn about the history of ASQ in Montreal.
We all know of the challenges that last year brought and according to various forecasts 2010 is likely to have it’s share of challenges as well. One way to help yourself meet these challenges is by expanding your circle of influence and networking opportunities which ASQ offers.
Some of the areas/topics we presented last year: Financial Tools, Change Management, Risk Management, and discussed Working with Numbers; Pareto, Check Sheets, Histogram, Working with Ideas; Brainstorming, Fishbone, Force Field and some we are planning to present this year: Pharmaceutical, Aerospace, Supply Chain.
For those considering a career as a Quality Professional not only I encourage you to join as a member but you should also consider taking courses and/or obtaining certification from ASQ in order to get recognition for your expertise and qualifications.
We are always interested in your comments and feedback how your ASQ section can serve you better so please do not hesitate to contact us. Please come and join us for great evenings of learning’s and networking.
Wishing everyone a Happy New Year.
18. Georges Cowan and Christian Dragnef presented “Business
Continuity and Risk Management”.
Date, time, and location will be confirmed as we progress into the year. Most events are planned for Wednesday evenings and are held at the Wyndham Montreal Aeroport Hotel. Watch the Newsletter and our web site for further details.
Our backup subjects are: Healthcare system, New technologies in Quality, Motivation and Other aspects of Cost of quality.
Aumais, Laurian Boerescu, Di Feng, Christian Leger, Sanaulah Soomro,
Certified Manager Quality/Organizational
Excellence refresher course.
L'ASQ section Montréal francophone 404 présente le 21 janvier : 6 sigma - projet d’amélioration, avec André Laganière. 17h30 au St-Hubert BBQ, coin Lajeunesse et Prieur. 40$. Cliquez ici pour plus d'information et pour vous inscrire : http://www.asq0404.org/activites/calendrier.jsp
The ASQ Toronto
Section is offering a webinar in January and they would like to extend
the invitation to other ASQ members in
ASQ Loyalty Study Open
ASQ Member Unit Satisfaction and Loyalty Study Open
How can your ASQ (Division, Forum, or Section) enhance your member experience? Take our survey and let us know. Your input provides guidance for creating opportunities focused on your needs. This allows us to provide the products and services that are most important and beneficial to you.
All ASQ members can provide feedback on how well the (Division, Forum, or Section) serves their needs. We appreciate your participation in this survey. Your answers will be kept confidential and reported only in the aggregate. ASQ headquarters sent email invitations or postcards to eligible members beginning January 5. The study will be open through February 28.
As a thank you, participants will be entered into a drawing to win one of eight $25 ASQ Bucks. ASQ headquarters will provide (Division, Forum, or Section) leadership with the results when available in early spring.
To participate, please visit http://www.marketprobe.com/svy/ASQ/ASQsurvey.asp
Responsibility Webinar Series Continues January 28
for Papers: 2010 Service Quality Division Conference
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Manager Quality/Organizational Excellence refresher course.
ASQ certification gives you an edge in
and can significantly increase your income.
Questions? In house courses, etc.: David Tozer: (514) 694-2830, mailto:firstname.lastname@example.org
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for :
2010-02-03, 2010-03-03, 2010-04-07, 2010-05-05 and 2010-06-02
Consult the List of Your Executive for
visit www.asqmontreal.qc.ca/Certification/Exmdates.html for exams dates.
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