Section 0401

September 2015 (Volume 65 - Issue 7)

Our objective: To increase awareness, interest, and involvement in Section activities and quality-related subjects. 

Visit our web site at

1 - Next Event

7- 2015 Planned Events 

13 - Section Education Program 

2 - Ad / Publicité

8 - Welcome to our New Members

14 - Executive Committee Meetings & Officers 

3 - The Editor's Corner

9 - Site Members

15 - Recertification

4 - A Word from Your Section Chair

10 - The Interview Corner 16 - Unemployed Member Dues

5 - Had You Come to the Last Event

11 - Other ASQ Events

17 - Feedback/Advertising Rates

6 - Voice Of The Customer

12 - ASQ News

1. Next Event


Wednesday, September 30, 2015


6:00 PM


Alphacasting Inc.

391 Sainte Croix
St. Laurent, Quebec
H4N 2L3

Plant Visit


Please join us on Wednesday, September 30th for a plant visit to the company Alphacasting Inc. in St. Laurent, Quebec.

2. Ad / Publicité

Alphacasting Inc. fabricates investment castings using the lost wax process. Castings can be fabricated in a 100 different alloys within the main groups of: Steel, Stainless Steel, Titanium Aluminum and Super Alloys.

Alphacasting serves the medical, transport, military and aerospace sectors. Alphacasting is certified to AS9100 by Intertek, and is certified by NADCAP for 3 special processes: Heat Treatment, Welding & Non-Destructive Testing (FPI & X-Ray).

Walk through the many steps required to fabricate an investment casting and the systems that guide, support and qualify the product and process.

A PowerPoint presentation will be given to start with, followed by the plant tour.


ASQ Members only ($10)

Subway sandwiches will be served at Alphacasting prior to the tour

  1. No personal recording or transmitting devices of any kind are permitted on the premises. Leave them in your car or with company security (at your own risk). This includes all smart phones, smart watches, I-Pads, etc.
  2. Attendees must be members of ASQ, any section. Sorry but guests are not permitted for this visit..

Bring your business cards and be ready to network.

To register for any event or for more information on events please contact:
Mr. David Tozer

3. The Editor's Corner

By Michael Bournazian, Eng., Newsletter Editor

Foreign object damage, or foreign object debris, or F.O.D. for you acronym lovers, is defined on its Wikipedia page as follows:

"A substance, debris or article alien to a vehicle or system which would potentially cause damage".

I would go farther and include anything that is simply foreign to the final customer requirements.  When I first started out working in aerospace, one example of F.O.D. that occurred somewhat frequently within the company I worked were rags being "left behind" in assembled components.  Sometimes, these would be detected as there would be disassembly required, and low and behold, there is a dirty rag in your customer's aerospace component!  But given the "quietness" of a rag, you can imagine how easy it can be for something like that to go undetected and end up flying along withe the rest of your plane.

The worst example of F.O.D. I ever witnessed was a cylindrical component being disassembled due to an errant noise, and that errant noise turning out to be a digital vernier caliper!

But back to our loveable rags.  I was reminded of this type of F.O.D. this summer.

In my neighbourhood in the western part of Montreal island, we were lucky enough (said with a ton of sarcasm) to get community mailboxes.  These monstrosities are now where I have to go to pick up my mail, instead of how the rest of the industrialized world receives their mail . . . home delivery.

To add humour to insult, when I went to open my mailbox for the first time (Section 3, Box 7, as can be seen above), I was met with the following discovery (see below).

Yes that's right, a rag (from my past, perhaps) playing the role of foreign object debris.  Made me flashback over 15 years to me sitting at my desk at the company where I worked, filling out a customer corrective action report, regarding a nonconformity involving an errant rag.  Ah, the mostly good old days.

So to avoid any nasty flashbacks of your own, my fellow Quality professional, assure that F.O.D. of all kinds is "foreign" from your final product before delivering it to your customers, both internal and external.


Any feedback?  Click on the link in the bottom right corner of this section and let me know.  Thanks.

4. A Word from your Section Chair

By Francois Pageau, Section Chair

Last June was a busy month for your leadership team. This was the time we had set months ahead to have an in-depth strategic planning session. By in-depth I mean going further than planning the various annual activities for the coming year. We had some serious reflection on current and future challenges for the Section. The decision to have this strategic planning session was prompted by a series of questions from your Vice-Chair, Robert Demers.

You might be familiar with the basic strategic planning tool that is Strength-Weaknesses- Opportunities-Threats (SWOT). Since our intent was neither to revisit the ASQ mission or the Section’s mission, doing a SWOT exercise was the natural starting point. This has allowed us to identify, using a disciplined process, a number of improvement opportunities on how to better execute our mission.

A recurring theme has been the Section’s presence on social media. The superb summer that we just had resulted in a few ideas to enhance the action plan that we started to draft last June. For example, in order to make a more effective use of social media to promote our activities, a new position has been added on the leadership team.

I am pleased to announce that Eleonor Jasmin is joining the ASQ Montreal Section Leadership Team in the capacity of Social Media Chair. Eleonor has a rich experience in creating content and managing social media accounts in various workplaces, along with networking and blogging. Beside her technical skills, her dynamism and enthusiasm to contribute to the success of our Section makes her a tremendous asset for us. Welcome on board Eleonor!

Give me your feedback by e-mail

5. Had You Come to the Last Event

By Chantale Simard, ASQ Senior Member, CMQ/OE, Secretary

Had you come . . . GOLF TOURNAMENT

The 2015 golf tournament was a great success. We had good weather, participants had the opportunity to network. Josée-Anne Bergeron and Jean-Marc Legentil presented us a very interesting quality workshop. We experimented with an activity that could easily be done in our workplace or elsewhere and which allows us to understand our attitudes and behaviors when solving problems.

I had a great time and encourage all ASQ members to join us again, or for the first time, next year. Here are some ways on how you could benefit from this kind of event: learn from sharing experiences, reconnect with quality professionals you already know, make new contacts and build stronger relationships. I am sure you know the long term value of that.

Thank you to our sponsors: BSI Canada (our principal sponsor and for their gifts), SAI Global, Bell Nordic, Fourgons Transit, RGAQ, Club de Golf Base de Roc, ASQ Sections 401 and 404.

I would like to also thank Marie-Ange Alcaidinho for the organisation, as well as Ovide Côté and his wife Denise for their help.

Looking forward to seeing you on Friday, July 8th, 2016.

6. Voice Of The Customer

By Eric Hosking, Senior Fellow of Quality at PWC, BApSc in Mech Eng, MBA, CQE, CSSBB and CQA

We closed our section activities for the summer just as the final responses to the survey were coming in. They will be shared with the Section Executive early this month and then they will be shared with the membership, along with the name of the individual who wins the 50$ gift card.

7. 2015 Planned Events

By Dr. David Tozer, ASQ CQE and SSBB, Education and Audit Chair

Date, time, and location will be confirmed as we progress into the year.  Most events are planned for Wednesday evenings and are held at the Sheraton Montreal Airport Hotel.   Watch the
Newsletter and our web site for further details.



October 2015 Annual General Meeting +  Speaker TBD
November 2015 Introduction to AS9100-2016 Changes
January 2016 TBD
February 2016 TBD
March 2016 TBD
April 2016 TBD
May 2016 TBD
July 8, 2016 Golf Tournament

8. Welcome to our New Members

JUNE 2015
Behrouz Benjamin Alibeyk
Karima El Kasmi

JULY 2015
Farid Bayat-Mokhtari
Jad Dellel
Zulfikar Murji
Peter Murphy
Elnaz Moein Namin
Basile Simopoulos

Souheil Chad
Nicole Gauthier
Nora Hank
Prasant Prusty

9. Site Members

ASQ Montreal Section thanks our Site Members:

QMI - SAI Global

10. The Interview Corner

BKostya Polinkevych, Ph.D, CSQE, ASQ Senior Member

We have no interview for you this month.  Please check back in October 2015!

11. Other ASQ Events

ASQ Montreal Francophone Section 404 (Thursday, September 24, 2015)

The next event for the Montreal Francophone section will be centered on the topic of "Process Mapping". The event will take place at Restaurant La Goellette Plus, 8551 boul. St. Laurent in Montreal. More information available HERE.  To register for the event, click HERE.

ASQ Ottawa Section 407 (Wednesday, September 23, 2015)

Diving for the Hidden Treasure!

The majority of enterprises and corporations are aware of how human resources are important to effectiveness and efficiency of their business, but are they succeeding in their search?

This presentation will address the inherent variations that exist in the Hiring Process and how a Quality approach to Talent Searches / Job Hunting will aid Employers and Candidates to better connect in their searches. Improving communications skills will help Employers to be clear about what they want and help Job Seekers to better align to the needs of the Position and Employer. This can only create the desired WIN-WIN situation.This presentation will not only bring benefit to Job Seekers and Managers but will help your Human Resources Professionals as well so… Don‘t forget to invite them as well.

About your presenter
Lionel Drouin is a Quality Professional and Continuous Improvement Specialist with over 2 decades experience in Automotive and Aerospace. He has been working as a Head-hunter for the past Several years where he has been able to help Employers find the best Available Talent for various Team Building needs.

PLACE: Centurion Conference & Event Center, 170 Colonnade Road, Nepean, ON. K2E 7J5
FOOD: Buffet Style Dinner 6:00 p.m. To 7:00 p.m. ($20.00 Cash only). Students who do not wish to take part in the dinner and networking may arrive at 6:45 for the 7:00 presentation - $5.00 at the door.
TIMES: Networking 5:30 p.m. to 6:00 p.m. Buffet Style Dinner 6:00 p.m. to 7:00 p.m. Presentation 7:00 p.m. to 9:00 p.m.

For full information and to register for the event, click HERE.

12. ASQ News

September Member Gift: A Beginner's Guide to Quality
Did you know that gets hundreds of thousands of visits monthly from people around the world, including many completely new to quality and students seeking to learn quality principles and practices? This month’s gift honors that generation of students and new-to-quality practitioners with lots of essential resources. Enjoy this gift and feel free to share it with anyone on your team getting started in quality.
Click here to access your gift today . . .

Taking the Scientific Method Approach to Root Cause
You probably take it for granted that root cause analysis should be empirical—that is, verifiable by observation or experience rather than just theory. In real life, organizational approaches to finding a root cause don't always pan out this way because people are anxious for answers. However, author and expert Matthew Barsalou suggests that the scientific method may be a good approach to root cause analysis.
Click here to watch . . .

ASQ’s 2015 Freund Scholarship Award Winner Announced
ASQ has awarded its Richard A. Freund International Scholarship to Richard Lu, who is pursuing a master’s degree in engineering management at California Polytechnic State University-Pomona. Lu, of Riverside, Calif., was awarded the $5,000 scholarship, which is named after a past ASQ president and supports a quality professional’s graduate studies. In addition to his studies, Lu is an engineer for the Navy’s Naval Sea Systems Command, or NAVSEA, which engineers, builds, buys and maintains ships, submarines and combat systems.
Click here to read . . .

The Real Cost of Quality
In this episode, ASQ™ TV defines and explains the real cost of quality, identifies its link with pricing and shows "unquality" at its finest.
Click here to watch . . .

13. ASQ Montreal Section Education Program 2014-2015

By David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair

Having ASQ certification gives you an edge in the market and can significantly increase your income.

ASQ Certification often leads to higher paying employment.  The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in.  People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.

Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.

Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.

Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.

Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.

Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.

Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.

Calendar and Registration Form

Questions? In house courses, etc.:

Dr. David Tozer:  (514) 694-2830,

14. Executive Committee Meetings & Officers

Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for :

October 6, 2015

Consult the List of Your Executive for 2015 here

Note that all dates planned are subject to change.  Please call ahead to attend by contacting the Section Chair or the Section Secretary.

Note: Available on request for section members only are minutes of section executive meetings (contact the Secretary) and section operating budget information (contact the Treasurer).

15. Recertification

Is Your Recertification Due?

If your wallet card says that you are due in June 2015 then you have until the end of 2015 to submit your journal or it will lapse. If your certification lapsed on or before December 2014 you should contact ASQ by phone 1-800-248-0946 and explain your situation to them because you are no longer certified.

Maybe you’ve decided not to recertify because (a) you are unemployed, (b) no longer in the quality field or perhaps, (c ) your employer no longer will pay for it? Think about this, your certification belongs to you and no one else. Your name is on it and no one else’s. It is portable and you can bring the recognition to your next company. Remember how hard you had to study for it? If you let it lapse you must rewrite the exam. Do you know where you will be employed in a year or so? Well congratulations if you do because most of us don’t and it could come in handy then, it sure won’t hinder you to retain it. The cost at $59 USD to renew one certification is much less than it would to rewrite. If you are unemployed then contact ASQ directly at 1-800-248-1946. Ask for “Recertification” then explain your unemployment situation to them. You may be able to have your due date extended. But at $59.00 that is not really that much if it will help land your next job?

If you are a member of Section 0401, Montreal then contact me (Norman) at to find out where to send your journal. If you are NOT a member of section 401 then contact ASQ directly at 1-800-248-1946.

Please DO NOT SEND your journal by e-mail. Use Canada Post.

16. Unemployed Member Dues

Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.

Consecutive Years of Membership Dues Discount
1-4 50%
5 or more 100%

Eligibility Criteria

  • You must be a Full, Senior, or Fellow member.
  • Any years as a Forum, Associate, or enrolled student do not qualify.
  • You may submit this application only after being unemployed for at least 90 days.
  • You must be actively seeking employment.
  • Retired or self-employed members are not eligible. ASQ offers a similar benefit for retired members.


  • Your basic membership dues for the current membership year will be paid or partially paid by ASQ. Basic membership dues exclude
    additional Forums and Divisions, journals, and additional Sections (Seniors and Fellows—you keep your extra benefit of choice).
  • You may participate in the program for no more than two years in your membership lifetime. You must complete an application for the second
    year of participation.
  • After renewing your membership, please visit Careers in Quality to search for jobs, apply for positions online, and post your resume for employers to view.

NOTE: The following links require that you be logged into your account before you try to activate them.

Download the ASQ Unemployment Program Application PDF (105 KB)

NOTE: The information related to this benefit was correct at the time this Newsletter was issued.  But as the ASQ has the right to revise its benefits, please contact the ASQ for the latest information on this benefit.  It may be revised or discontinued at any time.

17. Feedback

Please send us your comments about the ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.).  Do you want to contribute an article (English or French) or a good idea?  Contact us by e-mail.

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The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.
Section web site:
Newsletter Editor: Michael Bournazian, Eng.
The opinions expressed in the Newsletter are those of the authors, not those of ASQ. Articles may be reproduced if the source is stated
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