Section 0401

January 2016 (Volume 66 - Issue 1)

Our objective:

To increase awareness, interest and involvement in Section activities and quality-related subjects. Visit our web site at

1 - Next Event

7- 2015 Planned Events 

13 - Section Education Program 

2 - Ad / Publicité

8 - Welcome to our New Members

14 - Executive Committee Meetings & Officers 

3 - The Editor's Corner

9 - Organization Members

15 - Recertification

4 - A Word from Your Section Chair

10 - The Interview Corner 16 - Unemployed Member Dues

5 - Had You Come to the Last Event

11 - Other ASQ Events

17 - Feedback/Advertising Rates

6 - Voice Of The Customer

12 - ASQ News

1. Next Event


Wednesday, January 27, 2016


6:00 PM


Essence - Restaurant, Bar & Lounge

     2001 Robert Bourassa Blvd., Suite 307
Montreal, Quebec
H3A 2A6
(MAP) - Entrance is on Maisoneuve Blvd.


Facilitated by:

Ms. Chantale Simard

ASQ Senior Member, CMQ/OE

ASQ Montreal Section 401 Secretary


Please join us on Wednesday, January 27th for an ASQ Section 401 Networking Event!

2. Ad / Publicité

The first part of the evening will be a great opportunity to network and learn about:
•ASQ certifications
•Montreal Section 401 Education Program
•Montreal Sections social medias activities

Second part of the evening will run as follow:
1. Welcoming word from your Section Chair, Mr. François Pageau
2. Ice Breaker
3. Had you come to the last events… If you came, share your experience!
4. What to expect in 2016


ASQ Members ($20)

Coming by metro: get off at "McGill" station
Coming by car: for $6 starting at 4:00PM, you can park your vehicle at 1981 McGill College.
Access the indoor parking via Président Kennedy.

Bring your business cards and be ready to network.

IMPORTANT: Registration is mandatory
and should be done before January 23, 2016.
To register for any event or for more information on events please contact:
Dr. David Tozer

3. The Editor's Corner

By Michael Bournazian, Eng., Newsletter Editor, CSSGB

Hello and welcome to 2016.  Another Quality year ahead of us, I hope!

One of the many things I like about Facebook is that quite a few of my friends enjoy posting memes, or more specifically, an image macros. I find they quite often play directly to my type of humour.

So to start 2016 in a hopefully funny way, I searched the Internet for some good Quality-related memes. Here are a few I found.  Hope you enjoy them.


Any feedback?  Click on the link in the bottom right corner of this section and let me know.  Thanks.

4. A Word from your Section Chair

By Francois Pageau, Section Chair

Our Section Chair is unfortunately unavailable to give us "a word" this month.

Kindly check back in February 2016!

Give me your feedback by e-mail

5. Had You Come to the Last Event

By Gordon Ayotte, ASQ Director, CQE, CQM, CSSBB

Had you come . . . AS9100 Revision 2016

On Wednesday, November 25th, ASQ Section 401 had a presentation on the changes in the AS9100 standard presented by Roger Pelletier which was very well done and informative.

After the release of ISO9001:2015 in September 2015, the AS9100 standard needed to change to capture the ISO 9001 requirements, in order to reflect the Aviation, Space and Defense stakeholders’ needs identified since the last revision, and also to address clarifications to AS9100 series requests issued by IAQG since the last revision.

Had you come to this presentation, you would have been exposed to an overview of the key changes and new requirements, and would have gained an understanding on how the new revision can affect your Quality System, and set the tone to get prepared for the transition within the ISO9001 time line.

Summary of AS9100 revision 2016
•Product Safety added in carefully selected areas and consistent with 9110.
•Human Factors added as a consideration in Nonconformity / Corrective Action.
•Risk merged current 9100 requirements with the new ISO requirements, and emphasis on Risks in Operations.
•Preventive Action current clause requirements absorbed into Risk & Opportunities. and non-conformance & corrective action clauses, 9100 additions reinforce prevention.
•Counterfeit Products enhanced in carefully select areas and limited new requirements.
•Configuration Management clarified and improved considerably to address stakeholder needs.
•Product Realization & Planning clarified and enhanced planning throughout the standard.
•Post Delivery Support merged current 9100 requirements with the new ISO requirements.
•Project Management & Work Transfer combined with Operation Planning clause to address user interpretation issues.
•Design Development and Supplier Management gap analysis - ISO text has been added back in a few places to meet the IAQG needs.
•Quality Manual note added pointing to the requirements that make up a Quality Manual or the equivalent. •Management Representative requirement added back in for QMS oversight.

6. Voice Of The Customer

By Eric Hosking, Senior Fellow of Quality at PWC, BApSc in Mech Eng, MBA, CQE, CSSBB and CQA

Since our planning session late last year, using input from our summer survey and from the event feedback forms, the VOC focus has been on using benchmarking to incorporate new ideas into how our events are conducted. The VOC chairs of the ASQ have periodic teleconferences where ideas to improve events are shared and I have been attending these calls.

In addition we are reaching out to other sections in Canada to set up benchmarking forums. I will keep you appraised of the findings from this work when we are further along.

7. 2016 Planned Events

By David Tozer, ASQ CQE and SSBB, Education and Audit Chair

Date, time, and location will be confirmed as we progress into the year.  Most events are planned for Wednesday evenings and are held at the Sheraton Montreal Airport Hotel.   Watch the Newsletter and our web site for further details.



February 24, 2016 Pharmaceutical Industry
March 23 2016 Registrars Night
April 27, 2016 Pecha Kucha Night
May 25, 2016 Operational Excellence in Montreal
July 8, 2016 Golf Tournament
September 28, 2016 TBD
October 26, 2016 TBD
November 23, 2016 TBD

8. Welcome to our New Members

Jean-Francois Archambault
Aria Azami
Amina Baraketi
Mohammed Belhaj
Amira Chebil
Rafael Alencar De Paula
Dany Deschenes
Pierre Desjardins
Pierre Drouin
Frederic Duguay
Francois Duguet
Jeremie Hade-Precourt
Chadi Harmouche
Rogelio Hernandez
Francois Laplante
Stephen Matthews
Marco Nadeau
Juarez Nascimento
Richard Renaud
Ernesto Rodriguez Sanchez
Julio C. Salazar

Pierre-Luc Avoine
Jean-Phillipe Gagnon
Avrum Goldman
Liborio Gurreri
Miriam Kone
Mengjun Lu
Anna Lise Pierre
Thomas Varghese

9. Organziation Members

ASQ Montreal Section thanks our Organization Members:

QMI - SAI Global

10. The Interview Corner

BKostya Polinkevych, Ph.D, CSQE, ASQ Senior Member

We have no interview for you this month. Please check back in February 2016!

11. Other ASQ Events

ASQ Montreal Francophone Section 404 (Thursday, February 18, 2016)

The next event for the Montreal Francophone section will be a dinner conference on "Technologies Audiovisuelles, parlons Qualité" with speaker Mr. Gabriel Ayotte Belzile.  For more information, click HERE.  To sign up, click HERE.

ASQ Ottawa Section 407 (Wednesday, January 20, 2016)


The Ottawa Valley Section of the American Society for Quality (ASQ) is sponsoring a special professional awareness event for Students at Carleton University on “What is Quality and what opportunities are available in the field of Quality as a profession”.

Volunteers from amongst the Members of ASQ Ottawa will acquaint students with the basic concept of quality. The speakers will talk about:

1) Some of the quality systems and processes, such as – ISO, Six Sigma, Lean.
2) How quality is employed in organizations and industries around the world.
3) The professional resources that are required, and what this means to the students, who will soon enter the workforce.

The evening will start with a couple of short presentations providing a background on quality concepts, techniques, and tools, and the attributes that HR people look for when engaging quality resources.

In the end, there will be a panel discussion with representatives from organizations and industries explaining the types of resources they use, and how they are deployed. The speakers will cover manufacturing (aerospace), finance, and software development.

PLACE: Carleton University, in Room 1020 of Dunton Tower.
TIME: 6:30 p.m. to 9:00 p.m.
Refreshments will be served.

For full information and to register for the event, click HERE.

12. ASQ News

January Member Gift: Career Resources Bundle
It’s been said that opportunity favors the prepared, and at ASQ we have a wealth of resources available to prepare you for your next career move. We start you with our newest Salary Survey report. Because, although money isn’t everything, it certainly matters, and we want to make sure you are positioned to support the life you want, and the people you love. Then we jump right into resources for moving upward or onward.
Click here to access your gift today . . .

All Hands on Deck: A Template for Communicating ISO 9001:2015
Building awareness of ISO 9001:2015 is a key element of an effective transition plan. The new issue of Standards Connection explains what ISO 9001:2015 is, why it changed, how it affects your staff members, and how they can help.
Click here to read the issue . . .

Most Downloaded Articles of 2015
Over the past year, ASQ has shared countless articles through our magazines, journals, and online communities. We released so much exclusive content that we know many of you likely missed a few in the chaos of your everyday responsibilities and busy inboxes. So we compiled a list of the most popular articles of 2015 for you to review and share wit your members.
Click here to view the articles . . .

Using Control in a Healthcare Setting
This teaching case study features characters, hospitals, and healthcare data that are fictional. Readers of this case study should be able to create a control chart, interpret its results, and identify situations that would be appropriate for control chart analysis. The case is best suited for MBA operations courses and modules, particularly those focused on operations/process improvement. It also could be used in a hospital setting at a facility that has embraced a continuous improvement philosophy.
Click here to read the presentation . . .

13. ASQ Montreal Section Education Program 2016

By Dr. David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair

Having ASQ certification gives you an edge in the market and can significantly increase your income.

ASQ Certification often leads to higher paying employment.  The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in.  People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.

Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.

Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.

Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.

Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.

Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.

Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.

Calendar and Registration Form

Questions? In house courses, etc.:

Dr. David Tozer:  (514) 694-2830,

14. Executive Committee Meetings & Officers

Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for :

February 3, 2016

Consult the List of Your Executive for 2015 here

Note that all dates planned are subject to change.  Please call ahead to attend by contacting the Section Chair or the Section Secretary.

Note: Available on request for section members only are minutes of section executive meetings (contact the Secretary) and section operating budget information (contact the Treasurer).

15. Recertification

Is Your Recertification Due?

Look at your wallet card to see when your present certification is due to expire. If it says December 31, 2015 you should contact ASQ by phone at 1-800-248-0946 and explain your situation to them because your certification has lapsed and you are no longer certified.

If your wallet card states June 2016 you have until December 2016 to get your journal to me. Why so long? Because you have your expiration date of June 20, 2016 plus or minus six months.

Maybe you’ve decided not to recertify because (a) you are unemployed, (b) no longer in the quality field or perhaps, (c ) your employer no longer will pay for it? Think about this, your certification belongs to you and no one else. Your name is on it and no one else’s. It is portable and you can bring the recognition to your next company. Remember how hard you had to study for it? If you let it lapse you must rewrite the exam. Do you know where you will be employed in a year or so? Well congratulations if you do because most of us don’t and it could come in handy then, it sure won’t hinder you to retain it. The cost at $59 USD to renew one certification is much less than it would to rewrite. If you are unemployed then contact ASQ directly at 1-800-248-1946. Ask for “Recertification” then explain your unemployment situation to them. You may be able to have your due date extended. But at $59.00 that is not really that much if it will help land your next job?

If you are a member of Section 0401, Montreal then contact me (Norman) at to find out where to send your journal. If you are NOT a member of section 401 then contact ASQ directly at 1-800-248-1946.

Please DO NOT SEND your journal by e-mail. Use Canada Post or equivalent.

16. Unemployed Member Dues

Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.

Consecutive Years of Membership Dues Discount
1-4 50%
5 or more 100%

Eligibility Criteria

  • You must be a Full, Senior, or Fellow member.
  • Any years as a Forum, Associate, or enrolled student do not qualify.
  • You may submit this application only after being unemployed for at least 90 days.
  • You must be actively seeking employment.
  • Retired or self-employed members are not eligible. ASQ offers a similar benefit for retired members.


  • Your basic membership dues for the current membership year will be paid or partially paid by ASQ. Basic membership dues exclude
    additional Forums and Divisions, journals, and additional Sections (Seniors and Fellows—you keep your extra benefit of choice).
  • You may participate in the program for no more than two years in your membership lifetime. You must complete an application for the second
    year of participation.
  • After renewing your membership, please visit Careers in Quality to search for jobs, apply for positions online, and post your resume for employers to view.

NOTE: The following links require that you be logged into your account before you try to activate them.

Download the ASQ Unemployment Program Application PDF (105 KB)

NOTE: The information related to this benefit was correct at the time this Newsletter was issued.  But as the ASQ has the right to revise its benefits, please contact the ASQ for the latest information on this benefit.  It may be revised or discontinued at any time.

17. Feedback

Please send us your comments about the ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.).  Do you want to contribute an article (English or French) or a good idea?  Contact us by e-mail.

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The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.
Section web site:
Newsletter Editor: Michael Bournazian, Eng.
The opinions expressed in the Newsletter are those of the authors, not those of ASQ. Articles may be reproduced if the source is stated
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