April 2019 (Volume 69 - Issue 4)
Our objective: To increase awareness, interest, and involvement in
activities and quality-related subjects.
Visit our LinkedIn group at https://www.linkedin.com/groups/90170/
|10 - Organization Members|
Wednesday, April 24, 2019
Associate at Différence, Consulting in
Statistics and Continuous Improvement
Associate at Différence, Consulting in
Statistics and Continuous Improvement
Please join us on April 24th, 2019 to watch our guest speakers present the topic of Lean and Statistical Thinking.
ABOUT THE EVENT
people associate Lean with the elimination of waste and Six Sigma with
the reduction of variability. In fact, Lean is much more about
variability reduction than most people think. In this conference, you
will see why it is not possible to
have a continuous flow in the
presence of variability. You should leave the conference with a better
understanding of why statistical thinking is a very important skill for
all Lean practitioners and Lean leaders.
Martin Carignan is a consultant with more than 20 years of experience in the field of industrial statistics and performance improvement. He holds a Bachelor's degree in Mathematics (actuarial science), a Master's degree in Statistics from the Université de Montréal, and a MBA from the Université de Sherbrooke.
He began his career as a statistician in a pulp and paper company, and he is currently working as a consultant at Différence, Consulting in Statistics and Continuous Improvement. He has trained hundreds of people in Lean Six Sigma and different statistical methods and tools for continuous improvement in Canada, the United States and Europe. He has coached clients on specific applications of statistical methods adapted to their needs.
He is presently implementing the Hoshin Kanri process and daily performance management in multiple organizations as a mean to develop a continuous improvement culture. As part of those mandates, he coaches upper management teams on Lean Six Sigma leadership to support the culture change.
Since 2004, Vincent Béchard has been acting as a decision-making consultant in the areas of modelling, simulation and optimization of industrial operations. His skills and competencies are based on statistics and data science, exploratory data analysis, design of scientific applications, discrete event simulation, black-box optimization and Lean Six Sigma. He is familiar with parts and materials handling, operations and traffic, reliability and maintenance, logistics and scheduling, and supply chains.
His diversified experience includes surface and underground mining, port operations, smelting facilities, manufacturing of food and beverages, baggage handling and airport operations, industrial greenhouses, pharmaceutical and pulp and paper industries. Vincent’s best-known technologies are Flexsim, Anylogic, Java, C#, Excel VBA, R, and JMP. He has been working at Différence since 2019.
ASQ Members and Non-members: $40 for meal, tax and service included
Students: $20 for meal, tax and service included
New ASQ Members (first time only): Free
Drinks not included
Payments are with cash and cheque only. Thank you.
There is FREE PARKING directly in front of the hotel.
As well, the 72 and 225 STM buses will drop you off within walking distance of the hotel.
your business cards and be ready to
your business cards and be ready to
May 29, 2019: PECHA KUCHA NIGHT
GREAT NEWS!!! Our 4 speakers for our always popular Pecha Kucha Night have been finalized:
Avrum Goldman from Pratt & Whitney Canada
Chantale Farley from NQA Canada
Dubravka Kusmic, Certified Quality Engineer, formerly with WECO Electrical Connectors
Farnoosh Naderkhani, Assistant Professor at Concordia Institute for Information System Engineering
Event to be moderated by Michael Bournazian
NOTE: Presentation information for each speaker will be published in the May 2019 Newsletter.
By Michael Bournazian, Eng., Newsletter Editor, ASQ Senior Member, CSSGB
Back in June 2018, I took on a new Quality role with a company in the rail industry. They manufacture HVAC units, doors and brake systems for subways, trains, light rail vehicles, and the like. After spending 20 years in mostly the aerospace domain, it has been a mostly good change for me. It has allowed me to take on a new challenge, to think differently, to work with different standards, and many other things.
The company's manufactiring facility is located in Plattsburgh, New York, and every so often I go down there for usually 1-2 days. Since my role is customer facing, when a customer that I am responsible for is visiting the facility, I have to be there. On the main road that leads to the facility, I always pass by the following side road:
In my head, I'll say to myself "It's a sign (pun intended) to remind you to always stay quality focused, to assure that customer satisfaction is the priority, to . . . and many other things.
Do I feel like I always succeeed? I wish!!
Do I always try to succeed? Yes. I would rather try and fail than not try at all.
In my opinion, our Quality profession exists only because of the imperfections of humankind. In the end, we strive for zero defects, not some defects . . . although more often than not, we end up with the latter. These imperfections drive us forward to seek better ways of doing work, of thinking, of achieving customer satisfaction.
Never lose sight of your Quality road sign . . . even if it not a tangible one like mine.
Any feedback? Click on the link in the bottom right corner of this section and let me know. Thanks.
By Eric Hosking, Senior Consultant to Shainin, CQE, CSSBB and CQA
March was a busy month for us. Our Student Outreach Committee reached way out and was present at two different events. To prepare, Veronica Marquez designed and produced our banner. We will be able to proudly display this at future events. I personally attended a student mentoring event held at Concordia University. I love these events because of the energy of the young people involved. As these young people are graduate students, the audience had a large fraction of Ph.D candidates who have both work experience and interesting thesis research going on.
One of the outcomes of the event above is that Veronica partnered with Farnoush Naderkhani, a professor at Concordia. Farnoosh has agreed to permanently join the leadership team to ensure that the Student Outreach Committee has strong links into the academic environment at Concordia. We are pleased to welcome Farnoosh to our team.
March also saw our second panel event of the year, this one on Supply Chain Quality Management. You can read about all the events in the sections that follow. It is rare though that we are active in three things in a month. Kudos to the team for the time and energy.
ASQ HQ continue the transformation initiative and we continue to see the impact. This month we used our Leadership Team meeting to review the new website 'myASQ' functionality. It is a multi-tier site. Outside the firewalls anyone can see what ASQ HQ or what various sections have posted for public consumption. Members can use their password and ID for their own accounts or other information relative to things like certification as was the case in the past. Leadership Team members have a second password and ID to allow them to use the Sharepoint and other Office 365 capabilities. Within that, LT members can even structure private conversations. The functionality is not yet in place for us but a template for Section Sites is being rolled out in the US. It will standardize the look and feel of section sites. One hopes this reduces the burden on section team members.
ASQ HQ and the Regional Directors met in early March to clarify the section rules and in doing so are defining a Chapter structure that could be very useful in the Canadian environment. A chapter could be as small as 15 people and have as few as 3 people in the leadership team. In comparison 401 is about 350 members and the LT is 15. This could be useful in remoter regions. Canada tends to have a few.
We have just received an announcement from HQ that they intend to abolish the Associate member category by July 1 of this year. Associate members will be encouraged to become full members. Full members will however be renamed 'Professional' members. For this privilege, Professional members will see a $10 (USD I imagine) increase in membership fees. This is a concern for us since about 1 in 6 members of our section are Associate Members and we are not sure how they will react.
Our challenge, as a section leadership team, is to make sure that we bring value to our members. We like to think that the events we invest our energies in, are events that are valued by our members. Year to date our attendance numbers exceed those of the prior years and we hope the trend continues. Pierre-Luc, our VOC Chair, talks below about how we are trying to get better information through our surveys for that purpose. We encourage you to take the time to tell us through his surveys what you would like to see. In addition you can contact us through the our website and let us know what we can do for you. Please do.
By Raymond E. Dyer, ASQ Senior Member, CMQ/OE, CQA, Historian and Internet Liaison
Had you come . . . Supply Chain Quality Management
Again, what an evening! These panel events are really very interesting. One gets several perspectives within the same event.
This time around, the panel was made up of representatives from three different industries (aerospace, automotive, and pharmaceutical) and from three different perspectives (Management Director, QMS Registrar Auditor, and Business Owner), each sharing with a good sized and interested audience the Supply Chain Management challenges they see.
This is the second such panel event this year and the second time it has been moderated by our very own Sam Weissfelner who kept the pace of conversation entertaining and pertinent. The panelists were (from right to left) Pierre Bedard (Pratt & Whitney Canada), George Azedo (SAI Global), and Robert Fairbairn (Delta Pharma Inc.).
First there was a sharing of comments from the panelists, followed by a Question and Answer period. Lots of information was discussed. Some of the points that stuck with me were:
-Most Supply Chain audits occur every 3 years, but critical ones are done annually.
-Risks: hazards, vulnerability, exposure.
-Issues: compliance, contract review, sub-tier management, capacity availability, new technologies, factory 4.0, export control, IP, demography, and training.
-About 180 people to manage 500 suppliers!
-40% of personnel are retiring in the next 5 years!!
-The ASQ CQE is well respected.
-Supply Chain Management driven by IATF 16949:2016 QMS standard.
-OEMs also mandating AIAG guiding documents onto sub-tier suppliers.
-Similar supply chain management issues as Aerospace, including financial stability, capacity, resources, etc.
-Need to identify and manage regulatory requirements.
-Heavy focus on Customer Satisfaction and Quality Performance.
-IATF rules for CBs is that complaints not followed through with plans and corrective actions become major NCs!
-Scorecard and metrics prioritize audits.
-The Supply Chain Business Model of this CMO (Contract Management Organization) includes: clients, the CMO, distributors, RM vendors, and RM suppliers.
-Issues include regulatory, Minimum Order Quantities (MOQ), Lead Time, sometimes Made-to-Order, communications, price, expiry date, test costs, and inventory.
-Either the CMO or Distributors must have Active Pharmaceutical Ingredients (APIs) listed on Table A to be able to buy and sell.
-There are 2 main manufacturing/production models: Made-to-Order (MTO) and Made-to-Stock (MTS).
-MTO is pulled by demand (like an elevator).
-MTS is pushed by manufacturing forecast (like an escalator).
-Effective communications is critical for success!
Those were just some of the learnings I noted. Others had their questions and there was good conversation often prodded by Sam. This was again a great opportunity to learn from and meet/network with Quality professionals in the area of Supply Chain Management. A very enjoyable evening indeed!
Avoine, Eng., ASQ Senior Member, CSSGB, VoC Chair
Give me your feedback by e-mail
By Veronica Marquez, M.Sc., CSSBB, ASQ Senior Member, Student Outreach Committee Chair
The month of March has
been busy for the Student Outreach Group.
Then, we organized an
event at Concordia University, where
we were fortunate to meet several engineering students and present ASQ.
We took this opportunity to introduce ourselves, talk about our
education and certifications. Mostly, we wanted to share “The
Many Faces of Quality”. So, we each talked about the variety
of roles and industries in which we spent part of our lives to show
that quality has many paths and opportunities.
Student members: We are
already starting to plan our next
events for the fall semester. We will be reaching out through our LinkedIn
group to find out
what topics you would like to see presented. If you want to help us in
organizing these events, please reach out, we’d be more than
happy to work with you!
ASQ Montreal Section thanks our Organization Members:
Ottawa Valley Section 407 celebrates 30 years (Wednesday, May
ASQ Board Of Directions
Election: Deadline To Vote April 19
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: Dr. David Tozer: (514) 694-2830, firstname.lastname@example.org
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for:
May 1, 2019
Consult the List of Your Executive
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