January 2019 (Volume 69 - Issue 1)
objective: To increase awareness,
interest, and involvement in Section activities and
|10 - Organization Members|
Wednesday, January 30, 2019
NIGHT OF THE REGISTRARS:
THE IMPACT OF
Please join us on January 30th, 2019 for our panel discussion event with 3 registars who will discuss the impact of the latest revision of
Marc Cloutier (BSI)
Tim Ryan (SAI Global)
Sabrina Ippolito (SGS)
ABOUT THE EVENT
impact has ISO 9001:2015 had on all related standards (AS9100, ISO
27001, IATF 16949, ISO 13485, etc.) from the point of view of our
Registrars, and more importantly, their Customers? Please join us on
the evening of January 30th, 2019, to hear from the Senior
Representatives of the leading Registrars of Canada as they each share
their experiences and knowledge, regarding the just completed
Marc Cloutier, P. Eng. representing BSI
President, Makena-Ki Consultations Inc.
Marc Cloutier has a Mechanical Engineering degree from Ecole de Technology Supérieure and 30 years worth of quality management experience. Marc progressed from Bombardier Canadair as a Quality Engineer through several positions up to quality director with other large manufacturing companies. In 1997, for Pratt and Whitney, he performed over 60 supplier audits, diagnostics, and supplier approvals around the world. Between 1998 and 2001, he led UTC initiatives to unify supplier quality requirements and assessment with all divisions. In 2003 he became an independent consultant, focusing on LEAN productivity and quality management systems. Marc has had mandates around the world including USA, Canada, Africa, India and Europe. As consultant, he implemented many management systems to various standards of the “ISO” family and helped large and small organisations improve their productivity and supply chain. Since 2010, Marc is an instructor for BSI on various standards (ISO 9001, 14001, 45001, IATF 16949) and has trained and qualified more than 400 lead auditors to TPECS. In addition to BSI, Marc teaches at Ecole Polytechnique de Montreal and Concordia University on quality principles and operations management.
Tim Ryan representing SAI Global
Head of Sales, Management Systems, SAI Global
Tim Ryan strives to make organizations understand and reduce risk. He began his 25 year private industry career managing operations after serving as a US Navy Nuclear Submarine Officer. Along with several roles in industrial operations management, Tim worked for a startup to lead efforts commercializing a first of a kind radioactive waste processing technology. Leveraging his operations experience, Tim transitioned to commercial roles in chemicals, energy services, and medical device components before landing with SAI Global where he manages the Business Development team for the US and Canada. Tim received a B.S. in Mechanical Engineering from the University of Notre Dame, and received an MBA from the Mason School of Business at the College of William and Mary.
Sabrina Ippolito representing SGS
Trainer and Consultant
Sabrina Ippolito has been working in the field of training & development for ten years and her involvement has included all facets of the function, from conducting needs analysis and the development of training programs. In addition to delivering knowledge to the cannabis industry, Sabrina provides training & consulting services to clients who are interested in developing their quality management systems to achieve certification to ISO 9001 and beyond. Her experience includes auditor mentoring, coaching & training programs in a variety of topics which include both management-system related topics (QMS, EMS, Pharmaceuticals) as well as management-related programs. Sabrina conducts third-party certification and surveillance audits and has taught courses on topics such as QMS (ISO 9001:2015 Requirements, Internal Auditor, Lead Auditor, HACCP, GMP/GDP Pharmaceuticals), EMS (ISO 14001). Applying her vast experience and knowledge to the cannabis industry is of keen interest to Sabrina, in order to support the development of quality systems in this emerging industry.
ASQ Members, Non-members and Students: $40 for meal, tax and service included
New ASQ Members: Free
Drinks not included
There is FREE PARKING directly in front of the hotel.
As well, the 72 and 225 STM buses will drop you off within walking distance of the hotel.
your business cards and be ready to
your business cards and be ready to
February 27, 2019
LEAN SIX SIGMA IN MARKETING
Lean Six Sigma in marketing? That's the question I was asked when I was taking my Green Belt class. Yes, the applications are numerous! This practical and hands-on conference shares how LSS tools can be transposed across other departments and industries, specifically branding, marketing and sales.
Elke Steinwender - Founder and President of Maïeutyk - The human side of marketing.
March 27, 2019: SUPPLIER MANAGEMENT
April 24, 2019: STATISTICS - BORING . . . OR IS IT?
May 29, 2019: PECHA KUCHA NIGHT
(NOTE: if you would like to be one of our 4 speakers for our always fun and interesting night of Pecha Kucha presentations, please contact Michael Bournazian.
In Memory of Mitchell Daudier (1967 - 2018)
In Montreal, Wednesday, November 28, 2018, at the age of 51, passed away, MITCHELL DAUDIER, wife of Ashley Antoine. In addition to her husband, she is survived by her mother Vania Notis, her father Yves Daudier, her children Alexis and Éli, her brothers Daniel, René and Serge, as well as many other relatives and friends.
The following is a collection of dedications and remembrances for Mitchell. This month's "Corner" belongs to her, and deservedly so.
10 traits I feel defined Mitchell Daudier:
(2) Good natured/Enjoyed having fun
(3) Charming/Charismatic (more than just beautiful)
A much valued and appreciated ASQ Montreal Section Leadership Team colleague and friend has passed away. Mitchell Daudier held several positions on our Section Leadership Team for several years. She was our Section Chair for the 2006-2007 and 2007-2008 ASQ fiscal years. She was a truly passionate Quality professional that inspired the team to move onto new ways of doing things. Amongst one of her more notable achievements was to support Chantale Simard's move to an electronic newsletter format. She built many friendships while on the membership team and was an excellent and respected presence amongst the membership. She was a good friend; a wonderful, courageous, passionate young lady. Mitchell will indeed be missed by many. Her passion for Quality will live on through the stories we share of her accomplishments.
Raymond E. Dyer - Past ASQ Montreal Section Chair and current Leadership Team Member
Mitchell has been a role model, an inspiration to me.
Holly Zhao - Past ASQ Montreal Section Leadership Team Member
It is with great sadness, that I am receiving the terrible news that I have been quietly dreading for some time. Mitchell and I were in communication early in 2018, and despite her illness, she expressed a keen desire to rejoin our Leadership team at its new meeting location and rekindle her quality flame. Alas, her deteriorating health would not allow it. Mitchell was one of those special individuals who infused quality and passion into everything she did: be it in her personal professional creation, "Thellen Environment", being Editor of a women of colour magazine that she founded, and working as THE Environmental (ISO 14000) and Health & Safety Global Specialist and Expert for three prestigious companies, Nortel, Pratt & Whitney Canada and Logistec. I will miss you terribly Mitchell. My condolences to her husband Ashley and her dear children, Alexi and Eli. Consider this as my testimonial to my close friend, and Quality Colleague, Mitchell Daudier.
Sam Weissfelner - Past ASQ Montreal Section Chair and current Leadership Team Member
I enjoyed working with Mitchell at ASQ. Her latest presentation on problem solving was an example of her engagement. Mitchell: Caring. Enthusiastic. Dedicated. Professional. Rassembleuse. Respectée.
Jean-Pierre Amiel - Past ASQ Montreal Section Chair and current Leadership Team Member
Une très triste nouvelle et une grande perte pour sa Famille, toutes mes condoléances à son époux et à ses enfants. J’ai eu le bonheur de côtoyer Mitchell avec notre association et la remercie. Je la salue et lui souhaite un repos après toute cette souffrance. Mes sympathies à tous ces collègues et amis de l’ASQ. Marcel Charbonneau - ASQ Montréal Francophone Section
Very sad loss. This is always sad. And unfair. Mitchell was young and had a young family and had so much to look forward to. My sincerest condolences to her husband and family.
Eric Hosking - Current ASQ Montreal Section Chair and Leadership Team Member
Je suis tellement triste. C’est avec une immense tristesse que je reçois cette nouvelle.
Chantale Simard - Past ASQ Montreal Section Chair and current Leadership Team Member
I am saddened to learn of Mitchell's passing. I was acquainted with Mitchell when she was a young woman; I was her Prof. and her Academic Adviser for 4 years when she was a student in our Department and spoke with her quite often. Subsequently, after she came to our Section, I did let her know that I was proud of her professional achievements and encouraged her to accept the Section Chair. Having known Mitchell for many years as a student and as a colleague in our Section, there are many good things about her to remember; for me especially was her laughter and her sense of humour - I feel these made her special.
Inteaz Alli - Past ASQ Montreal Section Chair
OH MY GOSH! I am in California this weekend and this is not the sort of news one wants to hear about. Ever. I didn’t even know that Mitchell was ill. I do hope that she did not suffer! My sincere condolences to her husband and family. Oh my gosh!
Brenda M. Fisk - Past ASQ Canada Regional Director & Current Deputy Regional Director
This is so sudden. I never knew Mitchell was so sick, goes to show how life is precious.
Richard On - Past ASQ Montreal Section Leadership Team Member
My most sincere condolences to the family. It was a shock to learn the bad news. I really enjoyed the time that I worked with Mitchell during our involvement with ASQ. Again it is a great loss to all that knew her. Bernard Doiron - Past ASQ Montreal Section Chair
Holiday Season, time to enjoy with the family, to laugh and gather around a good table. It is time to rest and get ready for a new beginning. Unfortunately, this new beginning will not come for Mitchell Daudier. Mitchell was ASQ Section 0401 Chair ten years before me and then became Program Chair two years later. She recently presented a conference on "Human Factors in Incident Investigations". She will be missed by all those she knew at ASQ and I am sure members of all sections join me to offer our condolences to her family and friends. Right now she is probably discussing with our past friends Denis Pronovost & Eric Stern to prepare a QUALITY place for all of us who will doubtlessly join them again. R.I.P. Madame.
Robert Demers - Past ASQ Montreal Section Chair and current Leadership Team Member
Je suis ébranlé par la nouvelle. Une grande dame avec qui j’ai eu de très belles discussions.
Guy Plouffe - ASQ Montréal Francophone Section
Really sad to hear about Mitchell's passing. Sincere condolences.
Anjali Awasthi - Past ASQ Montreal Section Leadership Team Member
Very sad indeed. Mitchell was very young and energetic! So hard to believe the news. We will all miss her.
Sukhvinder Jutla - Past ASQ Montreal Section Leadership Team Member
I worked with Mitchell at Pratt & Whitney. She was always smiling, positive & energetic. Words cannot even begin to express my sorrow. I am sure her loss has left all of us deeply saddened. My deepest condolences to her family!
Khaled Khattab - Past ASQ Montreal Section Leadership Team Member
Any feedback? Click on the link in the bottom right corner of this section and let me know. Thanks.
By Eric Hosking, Senior Consultant to Shainin, CQE, CSSBB and CQA
ASQ Montreal Section 401 members: I would like to take the opportunity to say that I have been favoured and one would say privileged to have been elected Section Chair and I look forward to serving in that capacity. I hope to bring the time and energy that it takes handle the challenges facing us as a section this year. These are challenges we have not seen in my nearly ten years in the section.
Before I talk about the year to come I would like to thank Robert Demers for his even handed leadership over the last two years. He has lead us as we have rebuilt the leadership team and as we have been exploring new event venues and alternate ways to bring value to members. He was also the guy on the spot as we started to deal with a process of extensive transformation of ASQ structure and operating processes. We are fortunate that he stays on in the Leadership Team wearing multiple hats.
The rebuild of the section was becoming urgent with the retirement of a number of long time leadership team members. As we reported at our annual General Assembly, the team has been bolstered by the addition over Roberts's tenure of no less than 4 new faces and 4 old faces that have returned to pick up where they left off.
The new executive includes longtime member Chantale Simard as Vice Chair, Robert Fairbairn who returns to the team as Treasurer, and Flor Marlene Diaz, a new face, as Section Secretary.
Many thanks to the other outgoing executive team members, Chantale Simard past Treasurer and David Tozer past Section Secretary.
2019 holds promise and the challenges I alluded to earlier.
On the bright side and continuing in the pattern of the last year or so, we have locked in an agenda of events far enough in advance that you can now find them on-line months ahead of the event date, so you can block out your agendas. This month will be our 'Night of the Registrars'. Register early because we expect a large crowd!
We have also been looking at how we can bring value to members through what I will call non-traditional approaches. As the year evolves and as the ideas solidify into concrete actions, we will present them to you in this Newsletter. In that vein we have built a team, lead by Veronica Marquez, committed to outreach to our student population.
The transformation of the ASQ is something HQ is undertaking to freshen up the organization and to update elements that have been in need of a refresh for some time. It presents new opportunities but challenges as well.
The most benign transformation potentially is that our region, Canada, now includes Greenland. This should not affect what we do locally for members, but it is interesting from the point of view of our interaction with other sections in the region. Note that this is in the context of more radical changes in the other regions throughout the world.
Changes that have far more impact include the management of funds which is to be centralized. We have enjoyed autonomy and flexibility in the management of funds, and we are concerned that we will lose those key elements of our operating process. Chantale has agreed to be part of the team that is redefining those processes.
We hope to see this year a new web format from ASQ HQ that we can use to rebuild our own website. This should accomplish two ends: It will modernize our site and it will give it a look and feel that is common across sections. Anyone who has looked at the section websites across our region, Canada (and now Greenland), will know how necessary this is. It will also add functionalities and links to ASQ central that we currently do not have in our site.
ASQ has been challenged by the adoption of the European General Data Protection Rules. They have to be compliant due to the rising number of members offshore. We chose to be completely compliant hence we have local issues in terms of managing data that we did not have before. It means new processes for the Leadership Team members.
Roles at HQ have changed and it has an impact on how we get things done with HQ.
We also face challenges from outside the ASQ HQ. CRA has mandated that ASQ start collecting taxes on a range of goods and services provided in Canada. How that impacts our section is yet to be determined.
2019 portends to be, if nothing else, an interesting year.
In closing I would like acknowledge the contribution to our section of a dear colleague Mitchell Daudier. Although she left the Leadership Team some time ago as she undertook new and demanding job responsibilities, she had served in numerous roles, including executive roles and was at one time the Section Chair. It is with great sadness that I have to report that she passed away last month leaving her husband and two children behind. To me it is so unfair: she was far too young and vital. She will be missed by all or her friends in this section.
By Eric Hosking, Senior Consultant to Shainin, CQE, CSSBB and CQA
Had you come . . . Self-Regulated Professions
We were treated to a discussion on a subject that is far from the mainstream discussion in quality. Gabriel Ahmarani lead us through an awareness of how quality is controlled in the self-regulating professions. Since this includes doctors and engineers you really want to believe that quality principles govern their actions!
From a definition of what a profession was, he pointed out the impact of professions on an economy that is now 70 service based. Alas there is very little in traditional Quality Standards, such as ISO that can be used to govern Profession. He gave a very interesting historical view of the guilds starting in 7th century BC and through the 13th and 15th century supplanted by scientific thought and the industrial revolution.
He then spent most of his discussion on the difference between the professional associations and the professional regulatory bodies, showing how the professional regulatory bodies do actually follow the principles of quality, albeit without a formal international standard. He even did a QFD exercise for a professional activity to show the parallels.
The whole presentation was an eye opener to me and it was well received by the others.
Pierre-Luc Avoine, Eng., ASQ Senior Member, CSSGB, VoC Chair
Give me your feedback by e-mail
By Veronica Marquez, ASQ Student Outreach Committee Chair
has arrived and with it, new challenges and opportunities! I keep
reading articles that talk about AI, Machine learning, Data analytics,
blockchain, and all I can think is that the future that I heard so much
about growing up has arrived. Hence, I’ve started using a new
mantra to push myself to continuously learn and develop new skills: The
future is now!
ASQ Montreal Section thanks our Organization Members:
Montreal Francophone Section 404 (Thursday, January 24, 2019)
ASQ Announces Sales Of
Shares In ANAB To ANSI
Member Leader Q
and AASQ Chair Elmer Corbin Reflects On Year Of Aspiration, Innovation
Professionals’ Salaries Up Again, According To Quality
Progress Salary Survey Results
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: Dr. David Tozer: (514) 694-2830, firstname.lastname@example.org
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for:
February 6, 2019
Consult the List of Your Executive
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