Date

Wednesday, May 29, 2019

Time

6:00 PM

Place

ABOUT THE EVENT

Pecha Kucha, the Japanese term for the sound of conversation (“chit chat”), began in Tokyo back in 2003. Conceived by Astrid Klein and Mark Dytham, their original goal was to create a space where designers could share their ideas/passions with others. However, knowing how dangerous it is to give a designer a microphone, they decided to put some checks in place.

In order to keep speakers from droning on and on, a Pecha Kucha presentation has 2 key stipulations:

1) The presentation must contain only 20 slides.
2) Each slide is on display for 20 seconds each.

Because of this constraint every Pecha Kucha presentation, regardless of speaker or topic, is exactly 6 minutes and 40 seconds in length.

Given this presentation style, we are able to accord time to 4 speakers on this evening, each delivering short, concise and (hopefully) entertaining presentations on 4 different Quality related subjects. Each presentation will be immediately followed by a Q&A session, in order for audience members to engage in a dialog regarding the topic presented.

YOUR SPEAKERS FOR THE EVENING WILL BE:

Avrum Goldman

Manager of System Safety and Reliability Engineering @ Pratt & Whitney Canada

PRESENTATION: Breaking the Rules: The Quality Manager and Exception Management

SYNOPSIS

For a Quality Manager, one of the greatest challenges is when your organization wants to break the rules. As Quality Manager, you have the power to grant an exception, but should you? You want to be a "team player", but not a pushover! Quality is at stake!

In 20 slides, we will explore the risks and rewards, the pitfalls and possibilities of exception management. Done right, you can build engagement, reinforce the Quality culture and grow your role as part of your organization’s the leadership team . . . all the while ensuring Quality and full compliance!

BIO

Avrum Goldman's career at Pratt & Whitney spans 34 years in the fields of Engineering, Airworthiness, Quality and Sustainability. He has worked on nearly all of P&WC’s product families, from design, development and certification through production, service and overhaul. He has also worked on system safety, cost engineering, process certification and technology development.

Avrum holds both Bachelor and Master’s degrees in Mechanical Engineering from McGill University, with certificates for Six Sigma Green Belt, Certified Quality Engineer and Sustainable Development.

Avrum is passionate about mentoring and sharing knowledge, delivering over 30 hours of seminars to employees and students every year. As both of his parents were teachers, he just can’t help himself!

Dubravka Kusmic

Certified Quality Engineer, formerly with WECO Electrical Connectors

PRESENTATION: The 4.0 Industrial Revolution and Quality Evolution

SYNOPSIS

If we look back in just the recent year, we have seen many changes in the world and even in ASQ organization. We read in Quality Progress magazine about the future of Quality. It’s hard to predict where we will be even for next year. But, there are some main directions for entire humanity.

If we want to survive, we have to shift the culture and attitude. Energy consumption is a critical. Although renewable energy resources are developing, we all need to decrease the use of energy per person. Quality professionals could be the ambassadors for this initiative.

BIO: Dubravka Kusmic graduated in 1975 from the University of Sarajevo (Bosnia and Herzegovina, ex-Yugoslavia) with a Bachelor's degree in Electrical Engineering. She is an ASQ Certified Quality Engineer (CQE) and member of the OIQ. She has worked in manufacturing of electrical components for military and automotive industry, mostly testing, approvals and reliability studies. She was a member of IEC committee TC48 for Yugoslavia: Electromechanical components for electronic equipment. She immigrated to Canada during the civil war in Bosnia. She worked for WECO Electrical Connectors Inc. since 1994 as: Assembler, QC Inspector, Reliability Engineer and QA Manager.

Presently she is tutoring mathematics and science, volunteering within the program Passeport pour ma réussite, helping unprivileged children to graduate high school, and volunteering at the Biomimicry Institute of Montreal, promoting Inspiration by Nature, for product, process and system design.

Chantale Farley

Sales Manager, Canada @ NQA Canada

PRESENTATION: Simpler Than Ever: Integrating ISO 45001 to ISO 9001/14001

SYNOPSIS
ISO 45001:2018 is the replacement to OHSAS 18001, and is the international ISO standard for Occupational Health and Safety Management Systems (OHSMS).

Not only has the standard superseded OHSAS 18001, it makes integration with other management systems simpler than ever before: because it shares the new common structure defined by Annex SL, it is directly aligned with the 2015 versions of ISO 9001 and ISO 14001.

BIO
Chantale Farley has been actively involved in the certification business for over 18 years wearing multiple hats: from business growth, operations, resources recruitment, retention and as an ISO 9001 Lead Auditor. With a customer-centric approach, she has been responsible for significant sales growth through technical knowledge and customer service.

Chantale has also been directly involved in the different ISO revisions, by helping customers to plan their transition and understanding the new requirements.

Farnoosh Naderkhani

Assistant Professor @ Concordia Institute for Information System Engineering

PRESENTATION: Advanced Quality & Maintenance Solutions for Manufacturing Process Improvement: Theory & Practical Applications

SYNOPSIS

As competition is increasing in all manufacturing and industrial sectors, researchers/engineers and managers are trying to develop, design, and implement novel and innovative solutions to further improve efficiency of manufacturing processes. In order to achieve this goal, a company has to invest tremendous effort in both quality and maintenance domains to insure that the industrial processes move smoothly during the production run and operate at their full potentials with highest reliability and minimum waste.

The newly developed Bayesian control chart will be presented as a powerful tool in statistical process control (SPC) for process/system monitoring. Also, the application of advanced Artificial Intelligence (AI) and Machine Learning (ML) within quality control context will be discussed. Secondly, the presentation will highlight innovative solutions which are developed for practical application of maintenance and process improvement solutions in Canadian industries, to increase efficiency of their manufacturing operations.

BIO

Farnoosh Naderkhani received her Ph.D. in Mechanical and Industrial Engineering (MIE) from the University of Toronto in 2017. She is currently an Assistant Professor with the Concordia Institute for Information System Engineering (CIISE) at Concordia University. Prior to joining CIISE, she was a Post-doctoral Fellow at H. Milton Stewart School of Industrial and Systems Engineering at Georgia Tech.

She has been actively involved in different areas of quality control and maintenance management. In particular, her main research domain is quality control and maintenance management with special focus on stochastic modeling; Condition-based Maintenance (CBM); Quality Assurance; Optimal Control of Partially Observable Processes-Systems; Advanced Machine Learning (ML) for Fault Diagnostic and Prognostics; Supply Chain Management, and Reliability and Residual Life Prediction.

Bring your business cards and be ready to network

REGISTER EARLY FOR THESE UPCOMING EVENTS!!
SPACE WILL BE LIMITED!!

To register for this event, send an e-mail confirming your presence to:

event@asqmontreal.qc.ca

3. Upcoming ASQ Section 401 Events

June 19, 2019: Networking Event

September 25, 2019: Hospital tour of the Jewish General Hospital

October 30, 2019: General Assembly and Medical/Pharmaceutical Topic

November 27, 2019: Counterfeiting in the Food/Other Industry

REGISTER EARLY FOR THESE UPCOMING EVENTS!!
SPACE WILL BE LIMITED!!

To register any of these events, send an e-mail confirming your presence to:

event@asqmontreal.qc.ca

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Presenting statistical topics might appear to many as a daunting task. Try maintaining everyone's attention and generating interest ... not easy! Not everyone appreciates the formulas and the mathematics behind them. However, Martin Carignan has been a regular and well appreciated presenter of statistical topics for our ASQ Montreal Section events for many years now, and brings a practical simplicity and a good dose of humour to keep it interesting and value-added for our members and event attendees.

This time, he brought along Vincent Béchard. Martin and Vincent partnered to provide an excellent presentation on "Lean and Statistical Thinking". Martin presented the theory and the formulas (e.g. Kingman's equation). Then Vincent, using a simulation software called FlexSim (see https://www.flexsim.com), demonstrated the influence of certain parameters as discussed by Martin's theory on a baggage handling system. It was an awesome presentation.

I'll cheat a little and go straight to some of the key messages I picked up (no complicated detailed formulas I promise). Firstly, one common perception is that Lean is all about reducing process waste, whereas Six Sigma is about reducing process variation. Actually, Lean is also about reducing variation. One cannot optimize a process flow and eliminate Waste (Muda) if Unevenness (Mura) and Overburden (Muri) are there. As a matter of fact, Mura and Muri are often the root causes of Muda.


Unevenness or Mura are just another way of saying variation. If not controlled, then one cannot easily determine what level of resources to plan for. Given the frequent tendency to try to use resources to as close to capacity as we can, we often end up overburdening them (Muri) when the requirement for them varies upwards. At 75% capacity, waiting times can triple and such delays increase exponentially as the average capacity utilization increases towards 100%. This leads to waste insofar as the customer experiences waiting times that can often be quite costly, e.g. delaying an airplane because luggage was delayed while being handled.

The Kingman's equation (don't worry, I promised I'd keep it simple) is based on three components, i.e. Variability, Utilization, and Time. The higher the variability, the closer the utilization gets to 1 (i.e. 100%), &/or the higher the average processing time, the higher we can expect the waiting time in the queue to be. It's that simple.

An interesting takeaway, that I've known for years, is that aiming for 100% capacity utilization (people, machines, processes, etc.) leads to failure. I also liked the laws Martin finished off the presentation with after Vincent had shown us a few interesting baggage handling system simulation runs to prove Martin's theory discussions.

The first law was the Law of variability, i.e. increasing variability always degrades the performance of a system. The second line was the Law of buffering. In other words, the variability of a system will be buffered by some combination of either inventory, capacity, &/or time. Interestingly, Martin provided examples like using inventory to buffer variation in the demand for ballpoint pens, using capacity to buffer variation in the demand for fire fighters, and using time to buffer variation in the demand for organ transplants.

While the Kingman's equation was presented in detail, it was broken down to its tangible components that event attendees could easily understand. As usual, Martin put on an excellent presentation and Vincent added very concrete visual simulations that drove home the points of variation, capacity, and time as key elements affecting waiting times. It was very interesting and, in the end, all made sense. Not bad for a statistical topic!

By Veronica Marquez, M.Sc., CSSBB, ASQ Senior Member, Student Outreach Committee Chair