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Section
0401 |
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March
2019 (Volume
69 - Issue 3) |
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Our
objective: To increase awareness,
interest, and involvement in Section activities and |
| 10 - Organization Members |
16 - Feedback/Advertising Rates |
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1.
Next
Event
Date Wednesday, March 27, 2019 Time 6:00 PM Place **************************************
Faciliated by Sam Weissfelner
Panelists Pierre Bedard (Pratt & Whitney Canada) Robert Fairbairn (Delta Pharma Inc.) George Azedo (SAI Global)
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2.
Ad
/
Publicité
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ABOUT
THE EVENT
Please
join us on
the evening of March 27th, 2019, to hear from our panelists
representing the aerospace, pharmaceutical and automotive
sectors, as
they each share
their experiences and knowledge, regarding the challenges of Supply
Chain Management.  Pierre Bedard representing Pratt & Whitney Canada (for the Aerospace sector) Pierre Bedard is a director Supplier Quality at Pratt & Whitney Canada and was recently appointed as Fellow Quality System. Pierre holds a technical diploma in Aircraft fabrication and a MBA, and has 35 years of experience in aerospace, including over 25 years in Supply Management. In addition to being responsible for the P&WC Supply Management Supplier Control business processes that ensure product integrity, Pierre has led teams that developed creative and innovative new business solutions to improve efficiency, product integrity while achieving customer delight. Most recent projects include the establishment and implementation of strategies to: 1) improve supplier performance, 2) externalize P&WC warehousing to 3rd party Forward Stocking Locations to enable receipt/inspection/storage and spare release, 3) integrate a complex Auxiliary Power System business into P&WC quality management system through breakthrough new concepts, in consideration of taxation, ITC, IP and non-PWC design product definition. Pierre is a new member of the SAE G-22 group and participant of the Aerospace Engine Supplier Quality working team.  Robert Fairbairn representing Delta Pharma Inc. (for the Pharmaceutical sector) A member of the Quebec Order of Chemists, Robert Fairbairn holds a Ph.D. and MBA from McGill University combined with over 30 years of experience in the Pharmaceutical, Cosmetic and Natural Health Product industries. Prior to starting Delta Pharma Inc. in 2000, Robert was Plant Manager at Chemaco Ltd, a private manufacturer of peroxides, etc. for the salon industry, followed by 8 years as Plant Manager at Professional Pharmaceutical, the manufacturer and marketer of the Marcelle line of cosmetics. He also held the position of Associate Manager of Scientific Affairs at Canderm Pharma, the marketer of numerous lines of pharmaceutical and cosmetic products including Neo-Strata (which was later purchased by Sanofi). In his role as President and Founder of Delta Pharma Inc. he directs the operations of the company and uses his expertise and experience in the development of R & D projects. Delta Pharma Inc. has won first prize in the West Island Accolades Competition in the Manufacturing category in both 2003 and 2015.  Geroge Azedo representing SAI Global (for the Automotive sector) In his career, George Azedo has worked in a calibration laboratory, performed product inspections and testing at factory locations for compliance to various standards, worked as a Quality Manager at an electronics and software company, and has been performing audits to quality management standards since 1991. He became a certified QS-9000 Lead Auditor in 1996 and is now certified to IATF 16949. As a Subject Matter Expert he provides guidance and training to IATF16949 3rd-party auditors and registrar internal staff, assists in developing policies and processes compliant to IATF Rules, and works with the IATF Oversight bodies and IATF OEMs on interpretations and improvements to the standard. *****************************************
Cost
ASQ Members, Non-members and Students: $40 for meal, tax and service included Students: $20 for meal, tax and service included New ASQ Members (first time only): Free Drinks not included Payments are with cash and cheque only. Thank you. There is FREE PARKING directly in front of the hotel. As well, the 72 and 225 STM buses will drop you off within walking distance of the hotel.
Bring
your business cards and be ready to
network
event@asqmontreal.qc.ca
3. Upcoming ASQ Section
401 Events
April
24, 2019: LEAN AND STATISTICAL THINKING with our speaker:
 Martin
Carignan
(Consulting in
Statistics and Continuous Improvement)May 29, 2019: PECHA KUCHA NIGHT We are already have 2 speakers lined up for our Pecha Kucha event:  Avrum Goldman from Pratt
& Whitney Canada Chantale Farley from NQA
CanadaThat means we have 2 more slots to fill. If you would like to be one of our 2 remaining speakers for our always fun and interesting night of Pecha Kucha presentations, please contact Michael Bournazian.
4. The Editor's Corner
Your Quality Image Meme of the month.  *******************************************************
Any feedback? Click on the link in the bottom right corner of this section and let me know. Thanks. |
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5.
A Word
from
your Section Chair
I had the pleasure of attending our last event and the speaker was an inspiring businesswoman who has pushed the use of Quality's Six Sigma tools into the office, specifically into Marketing. The simple fact that she can differentiate her business with this approach is propelling the success of her own business. The fact that it works, is propelling the success of her customers' businesses. You can read more about this fascinating presentation in the "Had You Come to the Last Event" section below. We are coming to an exciting juncture in our section. The month of March will see us active in three venues. In addition to our normal monthly event which I will speak about later, we have been invited to and will be present at the Université de Montréal’s DESS in Pharmacology on the 14th, and then we will be holding an outreach event that our section is organizing on the 22nd with Concordia University. At U of M, we will be able to present our section and show how, even in pharmacology, quality and in particular, specific ASQ certifications related to pharmacology, can be useful. A week later many of the section members will be presenting their Quality bio and provide mentoring to Concordia students. Kudos to Veronica Marquez our Student Outreach Committee Chair who is the driving force behind these initiatives, and special thanks to Farnoosh Naderkhani who, from the Concordia side, is making the Concordia event come true. This month will also see another panel discussion following close on the heels of the very popular January panel event. This time the subject is Supply Chain Management. Three highly experienced experts from the domains of Pharma, Automotive/Vehicular and Aerospace will be present to talk about the challenges of ensuring quality in their respective supply chains. Sam Weissfelner, who put together January's panel, is also putting this one together and again he will moderate. I am looking forward to another excellent evening. At the national level we continue to see evolution driven by the transformation initiative of ASQ HQ. This month we learned that our ability to contract for business may become subject to approval from higher levels in the organization. We do enter into contracts with every venue we use, but the sums are very nominal. If we were to undertake a national conference, like Section 407 in Ottawa did two years ago, the sums involved become quite substantial and I believe this is driving the thinking. It is unfortunately another hurdle to organizing events and we have no idea how long approvals will take. Last year we had to react to a speaker cancellation in about two days. Needless to say we feel that this will be another loss of autonomy, and more importantly flexibility. In closing I have to report the sad news that Robert Demers, our last Leadership Team chairman has let us know that he wishes to leave the LT. He is a long time member of the LT, since well before I joined nine years ago or so. He used his chairmanship to rebuild the team after many retirements in the last two years bringing on a number of energetic new members. He has also been a stalwart at our events, though he promises to continue to attend as many as possible. LIfe however is pulling him in new directions and so he is answering the call. On behalf of the LT, I want to thank Robert for his leadership, his wisdom and above all his friendship. Robert may the future hold all the best things for you. I look forward to when our paths cross again. |
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6.
Had
You Come
to the
Last Event
By
Raymond E. Dyer, ASQ Senior Member, CMQ/OE, CQA, Historian and Internet
Liaison
 Had you come . . . Six Sigma in Marketing What
a twist to talk about Lean Six Sigma and Marketing in the same line!
Well it can, and did, make sense when Elke Steinwender, Founder and
President of "Maïeutyk: The Human Side of Marketing", talked
about it. There's no doubt Elke is well into quality Marketing. Each
event attendee had, at their seat, a very interesting and cleverly
folded pamphlet on her company, a very noticeable high quality business
card, and a pen that writes really well. There's no doubt Elke knows
how to introduce Quality into her Marketing promotional material. But
then how does Lean Six Sigma (LSS) come into the equation? That's what
several of us were curious to discover.
 Elke described how her LSS Green Belt training provided her with a standardized set of tools, or toolbox, to help companies plan for and deal with: -How to define data well enough to develop the proper measures for Big Data Digital Marketing, -How to differentiate and adopt a customer centric thinking by using Lean principles to create value by minimizing waste, -How to improve the customer experience by using Six Sigma to eliminate defects. Some companies she stated that do this well are McDonald's and Disney. Elke also shared how she uses these LSS tools, e.g. -DMAIC (Define-Measure-Analyze-Improve-Control) between recognizing the need and realizing the outcome. -Process Flow Mapping and identifying bottlenecks. -Don't talk using LSS terms, use understandable expressions. What's really important is the outcomes the tools help achieve, not the tools in of themselves.  Elke also spent some time describing the changes in the state of Marketing today, the digital transformation (printed press vs. social media), the need to adapt to this change to survive, that revolution happens when behaviours, not tools, are adopted, that digital media has changed information sharing and that purchasing decision makers have changed behaviours and are much more informed. Those were just some of the learnings I noted. I'm sure others picked up more. What was generally acknowledged was that everyone got some form of learning into what they were looking for and Elke didn't wait for our VOC (Voice of the Customer) survey results to know that. Before starting the presentation, Elke asked each one of us to quickly state what we were looking for in her presentation and, at the end, asked for a quick show of hands if our interests had been met. She got a very good response. Right there she showed us one quick way of defining customer expectations and measuring the result, and she didn't need to call the way she was doing it something fancy or technical. She's very clever at bringing LSS tools to the human experience. Yes indeed, another very enjoyable evening! |
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7. Voice Of The
Customer
Dear ASQ colleagues and Quality enthusiasts,
Our
February ASQ event had a
truly refreshing taste! I was personally really curious on how Six
Sigma techniques could be applied to marketing applications. I came out
of this event with the conclusion that continuous improvements using
the proven DMAIC methodology can really be applied to any situation,
and also... incorporate a human touch;
something we engineers tend to
neglect! It attracted a total of 23 participants; a number that
reminds me that Lean Six Sigma is
always a popular topic in our field. Give
me your feedback by e-mail
8. Student Outreach
Committee
 By Veronica
Marquez, M.Sc., CSSBB, ASQ Senior Member, Student Outreach Committee
Chair
Since January, we have
been gathering the Voice of the Customer data and asking students to
share with
us what is important to them. We would like to thank all the
participants for their insight, and would like to congratulate
Mr. Min Zhang for winning the $50 gift certificate. Looking forward to seeing
you
there! |
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9.
Welcome
to our New Members
FEBRUARY
2019
Marie Helene Cusson Sabrina Ippolito Nima Khanmohammadihezaveh Hanh Nguyen Emmanuel Olanrewaju Olukemi Christyan Pollender Jean Sebastien Rivest Zakariae Riyach |
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10.
Organziation
Members
ASQ Montreal Section thanks our Organization Members: |
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11.
Other
ASQ
Events
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12. ASQ NewsVerify Your Credentials
With ASQ’s Certification Registry |
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13.
ASQ
Montreal Section Education Program 2019
By
Dr. David
Tozer,
Ph.D., ASQ CQE and SSBB, Education & Audit Chair Having ASQ certification gives you an edge in the market and can significantly increase your income. ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt. Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality. Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma. Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics. Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified
Quality Auditor Topics
include: quality concepts,
team
formation and group dynamics, management responsibility, audit
objectives, audit preparation, audit conduct, audit reporting,
sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling. Calendar and Registration Form Questions? In house courses, etc.: Dr. David Tozer: (514) 694-2830, education@asqmontreal.qc.ca
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14.
Executive
Committee Meetings & Officers
Section Executive
Committee
(Leadership Team) Meetings are held at different locations, starting at
6 PM. The next regular meeting is tentatively scheduled for: April
3, 2019 Consult the List of Your Executive
for
2019 here
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15. Unemployed Members DuesUnemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.
Eligibility Criteria
Benefits
NOTE: The following links require that you be logged into your account before you try to activate them. Download the ASQ Unemployment Program
Application
PDF (105 KB) |
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16.
Feedback
Please send us your comments about the ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.). Do you want to contribute an article (English or French) or a good idea? Contact us by e-mail. |
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Pass
it on
We invite you to forward this Newsletter to friends and colleagues who may be interested. |
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The
ASQ
Montreal
Section 0401 Newsletter is prepared by and published for its members. How to
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