Section 0401

January 2013 (Volume 63 - Issue 1)

Our objective: To increase awareness, interest, and involvement in Section activities and
quality-related subjects.  Visit our web site at

1 - Next Event

7 - 2012-13 Planned Events

13 - Executive Committee Meetings & Officers 

2 - Ad / Publicité

8 - Welcome to our New Members

14 - Upgrade to Senior Member 

3 - The Editor's Corner

9 - Sustaining Members

15 - Unemployed Member Dues

4 - A Word from Your Section Chair

10 - Other ASQ Events 16- Feedback/Advertising Rates

5 - Had You Come to the Last Event

11 - ASQ News

6 - Voice Of The Customer

12 -  Section Education Program

1. Next Event


    Wednesday, January 30, 2013


    6:00 PM


Sheraton Montreal Airport Hotel

     555 McMillan Avenue
Dorval, Quebec
H9P 1B7

PPAP (Production Part Approval Process)

Nicole Talbot, Eng., M. Eng., CSSBB


Technical Services Nicole Talbot Inc.


Please join us on January 30th to hear our guest speaker present the topic of PPAP (Production Part Approval Process).

2. Ad / Publicité

PPAP is a structured process for approval of parts used in the automotive industry but also in other manufacturing sectors.

As defined by AIAG (Automotive Industry Action Group), the production part approval process (PPAP) defines the requirements for production part approval, including production and bulk materials. The purpose of PPAP is to determine if all customer engineering design record and specification requirements are properly understood by the organization, and that the process has the potential to produce product that can consistently meet these requirements during an actual production run at the quoted production rate.

The concepts to be presented are as follows:
1. Definition of PPAP
2. Goals and Benefits of PPAP in different sectors
3. Scope of PPAP (4 cases)
4. How to prepare a PPAP package (18 requirements)
5. Levels of submission (5 levels)
6. Forms, document (PPAP - 4th edition), other references

Nicole Talbot is an Industrial Engineer and a member of the Order of Engineers of Quebec. She holds a Black Belt certification from American Society for Quality (CSSBB), a training aircraft certification from Transport Canada and a Masters in Engineering Management. She has nearly 20 years of experience in various manufacturing environments (automotive, aerospace, civil and military). In addition, she has experience in project management, continuous improvement (Toyota System - TPS and Lean tools) as well as quality (problem solving, internal audits, supplier audits and special processes, NADCAP).

Cost: ASQ Members ($40), Non-Members ($50)

Supper and Parking are included.

Bring your business cards and be ready to network.

To register for any event or for more information on events please contact:
Mr. Sukhvinder Jutla
Tel: (450) 647-8092


3. The Editor's Corner

By Michael Bournazian, Eng., Newsletter Editor

Firstly, a Happy New Year 2013 to all ASQ members from Section 401 and beyond. May it be a quality year for all, and a lucky one (despite the number!).

A few words on some upcoming events:

1) Our January event will be on the Production Part Approval Process (or PPAP). We have been talking about getting a speaker on this for some time and it’s finally going to happen. What was once solely an automotive tool is now being adopted by a wider range of industries. As someone who has worked with the process both within and outside the automotive industry, I can attest that it does have its benefits, providing a more well-rounded approach to not just quality compliance, but as well to rate and delivery compliance. Not to be missed, see the "Next Event" section above for speaker and topic information.

2) As well, looking forward to April 24th, 2013: our speaker for our evening on AS9100 will be Mr. Aaron Troschinetz, Aerospace Operations & Technical Manager with SAI Global. His presentation will focus on “risk management as it applies to the aerospace supply chain”. Mr. Troschinetz will be in Montreal for the Aeromart 2013 conference, and has agreed to be our guest speaker for the evening. You guessed it . . . not to be missed.

Hope to see you all there.

4. A Word from your Section Chair

By Bill Wilson, Section Chair

Happy New Year to everyone.

New Years gives a sense of a new beginning, a time to look ahead but also what happened in the year past. We look forward to setting new objectives once we have evaluated the past. We look forward for the best in our lives and also in the systems we create and support. We look forward to being part of your support, helping you to achieve those new objectives.

Give me your feedback by e-mail

5. Had You Come to the Last Event

By Eric Stern, ASQ Senior Member, CQA, Publicity co-chair

Had you come . . . to the NADCAP Event

Bill Wilson presented NADCAP. A few years ago, I had been verifying quality at a supplier of a large aeronautics company that at the same time was audited for NADCAP. Even though it was not direct, I had a tangential involvement. At his ASQ presentation I had a chance to get a more profound exposure to the requirements of the audits and the practical experience of Bill Wilson.

Had you come, you may also have learned some of the key aspects of NADCAP. From the Performance Review Institute (PRI) website, you could see that “NADCAP is an industry-managed, consensus approach to OEM oversight of special process and product suppliers . . . an integral part of the supplier management system of most of the world’s aerospace manufacturers.”

Some key components of the thorough presentation that I have retained follow here. The NADCAP system uses a web based eAuditNet system for special processes. The checklists are constantly reviewed and the suppliers receive a constant flow of e-mails. Auditors check both basic quality aspects and special processes. I followed up the presentation and gained access to the rich documentation available on the web site, even if I will not likely be audited to the system.

Bill Wilson presented his personal experiences that others could learn from. I have learned that the audit checklists keep changing all the time. There is a constant flood of e-mails around them. The auditors often audit AS systems. Delivery is an important aspect not to be forgotten. It is important to know the process; often good books are available, such as the guide of pyrometry of heat treating. He recommends to interpret all recommendations and suggestions as meaning SHALL. The mandatory self-audit can be informal but the maximum number of CARs allowed in it is seven. Be prepared to face a new auditor every time. Audits are performed yearly, the interval being extended to 24 months if the performance is satisfactory. The extent of a heat treatment audit was three and a half days.

It is important that verifying testing laboratories be NADCAP registered. Senior management must physically participate during audits. 21 days are allowed for major actions; if a second round is required the response is due in 7 calendar days; for a third round 3 days. Responses have to be systematic, cover checks and balances, be confirmed by a second person and supported by evidence. Customer exemptions need to be documented. Evidence of formal training is not required but the responsible person must know the process.

Auditors select on-the-spot processes that they witness from A to Z. The outcomes of previous audits are checked. Responses need to include 5 whys and 8D. The web forms ask for containment, preventive and corrective actions.

For practical reasons, Bill recommended to cut and paste text from a well prepared document into the web form. Referenced documents need to be scanned. The feedback is reviewed by a Project Engineer and a Supervisory Manager. If needed, one can call the Engineer.

Bill mentioned the cost and preparation time as drawbacks, as well as the loss of the direct contact with the client who may still have special requirements.

Eric Stern, CQA, senior member, publicity co-chair, developmental coach and consultant at Expertech CMSC, 
expressing his own opinions.
For networking with local quality professionals explore these groups:

6. Voice of the Customer

By Raymond E. Dyer, ASQ Senior Member CMQ/OE & CQA, Voice of the Customer Chair

Our Leadership Team has been wondering how well we're perceived as living up to our Mission Statement and if it still captures everything it should. Several of us think it's pretty good, others think it needs a stronger statement but are still struggling to suggest what should change. Below is our current ASQ Montreal Section 0401 Mission Statement:

To promote and enhance the quality profession by providing support to our Section membership, offering information, educational programs and events, and promoting the awareness and value of quality in the community.

So what do you think? As members of the section, is this what you feel we should strive to accomplish? If so, how well do you think we're doing and what could we do better? If not quite right, what would you change? We're looking forward to your feedback. Thank you for your involvement!

7. 2012-13 Planned Events

By Sukhvinder S. Jutla, 2012-13 Program Chair

Date, time, and location will be confirmed as we progress into the year.  Most events are planned for Wednesday evenings and are held at the Sheraton Montreal Airport Hotel.   Watch the Newsletter and our web site for further details.



February 20, 2013 Supplier Follow-Up
March 20, 2013 Quality in Healthcare (Initiatives & Successes)
April 24, 2013 Annual General Assembly plus our feature presentation.
AS9100C: Risk Management as it applies to the Aerospace Supply Chain
May 15,  2013 Human Factors
July 2013 **Golf Tournament**
September 18, 2013 TBD
October 16, 2013 TBD
November 20, 2013 TBD
January 2014

To register for any event of for more information on events please contact: Sukhvinder Jutla at (450) 647-8092 or e-mail at

8. Welcome to our New Members

Lilian Castera
Gang Hu
Benoit Lefebvre
Mengxi Li
Laurean C. Matei
Sabio Palmarella

Marie-France Brabant
Patrice Davan
Mounia Elqortobi
Diedra Hoffman
Paul Teh Kuma
Frederic Marchand
Azadeh Mobtaker
Ogochukwu Alexandria Onyedika
Prasant Kumar Prusty
Tony Scicchitano
Edith Tippler

9. Sustaining Members

ASQ Montreal Section thanks our Sustaining (Site) Members:

SC Johnson Home Storage

QMI - SAI Global

10. Other ASQ Events

ASQ Vermont Section 112 (Thursday, January 31, 2013)

The Professionals Collaborative (TPC) is sponsoring its 6th annual, fun-filled networking event. Create, build, and renew your professional network. What can you gain in 2013? Meet other professionals from these Vermont groups: ASTD, ASQ, PMI, APICS, IMA, and ISM.  Click HERE for more information and to register.

ASQ Ottawa Valley Section 407 (Thursday, January 24, 2013)

ASQ Section 407 in Ottawa will be having a Meet & Greet style get-together in January!  It will take place at the Mill Street Brew Pub, and is open to all present and future members.  Networking and even tours of the brew house.  Click HERE for more information, and to register click HERE.

ASQ Denver Section 1300 (February 6-9, 2013)

The ASQ Denver, Colorado section will be holding the Rocky Mountain Quality Conference, at the Arvada Center for the Performing Arts in Denver, Colorado, from February 6-9, 2013.  Information about this conference can be found on the section's website!

11. ASQ News

Meet the New ASQ Fellows
In November, the ASQ board of directors awarded Fellow status to 25 ASQ members for achieving distinction and preeminence in the technology, theory, education, application, or management of quality control.
See the new ASQ Fellow members . . . .

How Do You Define Quality?
ASQ’s 2013 Lean and Six Sigma Conference will teach you how lean and Six Sigma tools can help your organization achieve results and extend achievements. The conference will be held March 4 – 5 in Phoenix, Arizona, and offers more than 50 sessions, hands-on workshops, keynote speakers, and networking opportunities. Early-bird rates end on January 18.
Read A View from the Q . . .

World Conference Registration Now Open
ASQ’s World Conference on Quality and Improvement provides more than 100 sessions to help you improve efficiency or implement quality tools in your organization, plus it offers you the chance to network with more than 2,000 quality professionals. Register now for the 2013 World Conference on Quality and Improvement, May 6-8, in Indianapolis, Indiana.
Learn more about the 2013 World Conference . . .

Early-bird Rates End Soon for Lean and Six Sigma Conference
ASQ’s 2013 Lean and Six Sigma Conference will teach you how lean and Six Sigma tools can help your organization achieve results and extend achievements. The conference will be held March 4 – 5 in Phoenix, AZ, and offers more than 50 sessions, hands-on workshops, keynote speakers, and networking opportunities. Early-bird rates end on January 18.
Register for the ASQ Lean and Six Sigma Conference . . .

12. ASQ Montreal Section Education Program 2012-2013

By David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair

Having ASQ certification gives you an edge in the market and can significantly increase your income.

ASQ Certification often leads to higher paying employment.  The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in.  People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.

Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.

Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.

Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.

Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.

Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.

Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.

Calendar and Registration Form

Questions? In house courses, etc.: David Tozer:  (514) 694-2830,

13. Executive Committee Meetings & Officers

Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for :

February 6, 2013

Consult the List of Your Executive for 2012-13 here

Note that all dates planned are subject to change.  Please call ahead to attend by contacting the Section Chair or the Section Secretary.

Note: Available on request for section members only are minutes of section executive meetings (contact the Secretary) and section operating budget information (contact the Treasurer).

14. Upgrade Your Membership to Senior Member


Why not demonstrate your professional growth and accomplishments in the quality profession by becoming an ASQ Senior Member. You will receive recognition from ASQ, additional benefits, and the opportunity of being nominated to the grade of Fellow Member, if you qualify. Go onto your profile at to complete the application on-line. You can also download the application from Or you may phone 1-800-248-1946 and request that an application be mailed to you. Apply today either by phone or on-line and get the recognition and benefits you deserve.

15. Unemployed Member Dues

Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.

Consecutive Years of Membership Dues Discount
1-4 50%
5 or more 100%

Eligibility Criteria

  • You must be a Full, Senior, or Fellow member.
  • Any years as a Forum, Associate, or enrolled student do not qualify.
  • You may submit this application only after being unemployed for at least 90 days.
  • You must be actively seeking employment.
  • Retired or self-employed members are not eligible. ASQ offers a similar benefit for retired members.


  • Your basic membership dues for the current membership year will be paid or partially paid by ASQ. Basic membership dues exclude
    additional Forums and Divisions, journals, and additional Sections (Seniors and Fellows—you keep your extra benefit of choice).
  • You may participate in the program for no more than two years in your membership lifetime. You must complete an application for the second
    year of participation.
  • After renewing your membership, please visit Careers in Quality to search for jobs, apply for positions online, and post your resume for employers to view.

NOTE: The following links require that you be logged into your account before you try to activate them.

Download the 2011/2012 Unemployment Program Application (July 2012–June 2013 Membership Groups) (DOC, 101 KB)

NOTE: The information related to this benefit was correct at the time this Newsletter was issued.  But as the ASQ has the right to revise its benefits, please contact the ASQ for the latest information on this benefit.  It may be revised or discontinued at any time.

16. Feedback

Please send us your comments about the ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.).  Do you want to contribute an article (English or French) or a good idea?  Contact us by e-mail.

Advertising Rates 


 ASQ Member



First Ad



Regular size



Small size



10% discount  for 2 to 7 issues
25% discount for 8 issues (full year) 

Contact Michael Bournazian for more information

Pass it on

We invite you to forward this Newsletter to friends and colleagues who may be interested.

The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.
Section web site:
Newsletter Editor: Michael Bournazian, Eng.
The opinions expressed in the Newsletter are those of the authors, not those of ASQ. Articles may be reproduced if the source is stated
If you are an ASQ Montreal Section member and wish to receive this Newsletter by e-mail, please go to and revise your profile to add mailings from your section.

How to Opt Out.

This e-mail is being sent in the course of normal Montreal Section  business to the e-mail address of record. We are not responsible for forwarded e-mails. If you no longer wish to receive e-mail communications from the Montreal Section (your section) of ASQ, please visit your ASQ account to unsubscribe or reply to this message, indicating Opt Out in the e-mail body and in the title.

Keep in mind that by doing this you will no longer receive ANY correspondence from your section. If you are concerned about too many emails, ASQ has suggested limitations about how many e-mails may be sent to the section members each month. This does not extend to career notifications.