February 2018 (Volume 68 - Issue 2)
objective: To increase awareness,
interest, and involvement in Section activities and
|10 - Other ASQ Events|
Wednesday, February 28, 2018
ASQ MONTREAL SECTION 401
Mr. Eric Hosking
ASQ Montreal Section 401 Vice Chair, Program and Arrnagements Chair,
join us on February
28, 2018 for
an ASQ Section 401 Networking
It is with regret that we have to reschedule the proposed discussion on ISO 27001. Our speaker Bill Casti had to cancel due to reasons beyond his control. Not to be caught without a Plan B, we are proposing a networking night that will allow members to come and meet other members in the various sectors of quality, with a view to learn about skill sets required and the job opportunities that exist.
Section 401 will be sponsoring the event, so it is free for ASQ Section 401 and 404 members, and only $20 dollars for non-members.
ABOUT THE EVENT
Are you looking to/for:
• Hiring Quality professionals?
• New opportunities for yourself?
• More information about quality professions?
This Casual Networking event will be a great opportunity to share and promote quality between members and others who are also passionate about quality.
During the evening, some Quality Professions will be explored. You may ask all the questions you have or even share your experiences to help others have a better understanding. Here are some examples:
• Quality Assurance Specialist (Michael Bournazian, Heroux-Devtek Inc.)
• Project Manager in Quality Assurance (Chantale Simard, Bombardier Inc.)
• Quality Management in small organizations (Raymond Dyer, Molex Canada Ltd.)
• Quality Consultant (David Tozer)
5:00 to 6:00pm
Registration and Networking
6:00 to 7:00pm
7:00 to 8:45pm
Welcome words by Eric Hosking, event facilitator
Exploring some quality professions
8:45 to 9:00pm
Wrap-up and continued networking
your business cards and be ready to
your business cards and be ready to
Dr. David Tozer
By Michael Bournazian, Eng., Newsletter Editor, ASQ Senior Member, CSSGB
I write this piece from my home office on Friday, February 16, 2018. I have decided to use a vacation day from work in order to recuperate from this past week's AS9100 audit at one of my company's facilities in the Montreal area.
This was preceded last Friday, February 9, 2018 with me deciding to take a sick day to recover from the cold/flu/laryngitis I developed during the AS9100 audit at another one of my company's facilities in the Montreal area.
And finally: this was preceded the previous Friday, February 2, 2018 with me flying back from the Greater Toronto area, after participating in an AS9100 audit at one of my company's facilities in Ontario.
That makes 3 AS9100 re-certification audits in 3 weeks. And the best part? There are 6 more sites in North America that will undergo re-certification audits before the end of April 2018. Luckily, I do not need to be present in person for each of these audits. But these first 3 sites were a necessary "trial-by-fire" for me; a way to learn and understand first-hand whether all the time and effort I have put into updating my company's QMS to Revision D has been successful.
The short answer? Mostly. Apart from a few misses on a system level that will be corrected in short order, the remainder of the issues that have arisen to date are site-specific, operational related "oops-es". You know, the kind of things that result in the good Quality professionals leaving their head imprints in office walls, if only because banging your head against a wall in your own home will only be seen by you and your family, and not by the co-workers who may finally realize that their mistakes can be costly.
On a more positive note . . . there are only 6 more sites to go ;-)
Here's wishing you all the patience in the universe, if you also currently find yourself in the audit bubble.
Any feedback? Click on the link in the bottom right corner of this section and let me know. Thanks.
Must be great!
I get this comment all the time: "Must be great to travel to all these places". All these places are in Canada, U.S. and few years back, Europe. I must admit when you say you come back from Mexico in February, there is a little envy in people’s eyes.
To tell you the truth, it is, I must say, glamourous and if you play the game, it boosts your ego. However, what is it really like, in a day-to-day perspective?
I sit in airport preflight waiting zones for hours, sometimes waiting for a connection or just arriving hours early prior to departure to clear the ever more stringent passenger searches. Yes, passenger searches, because sometimes you get to walk (in your socks) in the scanner box because you have this suspicious look or you happen to be THE number in a sampling plan.
I don’t know about you but why is it I always feel like a terrorist when I pass in front a Customs Border Protection (CBP) Officer and he asks me "Where are you going?"
It would not be so bad if you go to the U.S. occasionally, but 2-3 times a month, they start digging in, sometimes taking you apart for half an hour in the back room; they ask you all kind of tricky questions to see if the answer is the same. What is the proper thing to say, the proper word to use or not to use?
First, always tell the truth; this way you always remember what you said. CBP officers are trained to detect nervousness and liars. Second, never use the word "Audit". This word is to be banned from the language commonly used by auditors because you get immediately associated with accountants, fiscalism and this word is not in the NAFTA accepted lexicon of the agreement. Say something like "I am meeting with the company officers to discuss their Management System (don’t say Quality) to see if it meets the International Standard". It is safer and may get you off the hook faster (yes, I have a TN-1 for those who wondered).
You guessed it, I write this article in Trudeau Airport, on a Sunday morning, en route to Pennsylvania after flying to Cleveland with a two-hour stop in JFK. I know better ways to spend my Sundays. Twelve hours it took me with the delays and the half hour sitting in a running plane on the tarmac waiting for a late departure still sitting in our parking spot. Prestige you say! Fine! Whatever!
Then you say why do you do it if travelling is that painful? One thing. I get to visit all these different industries (I have 14 NACE code approvals) and to tell you the truth, this is what the fun part is. Not the flying, not the lost Sundays, not the taxi rides or the car rentals, but the different people you meet in these different industries with their perfect version of a QMS. Makes you appreciate good QMS when you see one (and there are not many of them). Keep working on your QMS, it probably sits somewhere you can improve it. Now I know exactly why the standard requires us to put this §5.2.1 d) statement in our Quality Policy.
By Eric Hosking, Senior Fellow of Quality at PWC, BApSc in Mech Eng, MBA, CQE, CSSBB
Had you come . . . Future of Innovation
A special event was held at the Thanjai restaurant on Wednesday, January 31st. We had the privilege of having ASQ's Peter Merrill talk about the future of innovation and the 4th Industrial Revolution. Peter is an entrepreneur and an author who among other things writes the Innovation Column for the ASQ's Quality Progress magazine. The format was a webinar with Peter at his home in Burlington, Ontario and a group of folks from Section 407 in Ottawa. There were some technical issues with the WiFi signal strength that were overcome by some clever and tech savvy problem solvers in the audience. Many thanks to Mutair who got us back on our feet.
The presentation itself explained the three prior industrial revolutions, circa 1780 steam and mechanical power, circa 1870 electricity and circa 1970 the electronic revolution. It then contended that we are now, circa 2020, in the innovation revolution. We will see changes to work that are way beyond anything that the prior revolutions have brought on. Key skills sought out by industry already are creativity, problem solving and emotional intelligence, setting priorities in hiring different from even just a few years ago.
STEM (Science, Technology Engineering and Math) will gain a greater important in the work force and the Artificial Intelligence revolution will continue to replace workers in lower and mid skill jobs. The revolution is expected to be so strong that only three in ten will actually have work by mid century. Quality will continue to evolve away from QC to focus on QA, but Quality practitioners who tend to be strong in STEM should be able to adapt to the new realities.
The ideas Peter shared are very powerful and should be clearly understood by all Quality practitioners. Needless to say the audience in attendance paid very close attention to everything he said and were very pleased with the presentation.
All this occured after a very good buffet style Indian food dinner that I think was very much appreciated by all.
Senior Fellow of Quality at PWC, BApSc in Mech Eng, MBA, CQE, CSSBB and
Houman Esmaili Burekheyli
ASQ Montreal Section thanks our Organization Members:
ASQ Ottawa Section 407 (Tuesday, February 27, 2018)A3 Thinking and the Art of Thinking Clearly
This month the Ottawa ASQ Chapter Team introduces Problem Solving using the Toyota method of A3 Thinking.
This month we introduce a successful team based problem solving approach called A3. Attendees will learn about effective problem-solving, how to think clearly about problems and why it is important to use an objective problem-solving method. Toyota Motor Company uses the A3 tool to communicate issues and to clarify problems. Shamir will show us how he has used the method to help teams avoid the common pitfalls of groupthink and other cognitive biases that could lead to wrong conclusions, being satisfied with soft solutions and inaction on high priority risks. With a solid problem solving method, it is possible to work critical issues objectively, get accountability to take action, and prevent recurrence. A3 problem solving is an excellent approach to raise standards of productivity, quality and employee engagement in organizations. Attendees will also learn how it can apply to areas outside of manufacturing as well, including construction, software development, biomedical and health care.
About your presenter
Shamir Doshi is an ASQ certified Six Sigma Black Belt, and a Senior member of the ASQ. Shamir has been studying and practicing the principles of Deming, the Toyota Production System and Lean for the past 7 years with some of Ottawa’s most innovative and top employers.
PLACE: Room 1B at the Ottawa Public Library – Nepean Centrepointe, 101 Centrepointe Dr., Ottawa, Ontario K2G 5K7
Networking & Snacks: 6:00 - 7:00 PM
Presentation: 7:00 - 08:30 PM
Recertification unit: 0.3
For full information and to register for the event, click HERE.
Quality for Life Video
Keynote Bill Troy
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: Dr. David Tozer: (514) 694-2830, firstname.lastname@example.org
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for:
March 7, 2018
Consult the List of Your Executive
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