June 2019 (Volume 69 - Issue 6)
Our objective: To increase awareness, interest, and involvement in
activities and quality-related subjects.
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1. Next Event
Wednesday, June 19, 2019
401 AND 404 NETWORKING EVENT
join us on June 19th, 2019 for a joint networking event with our
Montreal Francophone Section 404.
ASQ Members: FREE
Non-ASQ Members: $25.00
Drinks not included
Payments are with cash and cheque only. Thank you.
There is FREE PARKING at the church across the street.
As well, you can get off at the Cremazie metro station: the restuarant is a short 10 minute walk away.
your business cards and be ready to
your business cards and be ready to
3. Upcoming ASQ Section 401 Events
September 25, 2019: The State of Organizational Excellence Across the World
Veronica Marquez, M.Sc., CSSBB, ASQ Senior Member, Student Outreach Committee Chair
ABOUT THE PRESENTATION
In 2017 and 2018, a study under the leadership of Mrs Dawn Ringrose, and conducted by the Organizational Excellence Technical Committee, Quality Management Division, ASQ (OETC) and endorsed by the Global Benchmarking Network and ISO Technical Committee 176, gathered a group of researchers from around the world to study the current state of Organizational Excellence. The results of the study were presented at the last ASQ’s World Conference on Quality and Improvement that was held May 2019 in Texas.
During this presentation in Montreal, we will discuss the results of the study, learn about the different principles and the key management areas that are key to create a culture of excellence, and engage in conversation to stimulate Organizational Excellence in our companies.
ABOUT THE SPEAKER
After beginning her career in a variety of roles, such as accounting, marketing, customer service and account management, Veronica Marquez discovered her passion while working in distribution and warehousing roles within the supply chain. Through that experience, and the expertise developed through her Lean Six Sigma Black Belt ASQ Certification, she has developed a holistic view of the organization which is key to her approach of creating a community of practice to understand, address, create and optimize processes to reach new heights.
After working in industry for 25 years and inspired by the philosophers and their development of knowledge that is the foundation of human awareness, she created Aristeío - from the Greek word meaning excellence - Consulting Group Inc. to offer personalised consulting services in supply chain optimization.
She holds a Bachelor’s degree from Concordia University, a certificate in Innovation Management and a M. Sc. in Operations Management from HEC Montréal. A senior member of ASQ, she is also involved with the leadership committee of the Montreal section and is the Chair of the Student Outreach Committee.
REGISTER EARLY FOR THESE UPCOMING EVENTS!!
SPACE WILL BE LIMITED!!
4. The Editor's Corner
By Michael Bournazian, Eng., Newsletter Editor, ASQ Senior Member, CSSGB
As is customary for me in the June newsletter, I would like to thank you, the reader, for taking the time to read this newsletter that I have had the pleasure of putting together for almost 10 years. This one is the 82nd one that I have assembled, edited, written in, stressed over . . . etc. I do hope that effort shows and that you get something positive out of it everytime you read it.
As well, I wish you a safe, happy and QUALITY summer season. After our June 19th Networking Event, we will see you again with more newsletters and more events.
All the best and none of the worst.
Any feedback? Click on the link in the bottom right corner of this section and let me know. Thanks.
5. A Word from your Section Chair
By Eric Hosking, Senior Consultant to Shainin, CQE, CSSBB and CQA
The month of May saw the World Conference on Quality and Improvement hosted by ASQ in the Dallas-Forth Worth area this year. Our Vice Chair, Chantale Simard made the trip and actually went a little early to participate in an event hosted by the Community Leadership Institute. The event focused on finding ways to delivery more services and more value to members through a brainstorming of ideas from the gathered section leaders. It is amazing what other sections do and what we could bring to Montreal. It is also amazing how many things we have done when we look at the list. In future newsletters, we will talk about some of these eye opening opportunities.
We hosted our 5th annual Pecha Kucha night with four speakers interested in sharing ideas in this novel format. I was not there but am assured it was a excellent event. I will let others in this newsletter delve into the details.
I renewed my membership in March just about the time I warned, in this newsletter, of the looming restructuring of the memberships, and the fact that full membership will be renamed, professional membership, but it will cost more. I have had the chance to compare notes with other members and other sections and since March the membership price has increased. In theory, per info shared with Chantale at the WCQI, this will come with more value for members. We will strive to figure out what that value is and share it with you.
Last month I talked about winning a Performance Awards & Recognition Committee award. This was done on the basis of meeting our business plan of last year. This year we are rebuilding the plan to remove old, and one might say, stale elements, but adding new and very interesting new elements. To that end we have revisited a SWOT analysis that we created in June of 2015, examined the new goals for the regions which were shared at the WCQI, and have added some market analysis data that characterizes our Section 401 membership. This has resulted in new directions and new initiatives for the section. Each is nascent, so I will not discuss them now.
Normally we would shut down for the summer just about now and look forward to the annual golf tournament. Instead we will be working through the summer to develop a more concrete plan for each of the initiatives I refer to above, such that we can share them with you.
In lieu of the Golf Tournament, we are having networking event June 19th. Many facilitators have been selected to allow you to discuss or learn about a variety of subjects in the Quality domain and we are providing the food. Not a bad way to spend what I hope is a nice summer evening (which we deserve after the spring we have had). You can find the details elsewhere in this newsletter. Hope to see you there!
6. Had You Come to the Last Event
Yaniv Cohen Scali, Project Management Consultant, ASQ CSSBB
Had you come . . . 5th Annual Pecha Kucha Night
For many of us, Pecha Kucha sounds like a cocktail name or some distant region of the world. Had you come to the last event, you would’ve had the pleasure to discover a different kind of presentation format. Dynamic and entertaining, four quick Pecha Kucha presentations in one evening allows for a diversity of topics being introduced in one focused event. 20 slides at 20 seconds each means each presentation lasts 6 minutes and 40 seconds.
Chantale Farley presented on "ISO 45001”. Chantale introduced us to ISO 45001 and showed us the connections between ISO 45001, ISO 9001 and ISO 14001. The shared SL structure makes it simpler to integrate. Even when talking about such a serious subject, she was able to make us laugh with some amusing photos of dangerous situations. These are all over the Internet, but always work in a presentation. Chantale explained to us the importance of having a robust health and safety system. Employee engagement, safety and costs are only a few reasons. With work-related injuries in Quebec still on the rise, and mental health issues more present than ever, there is a need to go beyond obligation and into improvement, which is exactly what the ISO 45001 PDCA cycle allows.
Dubravka Kusmic presented on "The 4.0 Industrial Revolution and Quality Evolution". We are in a time of great technological advancement, but the associated environmental risks have to be addressed. She went through some of the history of crafts to guilds to steam to electricity to mass production and hopefully now to sustainable development, as our environment and climate are increasingly threatened by elements, including overpopulation and overconsumption. Dubravka showed that Quality addresses those issues effectively. She shared with us the 17 sustainable development goals, Deming's points #1 "Create constancy of purpose for improving products and services" and #13 "Institute a vigorous program of education and self-improvement for everyone". She ended by reminding us of Deming’s famous quote "It is not necessary to change. Survival is not mandatory." As quality professionals, we have the obligation to follow those principles.
Farnoosh Naderkhani presented on "Advanced Quality Policies for Manufacturing Process Improvements: Theory and Practical Applications". Her presentation showed the relationship between traditional control of processes and maintenance, SPC charts and non-traditional control charts. In a data driven world, the monitoring of Health Care and Oil & Gas industries demand for a more efficient way of performing maintenance. Her research uses self-learning and the IoT (Internet of Things) to gather live data from various sensors to develop an efficient maintenance control system. Artificial intelligence is a tool in many industries including Quality: Academics like Farnoosh are shaping the future of it.
Last but not least, Avrum Goldman presented on "Breaking the Rules: The Quality Manager and Exception Management"; an experience many Quality professionals can sympathize with. Which of us have not had the angel and devil resting on our shoulders trying to influence us? We never want to be the one stopping the company from "succeeding", but saying Yes is not an option when it comes to bypassing some of the quality guidelines. Avrum spoke of the reasons why we Quality professionals might be challenged, and reminded us there are areas we simply cannot condone deviation (i.e. financial controls like SOX, airworthiness requirements with Transport Canada, etc.). Avrum shared with us the 4 exception management principles to follow: (1) Create a temporary procedure, (2) Identify risks related to this procedure, (3) Implement an effective risk mitigation control plan, and (4) Limit and bound the temporary procedure. Some key concepts here are temporary, and that it is a lot of extra work, implying accepting these exceptions should not set a precedence for the future. Actions should be undertaken to ensure such exceptions will not be required in the future. His presentation touched a non-technical subject that has consequences on most of our day-to-day. He gave us a structured yet human approach to exceptions which is something that can help us immensely for the rest of our careers.
All four presentations could easily lead to several hours worth of conversations and sharing. That's the beauty of these Pecha Kucha presentations: they get you interested to learn and explore more information, on several topics, within a very short period of time. An interesting event format indeed!
7. Voice Of The Customer
Avoine, Eng., ASQ Senior Member, CSSGB, VoC Chair
Give me your feedback by e-mail
8. Student Outreach Committee
By Veronica Marquez, M.Sc., CSSBB, ASQ Senior Member, Student Outreach Committee Chair
As I am writing this
newsletter, we have finally enjoyed a couple of days of sunshine and it
makes me think of what is to come: the beautiful summer days,
relaxation, bbq, and drinks with family and friends. I do hope that all
of you get to enjoy these moments and that the summer brings you
R&R, as well as some great ideas for the fall.
9. Welcome to our New Members
Joti Sankhar Chakma
Hodjat Reyhani Bousari
10. Organization Members
ASQ Montreal Section thanks our Organization Members:
12. ASQ News
Check back in September
2019 for more ASQ News
13. ASQ Montreal Section Education Program 2019
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: Dr. David Tozer: (514) 694-2830, firstname.lastname@example.org
14. Executive Committee Meetings & Officers
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for:
September 4, 2019
Consult the List of Your Executive
15. Unemployed Members Dues
Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.
NOTE: The following links require that you be logged into your account before you try to activate them.
Download the ASQ Unemployment Program
PDF (105 KB)
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