Montreal Section 0401

April 2010, Volume 60, Issue 4

Our objective: To increase awareness, interest, and involvement in Section activities and
quality-related subjects.  Visit our web site at http://www.asqmontreal.qc.ca/

Next event:  General Assembly plus
Presentation on AS9101

This season's planned events

ASQ News 

Ad / Publicité

Welcome to our new members

Section Education Program 

The Editor's Corner: Active aging

Sustaining Members

Executive Committee Meetings & Officers 

A Word from your Section Chair

Other ASQ event

ASQ Certification & Recertification

Had you come: Section Stakeholder Dialogue

Proposed Slate of Officers 

Advertising Rates 

Next event

Section Annual General Assembly + AS 9101

Date: Wednesday, April 21, 2010 
Time: 6:00 PM
Place: Wyndham Montreal Aeroport Hotel (PET Airport)

12 505 Cote de Liesse, Dorval, Quebec H9P 1B7



Roger Ritterbeck, Aerospace Product Manager
Cost:   ASQ Members $40

Non-members $50

Part I: Annual General Assembly - The agenda will include: Call to order; Adoption of agenda; Review & approval of previous General Assembly minutes; Section Treasurer’s report; Section Chair’s report (including highlights from other Chairs); Election of new officers; Section Awards & Recognition; Closing.

Part II: AS 9101 - A presentation on the standard AS 9101 in aerospace will be give n to learn the changes and the new requirements about the 9100-series standards and to apply them in everyday’s life to conduct audits.

This presentation is a hot topic and the timing is perfect. It will cover the new AS9101 Assessment Tool, used for all 9100-series standards. The document has just been approved by the IAQG and will be published around the first of April. The changes to this document are earth shattering and will change the way aerospace audits are conducted. Suppliers must know what is in the document as it will impact the audit greatly. It is no longer a checklist, but a requirements document. It includes an audit criteria that is not in the standard.

Includes supper and Parking!

Bring your business cards and be ready to network!

For registration or more information please contact:
Mitchell Daudier at (450) 463-0990 or e-mail at 

Roger Ritterbeck, has over 25 years of experience in Aerospace Quality, with more than 12 years at QMI-SAI Global. He is a QMI-SAI Global representative to the AAQG & RMC.

He is also certified AS 9100 AIEA & ASQ CQM and has conducted over 800 audits. In addition, Roger is a member of the IAQG MRO Strategy Team & Technical Committee for the International Conference on ISO 9000.

Ad / Publicité


SAI Global

Sections 404 and 401 Golf Tournement

Base de Roc, Joliette  Commandites disponibles / Sponsorship opportunities available. Please contact:
Chantale Simard : 514-941-5695 chantale.simard@videotron.ca

The Editor's Corner

By Chantale Simard, ASQ Senior Member, CMQ/OE, Newsletter Editor and Vice-Chair

Active aging

The unemployment rate has increased recently, but it would be a temporary situation since a labour shortage is expected in a few years. This shortage would be partly filled by older workers who would stay at work longer.

Last week, during the 2010-2011 budget deposit, Minister Bachand announced the creation of the Commission Nationale Sur La Participation Au Marché Du Travail whose mandate is to propose solutions to the decline in the working-age population. While they will try to find ways to keep active older workers or to bring back retired workers to the work force, companies everywhere are also taking the employee succession issue seriously. They have to pass the expert knowledge and techniques to younger generations and find ways to save working hours.

Companies must find solutions so the work continues and need less resources after the highly skilled employees retire. One way to do it is by implementing a Continuous improvement culture. Continuous improvement consists of an ongoing effort to improve products, services or processes seeking “incremental” improvement over time or “breakthrough” improvement all at once. Tools and methods often used are plan-do-check-act (PDCA) cycle, Six Sigma, Lean, and Total Quality Management.

A Word from your Section Chair

PhotoBy Gordon Ayotte, ASQ CQE, Section Chair

At our event in March Brenda Fisk Brenda Fisk (ASQ Deputy Regional Director 2008/2009) animated the group with thought provoking questions as to the role of ASQ and what could be done for our members, which resulted in lively discussion as to the direction and services the section could contemplate for the future.

For those considering a career as a Quality Professional not only do I encourage you to join as a member but you should also consider taking courses and/or obtaining certification from ASQ in order to get recognition for your expertise and qualifications.

We are always interested in your comments and feedback how your ASQ section can serve you better so please do not hesitate to contact us.

Please come and join us for great evening of learning and networking.

Give me your feedback by e-mail

Had You Come to the Last Several Events

By Eric Stern, ASQ Senior Member, CQA, Publicity co-chair

Had you come ... Section Stakeholder Dialogue

Brenda Fisk led a group of event participants through a “Living Strategy Café exercise. The goal was to examine section member retention and to generate methods to increase it. It was the extension of an earlier attempt in January this year, when not enough time had been given for a full-blown interaction.

Had you been there, you could have seen a thorough analysis of the statistics in our section and the entire ASQ. I have found interesting and worth repeating the Pillars of Loyalty: ASQ products – Certification, Courses, Conferences; pricing of products that provides value; the ASQ image as the leading authority, most comprehensive community; tools for individual learning and Professional Resources – networking and support through Headquarters, sections, forums and divisions.

Our section 401 does many of the things that have been found among the sections that have better membership renewal: provide leadership training, generate annual plans and budgets, inform members regarding programs, meetings, and courses. Other sections also establish membership retention goals, use member referrals to gain members, offer training opportunities to local business, assign mentors to new members.

The Living Café exercise consisted of 3 rounds: generate a list of best practices at each of the 3 tables present, consider the ways to make the practice an extraordinary success and select the most compelling things to address this year. Participants at the 3 tables generated lists of ideas and methods of implementation and Brenda took it upon herself to extract those compelling things. I hope that she will be able to find the few gems that will make a difference.

While brainstorming can be a very effective way of using the wisdom of a group, I would not suggest to repeat the format that involves the movement of people from table to table as was practised at this event and the previous one in January. I think that while changing groups and tables it is hard to stay engaged with an idea when you have to take on the ideas of others, ideas that you are not familiar with or do not even understand in the few minutes that you had to listen to them. I also think that some ideas need to “ferment” by repetition in multiple forms over time before larger groups can adopt them easily. How about having poster sessions at future events, where people can leave their imprint on what they propose and others can build on each others ideas. This would go one step beyond the surveys that we individually fill out at the end of events. The process would be equivalent to multiple mini-”living cafés”. An example of a starting theme could be: “What would you like to get, what would you like to give to the section?”

Eric Stern, CQA, senior member, publicity co-chair, developmental coach and consultant at Expertech CMSC,

For networking with local quality professionals explore these groups:
http://tech.groups.yahoo.com/group/Quality_Montreal/ or

This season’s planned events

By Mitchell Daudier, Program ChairM. Daudier

Date, time, and location will be confirmed as we progress through the year.  Most events are planned for the third Wednesday evening of the month and are held at the Wyndham Montreal Aeroport Hotel.  Watch the Newsletter and our web site for further details. Of course you can always contact me.




May 19th, 2010

Supply Chain Management

To be determined

July 9, 2010

2010 Sections 404 and 401 Golf Tournament 

Our backup subjects are: Healthcare system, New technologies in Quality, Motivation and Other aspects of Cost of quality.

Give me your feedback by e-mail

Welcome to our new members

Paul Beaudoin, Michael Bournazian, Rangaswamy Doraiswamy, Patrick Kaigle,
Marc Landry, Jean-Roch Leclerc and Yuehua Yu

Sustaining Members

ASQ Montreal Section thanks our
Sustaining Members:

Bombardier Aerospace


S. C. Johnson A Family Company

Other ASQ events / autre événement de l'ASQ

L'ASQ section Montréal francophone 404 présente le jeudi le 23 avril à 18h00 : L’analyse du risque avec Denis Dagenais ing. au Restaurant St-Hubert BBQ du 10520 Lajeunesse à Montréal (dans une salle privée au coût de 40$, repas inclus).
Cliquez ici pour plus d'information et pour vous inscrire : http://www.asq0404.org

ASQ Ottawa Section 407 is presenting 2 informative sessions on Tuesday April 20th:

Meet Your New Regional Director for ASQ Canada presented by Gary Gehring, Regional Director.
Meet the Standards Council of Canada (SCC) presented by John Walter, Executive Director.
  • April 20th 2010 - Doors open at 6:00pm, presentation from 7:00-9:00pm.
  •  RCAF Officers Mess, 158 Gloucester Street, Ottawa, ON.
  •  $10 for ASQ, CPSQA, NQI, OMN and SCC members, $12 for non-members (everyone welcome)

Proposed Slate of Officers for 2010/11 Montreal Section 401 Executive

By Inteaz Alli, Ph.D. FASQ, ASQ CQA & CHA, Nominating Committee Chair

In accordance with Sections 5.4 and 6.1 of our Operating Agreement, the Montreal Section 401 Nominating Committee comprising of M. Daudier, N. Dickinson, R. Dyer, D. Tozer, and I. Alli (Nominating Committee Chair), proposes the following Slate of Officers for the 2010/11 Montreal Section 401 Executive:


Chair: Chantale Simard
Vice-Chair: Gordon Ayotte
Secretary: Stephen Jones
Treasurer: William Wilson


To nominate a different slate of officers, volunteer for a role on the various committees of the Section, or obtain further information, please contact Inteaz Alli at inteaz.alli@mcgill.ca. Nominees for Officer positions can be made by petition of at least 10 members.


Certain other Executive positions and Committee chairs must also be filled so please indicate your interest. Please note that, to apply for any Section Executive or Leadership position, you must be a member of the Section in good standing.

Submitted: February 3, 2010


Inteaz Alli

ASQ News

Deadline Approaches to Register for June Certification Exams
The deadline to register for the June certification exams is April 16, with an extended deadline ($50 more) of April 21. The June exams will include: Certified Quality Engineer, Certified Quality Auditor, Certified Pharmaceutical GMP Professional, Certified Software Quality Engineer, Certified Quality Improvement Associate, Certified Calibration Technician, Certified Quality Process Analyst, and Certified Six Sigma Green Belt. Click here for more information or to register. 
Please note:

ASQ News: Survey Shows What Not to Cut During Recession
In a new ASQ and Metrus Group national survey, respondents were asked to rate the seriousness that various recession-survival tactics had on employees. What was the no. 1 item that respondents said would cause the most damage to organizations looking to fight the recession? Find out by reading the news release.  

ASQ Montreal Section Education Program 2009-2010

By David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair

Having ASQ certification gives you an edge in the market and can significantly increase your income.

ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.

Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.

Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.

Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.

Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.

Certified Quality Auditor
Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.

Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.

Calendar and Registration Form

Questions? In house courses, etc.: David Tozer:  (514) 694-2830, mailto:davidtozer@qualitiqua.com

Executive Committee Meetings

Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for :

2010-05-05 and 2010-06-02

Consult the List of Your Executive for 2009-2010 here

Note that all dates are tentative only and are subject to change. Please call ahead to attend by contacting the Section Chair or the Section Secretary.

Note: Available on request for section members only are minutes of section executive meetings (contact the Secretary) and section operating budget information (contact the Treasurer).

ASQ Certification & Recertification

Please visit www.asqmontreal.qc.ca/Certification/Exmdates.html for exams dates.

For members interested in preparing their journals for recertification, please contact Norman Dickinson, Recertification Chair, at telephone: (514) 334-6102 or e-mail: n.dickinson@alumni.concordia.ca .


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The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.
Section web site: www.asqmontreal.qc.ca
Newsletter Editor: Chantale Simard 514 941-5695
The opinions expressed in the Newsletter are those of the authors, not those of ASQ. Articles may be reproduced if the source is stated
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