November 2012 (Volume 62 - Issue 9)
objective: To increase awareness,
interest, and involvement in Section activities and
|11 - Other ASQ Events||
|7 - Our Mission Statement||14 - Executive Committee Meetings & Officers|
join us on November 21st to hear our guest speaker present
Bill Wilson has been a Quality Manager since 1992 in several different industries. Within those industries he has experience with manufacturing processes such as: surface finishing, printed circuit boards, welding, machining, qualification testing of ship control systems, qualification of fire suppression systems. All these manufacturing processes and qualification activities are defined and controlled by specifications for the quality and technical aspects. This experience helped prepared him for the world of NADCAP.
Cost: ASQ Members ($40), Non-Members ($50)
Supper and Parking are included.
your business cards and be ready to
By Michael Bournazian, Eng., Newsletter Editor
This month’s presentation on NADCAP (National Aerospace and Defense Contractors Accreditation Program) by Mr. Bill Wilson should prove to be very informative and interesting, especially to those who may be unfamiliar with it.
Thinking back on my own work experience, my first exposure to NADCAP was also my first exposure to what eventually became my glorious career in Quality Management.
At the time (late 90’s to be somewhat exact), I was still making a valiant effort to be a Metallurgical Engineer. The company who hired me on contract was a heat treatment facility in the Montreal area, and part of my mandate was to work with the Quality Manager and get the company through their NADCAP heat treatment audit and obtain accreditation. This was on top of other “normal” metallurgical tasks that were assigned to me.
Although my full-on Quality working life began a year later with an aerospace company in Mirabel, Quebec, the 4 months that I spent with this heat treatment company were an amazing first glance into the world of auditing, training and procedure/instruction writing. Although future employment would see these skills being used on grander scales, my initial feelings about doing this kind of work were very positive: I highly doubt I would have accepted the job with the aerospace company had it not been.
So a belated THANK YOU to the NADCAP organization for getting my Quality career up and running.
November is Quality Month, a time to look at our journey in quality, whether you are at the start or close to the end of your career. Take some time to plan a new course or share an experience with someone. Your ASQ section is always looking for sources to share experiences and for information to share with our members. Help this to be a memorable Quality Month for yourself or someone else. Have a good month and as always would be happy to hear from you.
By Raymond E. Dyer, ASQ Senior Member CMQ/OE & CQA, Voice of the Customer Chair
Had you come . . . to the ASQ Mentoring Event
On October 18th, several experienced ASQ members met with students from HEC Montreal and Concordia University. The event was organized by the ASQ Montreal Universities Student Branch and was appreciated by both "mentors" and "mentees". However, some clarifications may be in order.
The definition of Mentoring is not always well understood or even agreed to. Wikipedia suggests that mentorship is a personal developmental relationship in which a more experienced or knowledgeable person helps to guide a less experienced or knowledgeable person. It goes further to state that true mentoring is more than just answering occasional questions or providing ad hoc help; it is about an ongoing relationship of learning, dialog, and challenge (ref. http://en.wikipedia.org/wiki/Mentorship).
So, from the standpoint of several experts, this event was not a complete mentoring exercise per se. It was more like "Speed mentoring" insofar as the "more experienced or knowledgeable persons" and the "less experienced or knowledgeable persons" were there but the "ongoing relationship of learning, dialog, and challenge" element remains to be seen. The formula involved four tables where mentors and mentees were split roughly evenly. Topics were open for discussion meaning each table could quite likely have a different venue. Then, after a certain amount of time, students moved onto the next table while mentors stayed where they were (we are older after all). These sessions were preambled with a few presentations including Dr. David Tozer (ASQ Montreal Section 0401 Education Chair) talking about ASQ certifications and Yatin Khurana (past ASQ Montreal Universities Student Branch Co-chair) sharing some of his Quality learnings.
While some basic principles of mentoring were there, it was more like an excellent, well structured, networking event. Many of the experienced ASQ members claimed to have enjoyed and learned something themselves. Yes, there were discussions on what ASQ certification options were best to pursue, how to get Quality related jobs in certain areas, what it's like to work in Quality, etc. As a matter of fact, three of the students I met have since connected with me via LinkedIn, one sent me her CV, and one was advised to join the "PMI-Montreal" LinkedIn group to see more local project management opportunities.
So, will all this flurry of activity following the event really count as "ongoing relationship of learning, dialog, and challenge"? Not likely. However, having these experienced Quality professionals and these educated Quality students share experiences and knowledge was a great opportunity to network and build the foundations for what might eventually become more sustained mentoring in the future. Time will tell. As far as I'm concerned, and from the feedback we received, it's an exercise worth repeating.
NOTE: Eric Stern who normally writes this section opted out this time around, given his direct participation in the Mentoring event.
Eric Stern, CQA, senior member, publicity co-chair, developmental coach and consultant at Expertech CMSC, expressing his own opinions.
For networking with local quality professionals explore these groups: http://tech.groups.yahoo.com/group/Quality_Montreal/ http://www.linkedin.com/groups?gid=90170
By Raymond E. Dyer, ASQ Senior Member CMQ/OE & CQA, Voice of the Customer Chair
By Raymond E. Dyer, ASQ Senior Member CMQ/OE & CQA, Voice of the Customer Chair
Our LinkedIn group is now called "ASQ Montreal Quality Network - Réseau Qualité ASQ Montréal"
In order to better reflect the bilingual nature of our Montreal Quality community, we've changed our LinkedIn group's name from "ASQ Montreal Quality Networking Group" to "ASQ Montreal Quality Network - Réseau Qualité ASQ Montréal". The group was always intended to be shared by both Montreal based sections and have bilingual input as well. Well known ASQ Montréal francophone Section 0404 members have been commenting in the group for quite some time now, e.g. Marcel Charbonneau, Rosaire Ratelle, and more recently Denis Pronovost. Now we have a truly bilingual group identity which is now also managed by both sections. We trust this will encourage further networking amongst our local network of Quality professionals.
To join the group, you’ll need a LinkedIn account (see https://www.linkedin.com for more information) and then you’ll need to go to http://www.linkedin.com/e/gis/90170/0FE5E069F508. Please follow the following ground rules when using this group:
•Keep discussions pertinent to the Quality field and respectful.
•Publicity of Quality related events can be posted under "Discussions", but those not related to Quality are to be posted under "Promotions".
•Publicity, be it Quality related or not, is to be posted under "Promotions".
•Job postings or those seeking a job and wishing to post their services are to do so under "Jobs".
ASQ section administrators of the group reserve the right to:
•Remove content deemed inappropriate.
•Remove and even block members from access to the group if clearly deemed disruptive; especially if involved with continuous SPAM or disrespectful comments.
•Remove content deemed no longer of ongoing interest, e.g. passed events or very old discussions with no further updates.
•Move discussions to the "Promotions" or "Jobs" sections if this is where they should have been posted in the first place.
We're looking forward to making this group an effective catalyst for networking amongst Quality professionals and interested individuals within our community. If you have any questions or comments regarding this group, please contact me. Thank you for your involvement!
Our Leadership Team has been wondering how well we're perceived as living up to our Mission Statement and if it still captures everything it should. Several of us think it's pretty good, others think it needs a stronger statement but are still struggling to suggest what should change. Below is our current ASQ Montreal Section 0401 Mission Statement:
To promote and enhance the quality profession by providing support to our Section membership, offering information, educational programs and events, and promoting the awareness and value of quality in the community.
So what do you think? As members of the section, is this what you feel we should strive to accomplish? If so, how well do you think we're doing and what could we do better? If not quite right, what would you change? We're looking forward to your feedback. Thank you for your involvement!
By Sukhvinder S. Jutla, 2012-13 Program Chair
Date, time, and location will be confirmed as we progress into the year. Most events are planned for Wednesday evenings and are held at the Sheraton Montreal Airport Hotel. Watch the Newsletter and our web site for further details.
To register for any event of for more information on events please contact: Sukhvinder Jutla at (450) 647-8092 or e-mail at Sukhvinder.Jutla@pwc.ca.
Peter J. Connolly
Venkata Subramanian Narasimhan
Navdeep S. Shergill
ASQ Montreal Section thanks our Sustaining (Site) Members:
ASQ Montreal Universities Student Chapter (Thursday, November 22, 2012)
Date: Thursday, November 22, 2012, 16h00-17h00
Title: "Supplier Quality Management - One Approach To It"
Speaker: Mr. Raymond E. Dyer (Corporate Quality Manager of IEC Holden Inc., ASQ Montreal Section 0401 Voice of the Customer & Historian / "Voix du client" pour l' ASQ Montréal francophone Section 0404
What if you're assigned to manage the Quality of your suppliers? How do you go about it? How do you find suppliers? How do you pick good ones? Once you've picked them, how do you ensure they keep providing you the products &/or services you need?
Organizations have been dealing with suppliers for many years now so the science has been around for quite some time. However, in order to reduce costs and increase productivity, the supply chain has expanded and grown much more complex and also quite a bit riskier. Several factors come into play: economic, environmental, cultural, language, time zones, distance, etc. Another phenomenon is the outsourcing of what you used to do, in part or sometimes completely often involving the sharing of intellectual property and introducing even more risk elements to consider. There are quite a few mechanisms available but does one really need to use them all? Does one size/approach fit all?
What are the basic tools of the trade that one should consider and how far do you go in implementing these various mechanisms?
Raymond Dyer will deliver a simplified version of Supplier Quality Management; some basic tools and guidelines as to if they should be used and, if so, when to use them.
Biography: Raymond E. Dyer has over 30 years of experience in complex industries including explosives, chemicals, telecommunications, some aerospace, and now contract manufacturing of electric motors. He has held positions in product development and management, purchasing and quality management and has frequently been called on to conduct various training sessions and work with cross functional groups within his organizations. Ray has also taught Quality courses at HEC Montréal. He has been a member of the ASQ since 1993, an ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) since 1996, an ASQ Certified Quality Auditor (CQA) since 1997, and a senior member since 2001. He has held several positions on the Executive Committee (Leadership Team) of the ASQ Montreal Section 0401 and is now also involved with ASQ Montréal francophone Section 0404. Ray has a B.Sc. in Biochemistry, an MBA in Strategic Management, and a Post MBA Graduate Certificate in Management .
Location: Room number 3.309 EV Building (EV 3.309), 1515, Ste. Catherine West, H3G 2W1, Concordia University.
Registration: The event is free of cost; however, please confirm your participation in the event by sending an email to Dr. Anjali Awasthi at email@example.com.
ASQ Montreal Francophone Section 404 (Wednesday, November 21, 2012)ASQ Section 404 here in Montreal are orginizing a site visit to Filterfab in Trois-Rivieres, Quebec. This will take place in the month of November 2012. Click HERE for more information, and to sign-up for the visit, send an e-mail HERE.
ASQ Denver Section 1300 (February 6-9, 2013)The ASQ Denver, Colorado section will be holding the Rocky Mountain Quality Conference, at the Arvada Center for the Performing Arts in Denver, Colorado, from February 6-9, 2013. Information about this conference can be found on the section's website!
The 10 Commandments of Quality
Is the Biggest
Challenge Facing Quality Today?
the Gift of an ASQ Membership
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: David Tozer: (514) 694-2830, firstname.lastname@example.org
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for :
December 5, 2012
Consult the List of Your Executive
. . . ADVANCE TO SENIOR MEMBER
Why not demonstrate your professional growth and accomplishments in the quality profession by becoming an ASQ Senior Member. You will receive recognition from ASQ, additional benefits, and the opportunity of being nominated to the grade of Fellow Member, if you qualify. Go onto your profile at www.asq.org to complete the application on-line. You can also download the application from www.asq.org. Or you may phone 1-800-248-1946 and request that an application be mailed to you. Apply today either by phone or on-line and get the recognition and benefits you deserve.
Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.
NOTE: The following links require that you be logged into your account before you try to activate them.
Download the 2011/2012 Unemployment
Application (July 2012–June 2013 Membership Groups) (DOC, 101 KB)
Please send us your comments about the ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.). Do you want to contribute an article (English or French) or a good idea? Contact us by e-mail.
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