June 2010, Volume 60, Issue 6
objective: To increase awareness,
interest, and involvement in Section activities and
5 - Had You Come to the Last Event: Supply Chain
|6 - Next Season's Planned Events||12 - ASQ News|
The annual "quality" tournament event since 1990!
Date: Friday, July 9, 2010
Day and evening
Place: Base de Roc, Joliette
2870, Base de Roc
Cost: Golf $50, Supper $50
The ASQ Quebec sections, Montreal 401 and Montréal francophone 404, invite you to its yearly golf tournament on Friday, July 9, 2010. Do not wait: register yourself alone or with one or two colleagues/friends, and be paired up with other quality professionals or create your own foursome. After playing golf, join everyone on the deck for a drink in a relaxing and enjoyable environment. Continue the evening with a delicious dinner and discussions around the table, and be there for the prize ceremony!
Please note that you can come for the Tournament or only for the golf or the dinner.
3. The Editor's Corner
Bournazian, Eng., Newsletter Editor
It is with great pleasure that I take on the role of the new Newsletter editor. I will do my best to continue the excellent work that Chantale has done for the past few years.
A little bit about myself for those who don't know too much about me. I graduated from McGill University in 1993 with a Bachelors in Metallurgical Engineering and a minor degree is Materials Enegineering. After a few years of working in this field, as well as in the Machining field, I was hired in 1998 by an aerospace company in Mirabel to be their Quality Control Manager. I had had a small taste of the Quality field with one of my previous employers, so this new position gave me the chance to continue down this road. After 1 year as a Q.C. Manager, my Director decided I would be the right person to lead the company in gaining ISO9002 accreditation. So for the next 4 years, I was the Quality Assurance guy, during which time I helped the company achieve their initial ISO accreditation, followed a year later by Transport Canada accreditation.
So for the past 12 years, I have worked in the Quality Management field for various companies in the aerospace, automotive and engine manufacturing sectors. During these 12 years, I have found myself in situations where at times I am the "supplier", and at times where I am the "customer". I believe this has helped me to better understand and deal with supply chain issues. My present role as Supplier Development Leader for Rolls-Royce Canada finds me in the "customer" role, often visiting suppliers and conducting audits. I have learned that a positive, teamwork based approach to dealing with suppliers is the best way to encourage them to do their best and improve their systems and processes. In my personal life, I have realized that it's easier to catch bees with honey than with vinegar, and I try my best to take a similar approach in my professional life.
Speaking of a personal life, I try to have one! When I am not earning a living in the Quality field, I enjoy sports, reading, movies, television, live music, travelling, exercising, photography/videography and the Internet. I have a blog which I maintain and update on a regular basis, dealing mostly with my "recreational" endeavours and my opinions on life's happenings (although Quality related items do slip in now and again).
4. A Word from your Incoming Section Chair
As the upcoming section chair, I am embracing more then ever our mission statement: “To promote and enhance the quality profession by providing support to our Section membership, offering information, educational programs and events, and promoting the awareness and value of quality in the community.”
Speaking of the community, our section will still be working for your actual benefits while continuously finding ways to help regional organizations and communities realise why quality is critical and what they can do to improve. We are located in Montreal and most of our members are from this region. But, we also have a few members in other Québec regions. We share this territory with Section Montréal Francophone 404 and I look forward to strengthen the link between our two sections as well as our work towards commune goals. I want to congratulate all 2010-2011 leadership team members form both 401 and 404 Sections.
If you want to help us in any ways, please contact me or any other Leadership team members. You can easily find us at our monthly events.
5. Had You Come to the Last Event
Had you come ... Supply Chain Quality on Time
Avrum Goldman, Manager – Military Value Stream Customer Service at Pratt & Whitney Canada spoke in May about the management of the Supply Chain. What struck me was the special language he used: “value stream strategy”, “added goodness beyond regulations”, “sourcing as a core competency”, “understand where we are going”, “customers evolving to lean”.
Companies have noticed that suppliers are the biggest contributors to escapes, much higher than internal manufacturing. He mentioned some important factors: process control, first article inspection, human factors, design and definition. Some of the methods of control include “Parts Process Validation”, “delegated quality control representatives”, “process control and certification”, “corrective action boards & more”.
For process robustness it works to “take the suppliers by the hand” and teach such things as how to use gauges, tolerancing, etc. Suppliers get to be certified to different levels, function of how well they meet requirements. Over the years a culture of “quality is how we win” establishes itself. Rating of suppliers includes criteria like number of escapes, % delivery, level of lean, and capacity for improvement. It has made a difference, since the rating is taken in account in the selection of suppliers.
Pratt has reduced the number of escapes from 100000 to less than 500, on time delivery has grown over 90%. Its Achieving Competitive Excellence business process management through a rigorous permanent application has created a common language that facilitates communication, and special tools and quality system components that embrace such components as the Data Driven Quality Clinic.
Had you come, you could have asked your own questions and perhaps picked up a couple of best practices.
Eric Stern, CQA, senior member, publicity co-chair, developmental coach and consultant at Expertech CMSC, expressing his own opinions.
6. Next Season’s Planned Events
By Sukhvinder S. Jutla, 2010-11 Program Chair
Date, time, and location will be confirmed as we progress into the year. Most events are planned for the 3rd Wednesday evening of each month, and are held at the Wyndham Montreal Airport Hotel. Watch the Newsletter and our web site for further details.
Proposed 2010/2011 Program (Backup Themes)
Quality in the Healthcare system
Lessons Learned (in Quality)
New Technologies in QualityNetworking (How-to)
Glenn Hosking, Sukhvinder S. Jutla, Robin LaCasse, Martin Michaud and
ASQ Ottawa Valley Member Event June 16, 2010
Management System Software Demonstration" -
Two 1-day seminars
For the first time ever, ASQ Customer-Supplier Division (CSD) is holding its popular "roadshows" on supplier auditing and certification in Canada.
Supplier Auditing (taught by Dennis R. Arter)
Supplier Certification (taught by Richard A. Gould)
Starting in Montreal (Quality Suites Pointe-Claire) Monday, July 12, 2010 and Tuesday, July 13, 2010
For more information: Flyer (pdf)
11. For He's a Jolly Good Fellow - Again!
has been a Professor
at McGill University's Food Science Dept in the Macdonald Campus for
almost all of his working career. He has also been an ASQ
member since 1988, an active ASQ Montreal Section 0401 Leadership Team
Typically, only a handful of individuals ever get to claim the Fellow status in any prestigious organization. To now be able to claim being Fellow of two, i.e. CIFST and ASQ, indeed makes Inteaz a very unique individual, one that truly merits our respect and recognition for the efforts and value he's provided our society. The ASQ Montreal Section 0401 executive is proud to have Inteaz as part of our Leadership Team and, for many of us, as a very good friend. It's easy to imagine how Inteaz has likewise impressed his CIFST colleagues. Congratulations!
12. ASQ News
World Conference? We’ve Got You Covered!
A special thank you to this year’s bloggers: David Levy, Aimee Siegler, and Dennis Arter.
13. ASQ Montreal Section Education Program 2009-2010
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: David Tozer: (514) 694-2830, mailto:firstname.lastname@example.org
14. Executive Committee Meetings & Officers
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for :
Consult the List of Your
15. ASQ Certification & Recertification
for exams dates.
16. Unemployed Member Dues
Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.
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