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Montreal Section 0401

May 2010, Volume 60, Issue 5

Our objective: To increase awareness, interest, and involvement in Section activities and
quality-related subjects.  Visit our web site at http://www.asqmontreal.qc.ca/

Next event:  Supply chain Management

This season's planned events: Golf 

ASQ News 

Ad / Publicité

Welcome to our new members

Section Education Program 

The Editor's Corner: welcome to the next editor

Sustaining Members

Executive Committee Meetings & Officers 

A Word from your Section Chair

Other ASQ event: Supplier Auditing and Certification Seminars

ASQ Certification & Recertification

Had you come: AS9101:2009 Revision D Overview

2010-11 Slate of Officers 

Advertising Rates 

Next event

Supply Chain Management: Driving a complex network of businesses to supply quality product on time.

Date:     Wednesday, May 19, 2010   

Time:     6:00 PM

Place:     Wyndham Montreal Aeroport Hotel (PET Airport)

12 505 Cote de Liesse | Montreal, Quebec H9P 1B7



Avrum Goldman, B.Eng, M.Eng, OIQ,
Pratt & Whitney Canada

Cost:   ASQ Members $40

Non-members $50

In his presentation, Avrum Goldman will give an overview of Supply Chain Management at Pratt & Whitney Canada. He will link concepts, tools and teams together to build a comprehensive supply chain management process that “connects the dots” throughout the value chain.

Includes supper and Parking!

Bring your business cards and be ready to network!

For registrations or information please contact:
Mitchell Daudier at (450) 463-0990 or e-mail at 

Avrum Goldman, B.Eng, M.Eng, OIQ is a twenty-five year veteran of Gas Turbine Engineering and Quality at Pratt & Whitney Canada. In his role as Manager for Supply Chain Quality, he was responsible for all aspects of Quality, Producibility, and Supply Chain Quality Development for one billion dollars of aerospace components and materials annually. Currently Manager of Customer Service for Military Programs, Avrum was more recently responsible for Quality and Engineering for all aspects of the Aftermarket.

Pratt & Whitney Canada is a world leader in development of a global aerospace supply chain. Global operations give P&WC a key competitive advantage, and open up both new supply chain opportunities and new markets world-wide. If you would like to know how P&WC builds quality, speed, cost effectiveness, and integrity into their aerospace supply chain, welcome!

Ad / Publicité


SAI Global

Sections 404 and 401 Golf Tournement

Base de Roc, Joliette  Commandites disponibles / Sponsorship opportunities available

The Editor's Corner

By Chantale Simard, ASQ Senior Member, CMQ/OE, Newsletter Editor and Vice-Chair

The season 2009-2010 is already coming to an end. We got interesting and well attended events, the celebration of our 60th anniversary, a lot of opportunities for Networking and good feedback from you throughout the year. We still have one promising event in May about Supply Chain Management and don’t forget the Golf Tournament in July, the annual quality tournament event since 1990! The registration forms are now available (see above). I really hope to see you there!

As you may know, I will be happy to serve you, starting July 1, 2010, as the ASQ Section 401 Chair. I had someone in mind for replacing me with the Newsletter and I recently received good news. I am please to announce you that our Newsletter Editor for next season will be Mister Michael Bournazian. Michael, with his energy, passion and communication skills will be a great addition to the leadership team.

If you are an ASQ 401 member and you want to help promote the awareness and value of quality, don’t hesitate to send articles or opinions you would like to see published in the Newsletter, come to our events as a participant or, why not, as a speaker and/or join our leadership team.

We now have to prepare for 2010-2011. We would really appreciate to receive our members’ expectations before the end of May. To do so, you can contact anyone on the leadership team or even come at our June meeting.

Thank you all for a wonderful season and welcome to Michael who will bring even more excitement to our Quality adventure.

A Word from your Section Chair

Photo Gordon AyotteBy Gordon Ayotte, ASQ CQE, Section Chair

At our event in April, Rodger Ritterbeck, from QMI-SAI Global, gave a great presentation to a numerous audience on the new AS9101 Assessment Tool, used for all 9100-series standards. The changes to this document will change the way aerospace audits are conducted. Suppliers must know what is in the document as it will impact the audit greatly. It is no longer a checklist, but a requirements document. It includes an audit criteria that is not in the standard. This was a great learning experience fro all.

For those considering a career as a Quality Professional not only I encourage you to join as a member but you should also consider taking courses and/or obtaining certification from ASQ in order to get recognition for your expertise and qualifications.

We are always interested in your comments and feedback how your ASQ section can serve you better so please do not hesitate to contact us.

Please come and join us for great evenings of learning’s and networking

Give me your feedback by e-mail

Had You Come to the Last Events

By Eric Stern, ASQ Senior Member, CQA, Publicity co-chair

Had you come ...  AS9101:2009 Revision D Overview – a more stringent quality system, its management and audit.

Beyond the General Assembly, one reason to come would have been to update your knowledge about the AS 9101:2009 audit requirements for aviation, space and defence organizations. For many years I have not worked in those types of organizations, but I thought that the knowledge available may be applicable in many other types of organizations, even if it is not an explicit requirement. Roger Ritterbeck's presentation confirmed my suspicions: what appears to me as exaggerated attention to a very large number of details was confirmed to come from the experience of people in the industry and designed to respond to situations of very high risk. Under those conditions the cost of “overdoing” quality measures is accepted as justifiable expense and results in significant reductions in the amount of unpleasant surprises.

Roger's presentation took 50 Powerpoint pages, too many to reproduce here the essence of the major changes in this updated document. I agree with some of the comments made by participants at the event, that the structure of the requirements can be streamlined and improved. I also think that even outside of this industry elements of the requirements list can probably be used effectively to enhance quality management systems and their audit. Those who need to follow the requirements have to take a 3-day training. The IAQG documents mentioned by Roger can be useful for most people in the quality field, who may choose to selectively adopt some of the management and audit processes.

Systems such as described by Rogers may not prevent disasters like the BP oil spill or the Toyota snafu, but would most likely reduce the risk of their repetition. On the other hand those disasters may cause the development of new approaches to quality systems in the near future. See some recent comments on that subject: http://legalplanet.wordpress.com/2010/05/05/another-lesson-from-the-bp-disaster-the-need-for-better-risk-assessment/

I believe that key components to risk reduction that still need to be effectively implemented are the selection of business and political leaders who value sustainability higher than quarterly profits and the shifting of the priorities of investors along those values. Matching employees that inherently have attitudes and motivations that best fit these job requirements can also make an important contribution.

Eric Stern, CQA, senior member, publicity co-chair, developmental coach and consultant at Expertech CMSC, expressing his own opinions.
For networking with local quality professionals explore these groups: http://tech.groups.yahoo.com/group/Quality_Montreal/http://www.linkedin.com/groups?gid=90170 

This season’s planned events

By Mitchell Daudier, Program ChairM. Daudier

Date, time, and location will be confirmed as we progress into the year.  Most events are planned for Wednesday evenings and are held at the Wyndham Montreal Aeroport Hotel.  Watch the Newsletter and our web site for further details.



July 9, 2010

2010 Sections 404 and 401 Golf Tournament 

Golf registration form (Word) 

Golf regisrtation form (PDF)

Give me your feedback by e-mail

Welcome to our new members

Zied Ben Atallah, Carol Boudreau, Maryam Darvish, Anas El Kurdi,
Jose Gingras, Syed Kashif Hassan, Yu Bing Hu and Kevin J. Patterson

Sustaining Members

ASQ Montreal Section thanks our
Sustaining Members:

Bombardier Aerospace


S. C. Johnson A Family Company

Other ASQ event / autre événement de l'ASQ

Two 1-day seminars
For the first time ever, ASQ Customer-Supplier Division (CSD) is holding its popular "roadshows" on supplier auditing and certification in Canada.
Starting in Montreal (Quality Suites Pointe-Claire) Monday, July 12, 2010 and Tuesday, July 13, 2010
Supplier Auditing (taught by Dennis R. Arter)
Supplier Certification (taught by Richard A. Gould)
For more information: Flyer (pdf)

2010-2011 Officers

By Inteaz Alli, Ph.D, ASQ CQA & CHA, Nominating Committee Chair

ASQ Montreal Section 0401 Announces 2010-2011 Officers

Montréal, Québec, April 21, 2010 — The American Society for Quality (ASQ) Montreal Section 0401 announced the following slate of officers for the 2010-11 term:

• Chair: Chantale Simard • Vice- Chair: Gordon Ayotte
• Secretary: Stephen Jones • Treasurer: 
William Wilson

The results were announced by Inteaz Alli, ASQ CQA & CHA, Nominating Committee Chair, at ASQ Montreal Section’s Annual General Assembly, held April 21, in Montréal, Québec.

ASQ News

Overview of New ISO 26000 Standard
The ISO 26000 standard, to be released later this year, will provide guidance on how to implement social responsibility. But questions remain: What will the standard contain and how can it help my organization? An article featured in an edition of the ISO Management Systems magazine provides answers to these questions and more. Visit theSRO.org to learn more.

Overview of New ISO 26000 Standard
The ISO 26000 standard, to be released later this year, will provide guidance on how to implement social responsibility. But questions remain: What will the standard contain and how can it help my organization? An article featured in an edition of the ISO Management Systems magazine provides answers to these questions and more. Visit theSRO.org to learn more.

Is SR Important? These Businesses Think So
Companies such as Abbott, Boeing, Cisco, IBM, and McDonald's have integrated social responsibility into their business practices. Read about their successes in the second issue of Pathways to Social Responsibility. The stories in this issue revolve around three of the seven core issues of the ISO 26000 standard, which is set to be released later this year.  

ASQ Montreal Section Education Program 2009-2010

By David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair

Having ASQ certification gives you an edge in the market and can significantly increase your income.

ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.

Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.

Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.

Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.

Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.

Certified Quality Auditor
Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.

Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.

Calendar and Registration Form

Questions? In house courses, etc.: David Tozer:  (514) 694-2830, mailto:davidtozer@qualitiqua.com

Executive Committee Meetings

Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for :


Consult the List of Your Executive for 2009-2010 here

Note that all dates planned are subject to change. Please call ahead to attend by contacting the Section Chair or the Section Secretary.

Note: Available on request for section members only are minutes of section executive meetings (contact the Secretary) and section operating budget information (contact the Treasurer).

ASQ Certification & Recertification

Please visit www.asqmontreal.qc.ca/Certification/Exmdates.html for exams dates.

For members interested in preparing their journals for recertification, please contact Norman Dickinson, Recertification Chair, at telephone: (514) 334-6102 or e-mail: n.dickinson@alumni.concordia.ca .


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The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.
Section web site: www.asqmontreal.qc.ca
Newsletter Editor: Chantale Simard 514 941-5695
The opinions expressed in the Newsletter are those of the authors, not those of ASQ. Articles may be reproduced if the source is stated
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