October 2014 (Volume 64 - Issue 8)
objective: To increase awareness,
interest, and involvement in Section activities and
|10 - Other ASQ Events||16 - Feedback/Advertising Rates|
Wednesday, October 15, 2014
555 McMillan Avenue
(MAP - DIRECTIONS)
ASQ Montreal Section 401 General Assembly
(18h00 to 18h30)
1) Call to Order
2) Adoption of Agenda
3) Adoption of Previous Minutes
4) Chair Report
5) Treasurer's Report
6) Program Chair Report
7) Membership Chair Report
8) Election of Officers
The General Assembly will be followed by dinner (18h30 -19h15) and then this month's presentation:
Improving Processes with Attribute Control Charts
Dr. David Tozer
ASQ CQE and SSBB
Education & Audit Chair
Please join us on Wednesday, October 15th to hear our guest speaker present the topic of Improving Processes with Attribute Control Charts.
Many processes produce attribute data; the data values are yes or no or other two valued data. For example, one could count the number of incorrect data entries in a computer system for paper based data being transcribed or scanned into the computer. These data on error rates can then be used to make an attribute chart. The process can be modified and the control chart used to see if the changes improved the process, that is reduced the error rate.
People attending the meeting will learn how to apply attribute charts to everyday opportunities for improvement.
David Tozer earned a Ph. D. in physics at the University of Waterloo. He then worked in the quality field for many years in the pharmaceutical, defence, aerospace, medical, manufacturing, and software industries. In industry, Dr. Tozer successfully led teams of people to improve their organizations using the Six Sigma methodology. He is an ASQ Certified Quality Engineer and Certified Six Sigma Black Belt and teaches quality courses for the ASQ. Dr. Tozer trained over five hundred people in various topics in the quality field.
ASQ Members ($40)
For STUDENT MEMBERS ONLY ($30)
NOTE: For students wanting to get to the Sheraton Hotel, you can easily take the STM Express City Bus 747 which will drop you off at the Pierre Elliott Trudeau airport. After which, you may take the Sheraton's free shuttle to get to the hotel. Click HERE for more details.
After the meeting, an ASQ member will often be available to drop off a student at a nearby bus or metro station.
your business cards and be ready to
To register for any event or for more information on events please contact:
Mr. Sukhvinder Jutla
Tel: (450) 647-8092
By Michael Bournazian, Eng., Newsletter Editor
In life sometimes, it is important to get right to the point.
So let me get right to it:
Your ASQ Montreal Section 401 Newsletter Editor is presently looking for a new job opportunity.
Therefore, if anyone reading this knows of any opportunities in the Montreal area for a Quality Management, Quality Assurance & Audit professional, please visit my LinkedIn page, where you will find both English and French copies of my CV, as well as my contact information.
Any feedback? Click on the link in the bottom right corner of this section and let me know. Thanks.
During the rough and tumble that can be the financial year end, there can be an opportunity. An opportunity to see how robust our systems are under stress, did anything breakdown or create a bottleneck. Review the results for that period, walk the process with that “rush/overloaded” point of view. Have a good year end and good hunting for those hidden improvements.
By Eric Stern, ASQ Senior Member, CQA, Publicity co-chair
Had you come . . . HUMAN FACTORS
Gregory Blanc promised in his “Lessons from Human Factors Psychology” to show us how to learn from organizations that crafted effective ways to avoid disasters related to human errors. He described in great detail a large variety of disasters, especially in the aeronautics industry.
The safety nets that he recommended to avoid disasters include rules, procedures, practices, corporate culture reflected in common behaviour that end up preventing hazards. The Swiss-cheese metaphor of overlaying lapses in the defense against mishaps includes organizational influences, unsafe supervision, preconditions to unsafe acts, showing that often more than one cause contributes to disasters. Disasters in the aeronautics industry were followed up with changes in procedures and regulations that ensured that the same type of hazard would not happen again. From the medical field, he mentioned surgery check-lists and time-out meetings, simulation systems, Crew Resource Management training and the review of internal culture.
After the Chernobyl disaster people have learned in the nuclear industry that during testing, maintenance and after alarms the risk of human errors is increased, especially in systems with low redundancy or not sufficiently automated. Increased hazards during shift changes and related to improper system design can be partly compensated by training and simulation. The Safety Management System proposed describes the need to describe safety risks, safety practices associated with a safety culture, setting goals, measuring performance, always taking in account the human factors. To be effective, the safety policy has to be non-punitive, focusing on the system more than the individual. Effective safety policies rely on the accountability of all levels of management, accepting safety as core personal and business values, the attitude that all accidents are preventable and that there is always room for improvement. It is important not to punish those who report safety hazards or deficiencies.
During the Q&A period, I mentioned the need to select for jobs people who have the interest and capability to learn, and put in practice the recommended or prescribed systems and procedures. Gregory mentioned as reference the TP 13751 - Aircraft Maintenance & Manufacturing Inspection and Audit (Checklists) Manual.
Shortly after his presentation I received an invitation to this website, which outlines a number of relevant systems, techniques and tools.
Eric Stern, CQA, senior member, publicity co-chair, developmental coach and consultant at Expertech CMSC, expressing his own opinions (email@example.com).
For networking with local quality professionals explore these groups:
By Raymond E. Dyer, ASQ Senior Member, CMQ/OE, CQA, Nominating Committee Chair
In accordance with Sections 5.4 and 6.1 of the Section Operating Agreement, the Montreal Section 401 Nominating Committee comprising of I. Alli, N. Dickinson, D. Tozer, and R.E. Dyer (Nominating Committee Chair), proposes the following Slate of Officers for January 1, 2015 to December 31, 2015:
Chair: Francois Pageau
Vice-Chair: Robert Demers
Secretary: Chantale Simard
Treasurer: William (Bill) Wilson
To nominate a different slate of officers or obtain further information, please contact Raymond E. Dyer at firstname.lastname@example.org; alternate nominations for Section officer positions can be made by petition of at least 10 members of the Section. Please note that to hold a Section Officer one must be a member of the Section in good standing.
By Sukhvinder S. Jutla, 2014-15 Program Chair
Date, time, and location will be confirmed as we progress into the year. Most events are planned for Wednesday evenings and are held at the Sheraton Montreal Airport Hotel. Watch the Newsletter and our web site for further details.
Masoomeh Bakhshi Jafroodi
Eusebio Olalde LG
ASQ Montreal Section thanks our Site Members:
ASQ Montreal Francophone Section 404 (Thursday, October 16, 2014)Our Montreal Francophone section is organizing an company onsite visit to NAV Canada in Dorval, Quebec. Information regarding the visit can be found HERE. To register for the event, click HERE.
Results Available for Member Units
Sigma Optimization of Mystery Shopping: A Hypothetical Case Study on
the Nigerian Banking Industry
Also, congratulations to Heather Crawford, TCC chair, and Daniella Picciotti, TCC vice chair, who have both been elected for 2015 and will begin their new terms on January 1.
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: David Tozer: (514) 694-2830, email@example.com
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for :
November 4, 2014
Consult the List of Your Executive
Please note there are revised costs for recertification. Some members are using the old journal which lists the previous cost. Submitting it this way will only delay your recertification while ASQ attempts to contact you for your permission to use the new price. I have attached the front page of the application journal. Two of them. Both are in PDF format. One is merely a form to print out and complete by hand and the other is a fillable form to be printed out after you have completed it.
Basic hand form
If you are a member of Section 0401 Montreal, then contact Norman Dickinson at firstname.lastname@example.org or at 514-334-6102 to find out where to send your journal. If you are NOT a member of Section 401, then contact ASQ directly at 1-800-248-1946.
Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.
NOTE: The following links require that you be logged into your account before you try to activate them.
Download the ASQ Unemployment Program
PDF (105 KB)
Please send us your comments about the ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.). Do you want to contribute an article (English or French) or a good idea? Contact us by e-mail.
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