Logo ASQ

Montreal Section 0401

February 2010, Volume 60, Issue 2

Our objective: To increase awareness, interest, and involvement in Section activities and
quality-related subjects.

Next event

This season's planned events

ASQ News

Ad / Publicité

Welcome to our new members

Section Education Program 2008-2009

The Editor's Corner

Sustaining Members

Executive Committee Meetings & Officers 

A Word from your Section Chair

Other ASQ event

ASQ Certification & Recertification

Had you come to the last event

Proposed Slate of Officers 

Advertising Rates 

60 Years Already New Career?

Next event

Good Manufacturing Practice regulations

Date:     Wednesday, February 17, 2010   

Time:     6:00 PM

Place:     Wyndham Montreal Aeroport Hotel
                (PET Airport)

12,505 Cote de Liesse, Dorval, Quebec H9P 1B7


Photo of Ady Sadek

Ady Sadek, President Progamma Corporation

The new 2009 Good Manufacturing Practice regulations impact on pharmaceutical products. The impact of not meeting the regulations and some strategies needed to ensure compliance will be discussed.

Cost:   ASQ Members $40

Non-members $50

Includes supper and Parking!

Bring your business cards and be ready to network!

For registrations or information please contact:
Mitchell Daudier at (450) 463-0990 or e-mail at 

Ady Sadek

Ady Sadek, M.Sc., P.Chem is presently president of proGamma Science Corporation; previously he spent 25 years in the pharmaceutical industry with BioResearch, Schering-Plough and Novartis Pharmaceuticals, holding positions such as Manager of Analytical & Development Labs, Director of Quality Operations and Director of Quality Audit. He holds two master degrees in Organic and analytical chemistry. Mr. Sadek has extensive experience in GMP training and consulting, developing quality management systems, and technology transfer and process  and computer validation. He has developed several quality systems for Active pharmaceutical manufacturing, multinational pharmaceutical and medical devices. He has developed and participated in more than 40 courses in GMP for sterile and nonsterile products, process validation, modern facility management and he has trained more than 5000 professionals. Mr. Sadek has consulted and lectured extensively throughout Canada, USA and Europe to several multinationals.


Ad / Publicité


SAI Global

The Editor's Corner

photo Chantale SimardBy Chantale Simard, ASQ Senior Member, CMQ/OE, Newsletter Editor and Vice-Chair

Our membership Chair, Hong Ping Zhao (Holly), is working very hard to find ways to encourage retention and to attract new members.  She is currently looking for new sustaining members.  If your organizations count a few individual ASQ members or may benefit from it, you could suggest joining as a Site or Enterprise member.  There is also a membership type for schools and districts.   I put  information below about those types of organizational members.  Of course, we invite everyone to reach new members or simply to come with a guest who may be interested by the theme to our regular events.

You can find the information reproduced below at

Regardless of your organization’s size, ASQ has memberships to provide unlimited access to information, multiple networking opportunities, professional development tools, and solutions to help your organization answer quality questions and to reach its goals.

ASQ has three types of organizational memberships: Site, Enterprise, and K-12. With all that ASQ has to offer, you are sure to find the best fit for your organization!

Site Membership

Site Membership makes your organization part of a worldwide quality community that seeks to use quality tools to make the world a better place.

  • Membership is for one business location/site.
  • Benefits are available to all employees at that location.
  • $1,000* per business address. Organizations can purchase more than one for additional locations.

Enterprise Membership

Enterprise Membership provides your organization with solutions to maximize revenue and customer satisfaction by sharing the vision, tools, services and body of knowledge that ASQ has to offer.

  • Membership is for multiple locations/sites worldwide
  • Benefits are available to all employees at all locations.

ASQ offers two different membership levels within the Enterprise Membership based upon your corporate revenue:

  • Corporate level pricing ranges from $1,000 to $10,000.*
  • Quality Roundtable level pricing ranges from $18,000 to $25,000.*

K-12 Membership

K-12 Membership is for schools and districts that seek quality management tools, technologies, systems, and business process improvements.

  • Join as a school ($350*).
  • Join as a district ($750*).
  • Each level includes a base package with flexible options.

Give me your feedback by e-mail

A Word from your Section Chair

Photo Gordon AyotteBy Gordon Ayotte, ASQ CQE, Section Chair

We celebrated Montreal Section 401 60th Anniversary at our last event in January with a great attendance and a very interesting and colorful presentation of ASQ history in Montreal by Jean-Pierre Amiel our Historian and Marcel Charbonneau from Section 404.

Brenda Fisk (Deputy Regional Director 2008/2009) was also present and animated the group with thought provoking questions as to the role of ASQ and what could be done for our members.

Present as well were past Chairs, new and existing members that contributed to make this 60th Anniversary a great memorable occasion.

For those considering a career as a Quality Professional not only I encourage you to join as a member but you should also consider taking courses and/or obtaining certification from ASQ in order to get recognition for your expertise and qualifications.

We are always interested in your comments and feedback how your ASQ section can serve you better so please do not hesitate to contact us.

Please come and join us for great evenings of learning’s and networking.

Give me your feedback by e-mail

Had You Come to the Last Event

By Eric Stern, ASQ Senior Member, CQA, Publicity co-chair

“They made me do it” or “If I only had a heart”

I am an ISTJ. I rather write about facts and ideas. But this time there is a need to write about warm fuzzy feelings, the emotions of meeting old time friends and reminiscing about times past and passions that drove us. Are they still there?

The 60th anniversary of the section 401 was such an opportunity that our historian Jean-Pierre Amiel and the former Regional Director Brenda Fisk helped make memorable. So did some of the former executives, chairs and regional directors who participated in the festivities. Actually Jean-Pierre excelled by putting together a booklet that highlights past achievements, events and the people that made them happen.

So, I proposed that someone write up a little something trying to reproduce the emotions. It turns out that probably many others on our executive committee are not much different from me and no one else volunteered. I “had” to jump in and do it myself .

I admit that I enjoyed meeting others who had led the section in years past, former friends who now put their passions in other domains. Jean-Pierre recalled some of the outstanding past events, the contribution of the founders of the section that we have not met and that of others who came to party together with us. The listing of past events brought back the contributions that they made and some of those that I also participated to create.

To conclude the evening, Brenda organized a demonstration of the Dialogue process to generate new approaches to the section and association direction and activities. Time was too short to really get into it, but I was told that she promised to come back and help get creative juices flowing. Keep your eyes open to catch her at a future event.

I knew I wasn't going to be very good at pulling at your heart strings. For now make do with what I can “supply”. I am told you can even buy the brochure created by Jean-Pierre, describing the section history. Hurry up, there are not that many left. And remind me to talk to you another time about the preferences some have for achieving goals and others for solving problems.

You did miss the sweet birthday cake if you weren't there. How is that for an emotion? 

Eric Stern, CQA, senior member, publicity co-chair, developmental coach and consultant at Expertech CMSC. ericst@iseffective.com
For networking with local quality professionals explore these groups: http://tech.groups.yahoo.com/group/Quality_Montreal/ http://www.linkedin.com/groups?gid=90170

60 Years Already

By Jean-Pierre AMIEL, ASQ Senior member, CQA

60 Years Already!

Yes our own ASQ section celebrates an important milestone. It was on August 12th 1950 that ASQ(C) gave our section its charter. It is often useful and very revealing to see the future through the eyes of the past. That is what archaeology has allowed us to do over the centuries.
60 years
Montreal Section Charter and ASQ Proclamation of our Anniversary click here to view in larger size

Although our Section has been in existence for more than sixty years, over those six decades, our members have lived through some of the most radical technological changes in world history. We have seen the beginning of a booming world economy, the transition from on-hand inspection by specialized individuals to concepts where whole organizations are assigned responsibility for their quality.

As Historian, I have carried-on the novelette that has been our Section's history. It was originally started and written by hand, pencil and paper no less, by Len BARTH. In the late 1980s, George ANDREWS (Membership 1985-88, Historian 1989-1993) transcribed and enhanced the text onto an electronic format. In 1998, the printed pages were "scanned" and converted to a personal computer format. In September 2000, at our Section’s 50th anniversary, Armin F. SCHMIDT (Chair 1973-74 & 1979-80, Historian 1976-78) sent me documents from his collection which allowed me to add to the Section’s early years, fill-in some of the blanks and add some information. The booklet, The First Sixty, is available from the Section in book form or in PDF here.

The really “cool” thing (an expression from the past) about our history is that it also reflects the evolution of the «science» of quality. Here’s my personal take on it:

  • 1920s-1940s — Unit production = Pride and Quality workmanship, but mass production and piecework pay lead to workmanship variations at assembly. Full time inspectors identify, quarantine and ideally correct product quality failures. Growth of quality inspection as separate from production. By the end of World War II, quality experts and manufacturers seek ways to sustain quality-improvement techniques: Shewart – Statistical Quality Control; Beginning of Sampling and Control Charts. 1946 — American Society for Quality Control created.
  • 1950s-1960s — ASQC members play crucial role to uphold past gains while championing innovation: Feigenbaum’s Total Quality Control Handbook; Deming’s 14 Points, Plan-Do-Check-Act and Ishikawa’s Fishbone Diagrams, Quality Circles. Tool box of basic “quality management tools”: Histogram; Pareto chart; Check sheet; Control chart; Flowchart; Fishbone and Scatter diagrams. Made in Japan dominates low-cost articles. 1950 — Montreal Section is chartered with ASQC.
  • 1970s — Focus is on how manufacturing and other industrial process companies can define and meet technical products and services specifications: Quality-control departments ensure meeting specifications; MIL-I-45208A Quality Program Requirements; Control Charts Refined — X-Bar & R, P, NP, C.
  • 1980s — Quality principles can make a difference in any organization and touch every person. ASQ aims at leading, inspiring and managing broad range of businesses activities, focus on excellence. MIL-Q-9858 Quality Program Requirements; CAN3 Z299 Quality Assurance Program Standards. Suppliers are audited and accredited by contractors. Crosby is selling Doing it right the first time and Zero Defects; Quality Is Free and Quality Without Tears; 1984 – US Congress designates October as National Quality Month (1986 in Québec); 1987 – Malcolm Baldrige National Quality Award is established and ASQC is co-administrator. Japan evolves as a source of quality products.
  • 1990s — The move to “Total Quality”. NATO’s AQAP Requirements for an Industrial Quality Control System; ISO 9001 Quality management systems – Requirements. Manufacturing remains a core of ASQ’s activities. Timidly apply principles at service sector and government. Buzz words are Six-Sigma, Parts per million, House of Quality, Benchmarking, Mapping, Spaghetti diagrams. Third party audits and certification of quality programs. ISO 14001 Environmental management systems – Requirements. Made in China dominates low-cost articles.
  • 2000s — Everyone’s responsible for quality. ASQ establishes itself as a quality champion in education, healthcare, the service sector and government. Quality principles invade more and more countries. The new quality language is Japanese : Seiri, Seiton, Seisō, Seiketsu, Shitsuke (5S); Poke-Yoke; Kaizen; Lean Manufacturing. Ron Atkinson is the first Canadian ASQ president (2007). China issues world-wide recalls of tainted products.

And so, we embark on another year in that continuing saga of quality — What will be your role in it?

By Jean-Pierre AMIEL, ASQ Senior member, CQA

A 60 Year Birthday Celebration

On January 20th, the Section celebrated the beginning of our 60th Anniversary. Overt thirty members and past Chairs and personalities convened at the Windham Hotel at Dorval (Previously the Hilton) at the invitation of Mitchell DAUDIER (Program Chair).

Following a hot and cold buffet, attendees were treated to an overview of the Section’s past 60 Years by Jean-Pierre AMIEL (Historian). The presentation is available on the website. Gordon AYOTTE (Chairman) then presided over the cake-cutting ceremony.

JP Amiel runs through 60 years of History (Photo G. Ayotte)             G. Ayotte and M. Daudier cut the Birthday cake (Photo JP Amiel)

It was then that Inteaz ALLI (Nominating Committee) handed out a 60th Anniversary Celebration Certificate “..in celebration and appreciation of your continued dedication to further the interests and objectives of the Montreal Section..” to the Section chairs of the last two decades.

Present were David TOZER (1990-91), Denis MARTIN (1991-92), Inteaz ALLI (1994-95), Sam WEISSFELNER (1995-96), Robert FAIRBAIRN (1996-98), Jean-Pierre AMIEL (1998-99), Raymond DYER (1999-2000), Keith FORCIER (2000-02), Isabelle LEMIEUX (2002-04), Mitchell DAUDIER (2006-08) and Gordon AYOTTE (2008-10). Charles ALLTMAN (1992-94) and Bernard DOIRON (2004-06) could not be present for the event but will receive their certificates by mail.

Brenda FISK (Past Regional Director) then coached us through a «café-style» brain-storming workshop to consider ideas on ASQ’s and our own Section’s future priorities.

I.Alli gives D. Tozer (Past Chair) his certificate (Photo G. Ayotte)             B. Fisk leads the café-style workshop (Photo G. Ayotte)

And so, we embark on another year in the continuing saga of quality.

This season’s planned events

By Mitchell Daudier, Program ChairM. Daudier

Date, time, and location will be confirmed as we progress into the year.  Most events are planned for Wednesday evenings and are held at the Wyndham Montreal Aeroport Hotel.  Watch the Newsletter and our web site for further details.




March 17th, 2010

To be determined 

To be determined

April 21, 2010


Roger Ritterbeck

May 19th, 2010

Supply Chain Management

To be determined

July 9, 2010

2010 Sections 404 and 401 Golf Tournament 

Our backup subjects are: Healthcare system, New technologies in Quality, Motivation and Other aspects of Cost of quality.

Give me your feedback by e-mail

Welcome to our new members

Alex Man-Hing Au, Carmin N Cristofaro, Maria Della Felice, Yan Hei,
Shen Huang, Jacqueline Jacques and Sylvio Quesnel

Sustaining Members

ASQ Montreal Section thanks our
Sustaining Members:

Bombardier Aerospace


S. C. Johnson A Family Company

Other ASQ event / autre événement de l'ASQ

L'ASQ section Montréal francophone 404 présente le 4 mars, 14h30 : cyberconférence sur la Certification intégrée qualité - environnement - santé & sécurité, par Claudia Rasmussen & Serge Martineau, GD-OTS.  Cliquez ici pour plus d'information et pour vous inscrire : http://www.asq0404.org/activites/calendrier.jsp

Proposed Slate of Officers for 2009/10 Montreal Section 401 Executive

By Inteaz Alli, Ph.D. FASQ, ASQ CQA & CHA, Nominating Committee Chair

In accordance with Sections 5.4 and 6.1 of our Operating Agreement, the Montreal Section 401 Nominating Committee comprising of M. Daudier, N. Dickinson, R. Dyer, D. Tozer, and I. Alli (Nominating Committee Chair), proposes the following Slate of Officers for the 2010-11 Montreal Section 401 Executive:


Chair: Chantale Simard
Vice- Chair: Gordon Ayotte
Secretary: Stephen Jones
Treasurer: William Wilson



To nominate a different slate of officers, volunteer for a role on the various committees of the Section, or obtain further information, please contact Inteaz Alli at inteaz.alli@mcgill.ca. Nominees for Officer positions can be made by petition of at least 10 members (certain conditions do apply).


Certain other Executive positions and Committee chairs must also be filled so please indicate your interest. Please note that, to apply for any Section Executive or Leadership position, you must be a member of the Section in good standing.

Submitted: February 3, 2010


Inteaz Alli

ASQ News

Congratulations to Newly Elected Regional Directors
The results are in for the 2010 regional director nominations. This year, only regional directors in even-numbered regions were up for nomination. Congratulations to the following regional directors who will serve 2010-12:

Region 2 - Dan Sniezek
Region 4 - Gary Gehring
Region 8 - Marc Kelemen
Region 10 - Darlene Deane
Region 12 - Steve Schuelka
Region 14A - Belinda Chavez
Region 14B- John Breckline

ASQ Collaborates With the Alliance for Performance Excellence
To increase the understanding and use of quality throughout the United States, ASQ is collaborating with the Alliance for Performance Excellence . The Alliance advances quality by supporting state and local quality award programs based on the Malcolm Baldrige National Quality Award criteria. This collaboration provides ASQ members with another network of leaders interested in quality and performance excellence.

ASQ members can take immediate advantage of this collaboration by attending an Excellence in Healthcare conference March 1 in Dallas, Texas. Baldrige healthcare recipients will be on-hand to share their knowledge on how the Baldrige criteria can transform an organizational culture and improve healthcare. For more information, click here.

Testimonial Award Submissions Due February 28
ASQ Testimonial Awards are designed to express appreciation to members who have served with distinction for an extended period of time. Think about those you want to present with a special ASQ recognition to thank them for their continued service. Testimonials will be prepared in time for your presentation at the World Conference on Quality and Improvement in St. Louis, Mo. Click here for additional information and to view the nomination form.

ASQ in the News: "Food Industry: We Have a Problem"
John Surak, Ph.D., an ASQ member and food safety expert, recently wrote an article for Food Manufacturing that addresses food safety recalls and explains why quality is critical to food safety management. Click here to read the article

2010 Service Quality Conference Call for Papers
The ASQ Service Quality Division is seeking proposals for concurrent session presentations and tutorials for its 19th annual conference. The conference will be held September 13-14 in Las Vegas, Nev. For more information, visit the conference page. To submit a proposal for either a concurrent session or tutorial, please complete the appropriate form and return it via e-mail to Teressa Hupfer by February 28.

ASQ Montreal Section Education Program 2009-2010

By David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair

Having ASQ certification gives you an edge in the market and can significantly increase your income.

ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.

Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.

Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.

Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.

Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.

Certified Quality Auditor
Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.

Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.

Calendar and Registration Form

Questions? In house courses, etc.: David Tozer:  (514) 694-2830, mailto:davidtozer@qualitiqua.com

Executive Committee Meetings

Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meetings are tentatively scheduled for :

2010-03-03,  2010-04-07, 2010-05-05 and 2010-06-02

Consult the List of Your Executive for 2009-2010 here

Note that all dates planned are subject to change. Please call ahead to attend by contacting the Section Chair or the Section Secretary.

Note: Available on request for section members only, are minutes of section executive meetings (contact the Secretary) and for section operating budget information (contact the Treasurer).

ASQ Certification & Recertification

Please visit www.asqmontreal.qc.ca/Certification/Exmdates.html for exam dates.

For members interested in preparing their journals for recertification, please contact Norman Dickinson, Recertification Chair, at telephone: (514) 334-6102 or e-mail: n.dickinson@alumni.concordia.ca .

Looking for a New Career?

Visit our "Career Page" at http://www.asqmontreal.qc.ca/careers/careers.html.


Please send us your comments about the ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.).  Do you want to contribute an article (English or French) or a good idea ?
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Pass it on

We invite you to forward this Newsletter to friends and colleagues who may be interested.

The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.

Section postal address: 11, Lafleur, Lasalle, Québec, H8R 3G4.
Section web site: www.asqmontreal.qc.ca
Newsletter Editor: Chantale Simard 514 941-5695
The opinions expressed in the Newsletter are those of the authors, not those of ASQ. Articles may be reproduced if the source is stated
If you are an ASQ Montreal Section member and wish to receive this Newsletter by e-mail, please go to www.asq.org and revise your profile to add mailings from your section.

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Keep in mind that by doing this you will no longer receive ANY correspondence from your section. If you are concerned about too many emails, ASQ has suggested limitations about how many e-mails may be sent to the section membrs each month. This does not extend to career notifications.