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Montreal
Section 0401 |
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October
2010 (Volume
60 - Issue 8) |
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Our
objective: To increase awareness,
interest, and involvement in Section activities and |
| 10 - Other ASQ Events | ||
| 17 - Advertising Rates | ||
| 6 - Voice of the Customer | 12 - Section Education Program |
1.
Next
Event
Achieve
Success with CMMI (Capability Maturity
Model Integration) Date Wednesday, October 20, 2010 Time
6:00 PM Place Wyndham Montreal Airport Hotel (PET Airport)
12505 Cote de Liesse
Dorval, Quebec H9P 1B7
Kostya
Polinkevych
Supper
and
Parking are included.
Bring your business cards and be ready to network! For
registrations or information please contact: Mitchell
Daudier at (450) 647-7830 or
e-mail
at Mitchell.Daudier@pwc.ca
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2.
Ad
/
Publicité
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Kostya Polinkevych began his career as a researcher at the Institute of Cybernetics of Academy of Sciences of Ukraine. He worked on multiple scientific and technical projects: the creation of algorithm generation systems for the control of moving objects; tools of mathematical modeling for systems of medical and biological nature; the creation of principles and the structure of functional systems in industry and warehousing. Based on the results of his research, he earned his Ph.D. in Applied Mathematics in 1990. He continued his career at the Institute of Legislation for the Parliament of Ukraine. He worked on creation and improvements of the processes of development and implementation of informational systems for legislation and jurisprudence. In North America, Mr. Polinkevych worked as a Software Quality Engineer and Consultant in Computer Systems Development in areas of finance, pharmaceuticals, aviation, and commerce. Lately, he focuses on creation and improvement of Quality Systems and software development processes. He also continues his scientific research on mathematical modeling, complex systems development and optimization. |
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3.
The
Editor's Corner
September brings a change of season which most people don't look forward to: summer to fall. Workwise, for the past 4 years, the coming of fall for me means that it's time for the annual Supplier Quality tradition we call "Supplier Risk Assessment". It is a way of looking back at suppliers' performances during the past 12 months, and deciding how to best assess them in the upcoming year, with regards to QMS requirements. Do I look forward to it you may ask (like the summer coming out of spring)? It can sometimes feel like a necessary evil given the extra workload it gives me for about 3 months. But it ultimately provides a solid way of analysing both quantitatively and qualitatively a supplier's performance. Quantitative measures include: quality score, previous audit performance, percentage of spend, quantity of part numbers supplied, 3rd party certification, delegations, complexity level of parts manufactured, etc. These criteria are scored and totalled out of 100, and the higher the score, the higher the risk level. The higher the risk, the greater the need to conduct an onsite assessment. Qualitative measures include: major quality investigations, sole source, amount of future business, etc. These are qualitative in the sense that people who work directly with a supplier will provide this information in a strategy session environment. For example: a supplier may quantitatively score low in terms of risk, but based on increased sourcing of work into the supplier for the upcoming year, we may decide to assess nonetheless. In the end, a generated list of the "high risk" suppliers is populated into an Audit Plan. And with the plan brings a new year (4 seasons) of traveling to visit suppliers, and assuring that they are meetng customer requirements and specifications. The ultimate goals are to assure that the supplier's quality system can provide conforming product and/or service, identify areas of weakness and improvement, and work with the supplier to improve. Assure quality and continuously improve. Sounds about right. |
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4.
A Word
from
your Section Chair
As you know, we are trying every year to promote the awareness and value of quality in the community. This year, we are especially focussing on Montreal universities and their students interested in Quality. We want to help them get involved in our ASQ Montreal Section because we think it is a great way to help a person build personal competencies, to learn, to explore and to understand the relationship between work and society. One free student membership to ASQ Montreal Section 401 will be given to a lucky student in each participating Montreal university. For more information, please contact Raymond Dyer, VOC chair at voc@asqmontreal.qc.ca. And for those of you who are actual workers, if you can do something to help future workers, it could be only positive for our society and economy. Help can be to give a internship, having students conduct a class project in your organisation, mentoring, etc. Thank you for your involvement! |
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5.
Had
You Come
to the
Last Event
By
Eric
Stern, ASQ Senior
Member, CQA,
Publicity co-chair Had you come ... Why Lean
Accounting?
On
September
15, Brian Maskell presented “Why Lean Accounting?”,
but he didn’t come to our meeting. A webinar format
took care
of his presentation to the participants at our normal hotel event.
Despite the apprehension of some, the presentation went
smoothly and in
fact, participants commented on a better absorption of the material
presented, free of the non-verbal signals that they normally expect to
decode in the traditional format. The most amazing feeling developed
and manifested after the presentation, when participants remained
seated and started a conversation amongst themselves. I guess
the lack of opportunity for
direct after-action review with the presenter allowed them to dwell on
the content and the format of the presentation in a way never
experienced before, sparking a very special kind of interaction. They
all agreed that presentation of webinars in rooms full of participants
has some advantages and it may be worth repeating. The
question was
also raised whether the event could be carried over the internet to
those who cannot be physically present; something worth pondering
(those who may want to emulate this can try it on www.gotomeeting.com).
Brian mentioned 5 principles of lean thinking: customer value, value streams, flow and pull of material, information and cash, empowered people and pursuit of perfection. Lean accounting relies on: -Lean Performance Measurements -Empowering people, controlling the process, and driving improvement. -Value Stream Costing -Simple, summary direct costing. -Financial reports people can understand. -Decision-Making -Using Value stream costing. -Providing real numbers. -Simple Systems -Eliminate transactions. -Target Costing -Driving lean from customer value. Complex transaction based systems are replaced with customer focused target costing. Those interested in more details can look up some of the books Brian Maskell has published, starting at his web site: www.maskell.com. Eric Stern, CQA, senior member, publicity co-chair, developmental coach and consultant at Expertech CMSC, expressing his own opinions. ericst@iseffective.com For
networking with local
quality professionals explore these groups: http://tech.groups.yahoo.com/group/Quality_Montreal/ http://www.linkedin.com/groups?gid=90170
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6. Electronic Groups for
Feedback and Networking
We've had our LinkedIn group called
“ASQ Montreal Quality Networking Group” for a year
and a half now. We currently have 90 members.
Joining this group is but
one of the ways you can network with local fellow Quality practitioners
and also provide us feedback. To join the group,
you’ll need
a LinkedIn account (see http://www.linkedin.com
for more information) and then you’ll need to go to http://www.linkedin.com/e/gis/90170/0FE5E069F508.
We're still looking
forward to making this group an effective additional catalyst for
networking amongst Quality professionals and interested individuals
within our community.
Also for your information, another forum for such networking (managed by Eric Stern for quite some time now) is his “Quality_Montreal” Yahoo group (see http://tech.groups.yahoo.com/group/Quality_Montreal). This is another area where Montreal quality professionals can try, and occasionally succeed in, finding others with similar interests or with answers to their questions. Be it from one of
our networking groups or via our contact website (http://www.asqmontreal.qc.ca/executive/contacts.html),
we encourage you to participate and influence our Quality community and
your ASQ section by sending us your feedback, suggestions, comments,
etc. Thanks!
7.
2010-11 Planned Events
Date,
time,
and location
will be confirmed as we pogress into the year. Most events
are planned for Wednesday evenings and are held at the Wyndham
Montreal Aeroport Hotel. Watch
the Newsletter and our web site for further details. Date Event Networking
(How-to) Risk
Management/Business Continuity Supply
Chain
Management Annual
Golf
Tournament |
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8.
Welcome
to our New Members
Doriana Dimitrova |
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9.
Sustaining
Members
ASQ Montreal Section thanks our Sustaining Members: |
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10. Other
ASQ
Events
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11. ASQ NewsWeigh
In: How Quality and Customer Satisfaction Factor in Outsourcing |
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12.
ASQ
Montreal Section Education Program 2010-2011
By
David
Tozer,
Ph.D., ASQ CQE and SSBB, Education & Audit Chair Having ASQ certification gives you an edge in the market and can significantly increase your income. ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt. Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality. Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma. Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics. Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified
Quality Auditor Topics
include: quality concepts,
team
formation and group dynamics, management responsibility, audit
objectives, audit preparation, audit conduct, audit reporting,
sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling. Calendar and Registration Form Questions? In house courses, etc.: David Tozer: (514) 694-2830, mailto:davidtozer@qualitiqua.com
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13.
Executive
Committee Meetings & Officers
Section Executive
Committee
(Leadership Team) Meetings are held at different locations, starting at
6 PM. The next regular meeting is tentatively scheduled for : November 3, 2010 January
5, 2011 - February 2, 2011 - March 2, 2011 - April 6, 2011 - May 4, 2011 Consult the List of Your Executive
for
2010-2011 here |
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14.
ASQ
Certification & Recertification
Please
visit www.asqmontreal.qc.ca/Certification/Exmdates.html
for exams dates. 15.
Unemployed Member Dues
Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.
Eligibility Criteria
Benefits
NOTE: The following links require that you be logged into your account before you try to activate them. Download the 2010/2011 Unemployment Program Application (July 2010–June 2011 Membership Groups) (PDF, 78 KB) |
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16.
Feedback
Please
send us your comments about the ASQ Montreal Section 0401 E-Newsletter
(topics, layout, length, etc.). Do you want to
contribute an
article (English or French) or a good idea ? |
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Pass
it on
We invite you to forward this Newsletter to friends and colleagues who may be interested. |
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The
ASQ
Montreal
Section 0401 Newsletter is prepared by and published for its members. How to
Opt Out. This
e-mail
is being sent in the course of normal Montreal Section
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By
Sukhvinder S. Jutla,
2010-11 Program
Chair