November 2018 (Volume 68 - Issue 9)
objective: To increase awareness,
interest, and involvement in Section activities and
|10 - Organization Members|
Wednesday, November 28, 2018
SELF-REGULATED PROFESSIONS FROM THE VIEWPOINT OF QUALITY PRACTITIONERS
Ch.Adm, CMC, ASQ Senior Member, CQE, CQA, CSSGB, and CMQ/OE
Ahmarani Management Advisory Services
Please join us on November 28th, 2018 for our guest speaker present the topic of SELF- REGULATED PROFFESSIONS FROM THE VIEWPOINT OF QUALITY PRACTIONERS.
ABOUT THE EVENT
view of the intangible nature of professional services, what challenges
does this work pose to the quality practitioner? What is the extent of
professional work in society? What are the main dangers to consumers
and to society? How do we define and circumscribe these services? Who
monitors these professions and how? What quality precepts are used to
monitor these services, by whom, and are they sufficient?
What’s the historical context, evolution, and future trends
for such professional services? What new challenges will such
developments bring to the quality field? Are we ready with the right
quality tools? Quality practitioners, your expertise will be solicited.
Be ready to contribute!
Gabriel Ahmarani has navigated through four decades of senior professional roles as certified management consultant, plant manager, project manager, and quality engineer, in Canada and the USA. He is a senior ASQ member and holder of the CQE, CQA, CSSGB, and CMQ/OE ASQ certifications (emeritus). He is also a longtime member of the Ordre des administrateurs agréés du Québec (OAAQ), and the Canadian Association of Management Consultants (CMC-Canada), where he holds certifications as Chartered Administrator (Ch.Adm.) and Certified Management Consultant (CMC). He currently sits on the professional inspection committee of the OAAQ, a committee tasked by law to inspect professional conformance of its members.
ASQ Members, Non-members and Students: $30 for meal, tax and service included
New ASQ Members: Free
Drinks not included
There is FREE PARKING directly in front of the restaurant.
It is also within walking distance of the Cote-Vertu metro station, which is on the orange line.
You can also take the 121 STM Bus (Sauvé/Cote-Vertu) direction west, and get off at the Cote-Vertu/Leduc stop close to the restaurant.
your business cards and be ready to
your business cards and be ready to
Dr. David Tozer
January 30, 2019
The ISO Transition to ISO 9001:2015 - What Impact Has It Had? with panelists from 3 Registrars:
Jim Moran, MA Ed. representing BSI Canada
Sabrina Ippolito representing SGS
Tim Ryan representing SAI Global
To register for any event or for more information on events please contact:
Dr. David Tozer
Michael Bournazian, Eng., Newsletter Editor, ASQ Senior Member, CSSGB
Any feedback? Click on the link in the bottom right corner of this section and let me know. Thanks.
Are you working on a hobby or are you training?
This month I am cheating a bit. I was sitting in the lobby of this company I audited last week in Ottawa and reading this article in the September issue of Modern Machine Shop (MMS). You know how I keep hitting the same nail over: T.R.A.I.N.I.N.G.
A "View from the Shop" article from Kevin Saruwatari (owner at QSINE.ca Corp) that really caught my attention, and I partially reproduced (permission pending) a small portion for you ASQ readers.
I am always surprised to see how much metalworking and flower arranging (his wife) have in common. I guess problem solving for creative endeavors is not specific to the endeavor. A recent conversation about his wife’s "rookie" teaching problems with one of her student became frustrated.
She let her create his arrangement, but when it came time for her to correct it she had to tear it down almost completely. When she was finished, he agreed that it looked much nicer. However he was frustrated that he could not repeat what she had done.
They concluded that she needed to explain to her students the importance of practice and not looking to her for a technique for every situation. For example, her students needed to practice how to use a twig that is curved versus one that is kinked. Early in the conversation, she thought I was "off the rocker" for thinking they somehow should not know the value of practice. She also could not comprehend how they would keep looking to her to prepare them for every color variation and geometric anomaly of flowers, greenery, branches and other natural material.
He explained to her that in his experience, people automatically view the teacher as an authority when he teaches. He has to remind them that he also makes mistakes and there are plenty of things the teacher does not know. That statement sounds is often greeted with an expression of, "You sound a bit like me."
As discussion continues, they came around to the view that school, among other institution in society, patterns our thinking to look for teachers before using self-practice to solve problems and develop skills. Teachers are expected to know all and provide us with everything we need to know in any given situation. Do-it-yourselfers are labeled, often self-labeled, as amateurs.
An interesting snippet from the conversation was about our own perception of practice. If we enjoy practice, it is a hobby, pastime or interest. We do not feel like it is training, and the more time we can spend at it, the better. It does not matter whether we have a teacher. With our lack of knowledge working against us, we gain experience and insight, creating path forward for ourselves. Things go wrong when we just try things, but somehow, we find ways to deal with them effortlessly. This is actually practice and training, but it does not feel like it because we are patterned into thinking practice and trainings are hard and should have an element of boredom or at least onerous.
If we dislike practice, it becomes grueling training that we perceive as pressed upon us. That is what real training is, isn’t it? The less time we can spend at it, the better, and there has to be a teacher for it or we simply will not do it. We tell ourselves we are stuck without someone to point us to the next objectives. Great teachers make learning less painful.
Hockey and piano lessons are examples of hobbies and training. One of the things that really tweak the brain is that practice and training are instilled almost dogmatically in sport and merely implied in school. For example, an athlete that makes it to a professional level expects that "getting there" means training harder and more seriously than ever in the past. It seems that most people go through school with the opposite mindset. That is, once you graduate and bag a job, the training and hard work is finished.
When I graduated, I was 51. I was going to school even if I had a great job in the aerospace industry and could have stopped learning like many of my peers did. I went to UofM when others sat in front of their set at night and I practiced new skills that I learned. For those who know me, I am an Excel freak. I did not let the times when I lacked a teacher stop me from learning, doing and progressing.
While great teachers are still great teachers, at this point in my life I feel like some of my worst teachers were my best teachers. For instance, my worst teachers made learning unforgiving: If I didn’t learn, they didn’t care. It was up to me to care, to find a way to understand and practice on my own.
Students who train, practice and find their own path are the ones of interest anyway. The importance of trying things (within prescribed limits), is what counts, to come up with three solutions instead of asking questions, etc.
What do you ASQ followers think about practice vs. training? Please share. It is the last time before I pass on my pen to the newly elected Section Chair for the upcoming period; mine already comes to a term after two consecutive years.
By Eric Hosking, Senior Consultant to Shainin, CQE, CSSBB and CQA
Had you come . . . General Assembly and HAACP
We gathered at the Sheraton with two goals in mind:
The first was to hold the Annual General Assembly declaring the state of affairs of the section and appointing the new section managment team. In summary, financially we are sound and we have gone through a renewal process to replace many leadership team members who have recently retired from the team. The new elected slate was approved and is described elsewhere in this newsletter.
The second was to learn about Hazard Analysis and Critical Control Points from Deborah Esplin, a local expert in the field. Deborah lead us through the evolution of legislation and industry practices used to protect the public from hazards that can exist in the public food supply, starting in the early 20th century and bringing us up to the adoption in Canada of HACCP requirements in the 2000's.
She then described the multistep HACCP process for mapping a process, analyzing its potential weaknesses and deciding how best to eliminate the risk. Many of the Quality pros in the room recognized elements of HACCP that bear a strong resemblance to FMEA/PFMEA for other industrial processes. Deborah used examples of the mandatory forms while highlighting the dilemmas that decision makers can face as their analysis exposes risk issues.
She also talked about strategies and technologies that are the current best practices used to protect against hazards of Pathogens, Allergens and Contaminants entering the food supply. Overall it was a very relevant talk for an ASQ audience from a very knowledgeable speaker.
Senior Consultant to Shainin, CQE, CSSBB and
Give me your feedback by e-mail
By Raymond E. Dyer, ASQ Senior Member, CMQ/OE, CQA, Nominating Chair, Historian and Internet Liaison
The General Assembly was held, as planned, on October 24, 2018. During this meeting, we confirmed our ASQ Montreal Section Officers for 2019 as:
Chair: Eric Glenn Hosking
Vice-Chair: Chantale Simard
Secretary: Flor Marlene Diaz
Treasurer: Robert Fairbairn
Willian Y F Onuki
ASQ Montreal Section thanks our Organization Members:
Montreal Francophone Section 404 (Thursday, November 29, 2018)
New Board Representatives
Member Leader Q and A
Change Your myASQ Settings
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: Dr. David Tozer: (514) 694-2830, firstname.lastname@example.org
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for:
December 5, 2018
Consult the List of Your Executive
Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.
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Download the ASQ Unemployment Program
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