Section 0401

October 2019 (Volume 69 - Issue 8)

Our objective: To increase awareness, interest, and involvement in

section activities and quality-related subjects.

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1 - Next Event

7 - Voice Of The Customer 

13 - ASQ News 

2 - Ad / Publicité

8 - Proposed Slate of Officers

14 - Section Education Program

3 - Upcoming ASQ Section 401 Events

9 - Student Outreach Committee

15 - Executive Committee Meetings & Officers

4 - The Editor's Corner

10 - Welcome to our New Members

16 - Unemployed Member Dues

5 - A Word from Your Section Chair

11 - Organization Members

17 - Feedback/Advertising Rates

6 - Had You Come to the Last Event

12 - Other ASQ Events

1. Next Event


Wednesday, October 30, 2019


6:00 PM


Sheraton Montreal Airport Hotel

555 McMillan Avenue
Dorval, Quebec
H9P 1B7

ASQ Montreal Section 401 General Assembly
(18h30 to 19h00)

Agenda Items
1) Call to Order
2) Adoption of Agenda
3) Adoption of Previous Minutes
4) Section Chair Report
5) Section Treasurer's Report
6) Program Chair Report
7) Membership Chair Report
8) Election of Officers
9) Recognitions
10) Adjournment

The General Assembly will be followed by this month's presentation:
Cannabis Quality Assurance: at the Crossroads of Plant, Pharmaceutical and Food Sciences

Marie-Eve Carrier
Director Quality and Regulatory Consulting with PipeDreemz Inc.
Cannabis Pharmaceuticals EU-GMP
Internal Auditor
Teacher at College Gerald-Godin in Montreal


Please join us on October 30th, 2019 to watch our guest speaker deliver the topic of the Cannabis Quality Assurance.

2. Ad / Publicité


Cannabis was first authorized for commercial production in Canada in 2013. Since then, we have seen three different regulations in place, the latest one legalizing cannabis all across Canada. Our country is the first country of the G7 to legalize cannabis and is developing unique industry expertise into this field. Products authorized for sale currently via specific license include cannabis seeds, plants, fresh cannabis, dried cannabis and cannabis oil.

During the presentation in Montreal, we will discuss the Canadian cannabis regulations evolution and challenges specific to the cannabis industry to meet product quality requirements.


After working in basic research, Marie-Eve Carrier was involved in the early development of a cannabis company from 2014 while working in clinical research CROs present in the greater Montreal area. She became a Health Canada recognized QA Person in September 2017, and the company she contributed to was awarded a production licence on December 2017. In August 2018, she joined the company PipeDreemz Inc. as Director of Quality and Regulatory Consulting. PipeDreemz Inc. holds the greatest number of completed applications that have been accepted by Health Canada. The company activities span from facility design, QA management system preparation, construction coaching, regulatory and company start-up support.

Marie-Eve’s presence into the cannabis field comes from her long-time passion for gardening merged with her scientific and professional knowledge. She was trained on cannabis production by cannabis production specialists. She holds a B.Sc. in Microbiology and an M. Sc. in Cell Biology. She is a member of the C-45 Quality Association, serving as a national private-sector advocate for quality in the Canadian Cannabis sector. Marie-Eve is also involved in cannabis training development in Quebec in collaboration with Gerald-Godin College in Montreal.


$40 (includes meal and parking) for all particpants.
Free for ASQ members attending their first event.

Dinner will be served at 6:00pm.
Arrive early for the food and to network with fellow Quality professionals.

Attendees to this event will  will recieve 0.5 (GA) + 0.5 (Presentation) RUs.

NOTE: For ASQ student members wanting to get to the Sheraton Hotel, you can easily take the STM Express City Bus 747 which will drop you off at the Pierre Elliott Trudeau airport. After which, you may take the Sheraton's free shuttle to get to the hotel. After the meeting, an ASQ member will often be available to drop off a student at a nearby bus or metro station.

Bring your business cards and be ready to network


To register for this event, send an e-mail confirming your presence to:

3. Upcoming ASQ Section 401 Events

November 27, 2019: "Securing your Data: Should you be concerned?"

Marco Estrela
Senior Advisor, Managed Services and Security
ESI Technologies

What are the security measures at your workplace? Are there any? Do you think your employer is keeping your personal information safe? What do you think of the Desjardins and Capital One breaches?

These are among the topics to be covered by this presentation, along with discussion about concerns and hopefully, some tips to reduce security anxiety!

Although he is a business administration graduate, Marco Estrela has found his true passion in information security, an industry in which he has been working since 2009. Marco is in a unique position to listen to clients' security needs and proposes proven measures to mitigate risks and enhance their overall security posture.

Over the years, Marco has developed a speciality is social engineering. He regularly conducts physical intrusion tests, and he holds the title of "Vishing Champion" of the 2017 Edition of Hackfest, a hacking competition held yearly in Quebec City.


To register any of these events, send an e-mail confirming your presence to:

4. The Editor's Corner

By Michael Bournazian, Eng., Newsletter Editor, ASQ Senior Member, CSSGB

If I am home on a weekday evening between 7-7:30pm, chances are more than likely I will be watching Jeopardy!

The long running TV quiz show has been a favourite of mine for, well, decades honestly. I have even tried out to be a contestant on the show on numerous occasions, but to no avail. That said, I will not stop trying.

At the start of each show, the three contestants are introduced with the announcer stating their occupation, where they are from, and finally, their name.

How pleased I was when earlier this month, one of the contestants was introduced as a Quality Assurance Analyst!! "Oh my, she's one of me!" I thought. I realized that I was as excited as I was because, quite frankly, I could not remember a previous occasion when I had seen a contestant on the show with an occupation in the Quality field. I obviously rooted for her to win, but unfortunately she ended up finishing in third place. Even so, you walk away with $1000 and bragging rights to having earned your way onto the show.

And then, the following night, as if to prove to me that lightning can strike the same place twice, one of the two new contestants on the show happened to be a Quality Engineer!! "Holy #$%&, I can't believe it!" Sure enough, two nights in a row with somebody representing the Quality profession. And sure enough as well, a second night in a row of that person finishing in third place.

Who knows when I will see the next Quality professional grace the stage of Jeopardy! But for those two days in early October, it was nice to see our profession getting represented on a show that, above all others currently on TV (in my opinion), requires you to have a wide-ranging knowledge of pretty much any subject matter you can think of.

As I finish writing this, it is 6:45pm on Wednesday, October 9th. You know where I will be in 15 minutes . . . waiting for lightning to strike.


Any feedback?  Click on the link in the bottom right corner of this section and let me know.  Thanks.

5. A Word from your Section Chair

By Eric Hosking, Senior Consultant to Shainin, CQE, CSSBB and CQA

We had two events in the month of September: one as part of our Student Outreach program, and the other as part of our normal speaker event series. Both as it worked out featured Veronica Marquez. In the first, she and Farnoosh Naderkhani, our resident Concordia Professor, gathered over 100 students in a conference room at Concordia for a panel event, The Future Talent of Quality, followed by mentoring provided by no less than six industry experts. At the official closing, the room was still very much alive with students pumping the experts for information. Kudos to the team. Ray Dyer and Chantale Simard from our leadership team also provided mentoring and guidance to the students. Thanks goes out to them as well. A week later Veronica was our featured speaker talking on The State of Organization Excellence Across the World. I leave it to others to describe the event below. I just want to thank Veronica again, as much of the preparation work was done over what is normally our summer break.

At the Regional level, the 14 sections in Canada are an ASQ region, the focus is on taxes as I have said in the past. A team has been constituted to try and educate the section members about how to operate in a world were the sections are not considered "not for profit". This implies collecting and remitting sales taxes to governments. As I said last month, we are exploring how to avoid the inconvenience of adding taxes to event fees. Our recent event at Concordia was structured to be after the dinner: it allowed us to offer the event for free. We may defer to this format more often in the future.

October is the month of the General Assembly. With the transformation of ASQ HQ, the requirement to hold a GA as a mandatory event has been removed. This is in the context of a defining/redefining of how sections form and operate that is currently underway. We have chosen to hold the GA and, as in the past, we will have a speaker event after the GA. We will review the year gone by and we will introduce the slate of officers for the year to come. I encourage you to come to this event: it is the one time we get to talk about us.

Finally, our October speaker, Marie-Eve Carrier, will be addressing the very timely subject of Cannabis Quality Assurance, If the GA is not enough to entice you, this has to be. And remember, if you stay for both, you get 1.0 RU, 0.5 for the two different events.

Give me your feedback by e-mail

6. Had You Come to the Last Event

By Raymond E. Dyer, ASQ Senior Member, CMQ/OE, CQA, Historian, Internet Liaison
and Section Secretary

Had you come . . . State of Organizational Excellence

Very interesting event indeed. Veronica Marquez discussed the results of a 2017/2018 study led by Mrs. Dawn Ringrose on the current state of Organizational Excellence around the world. Lots of people and organizations were involved. The model used for the study was based on several well-known business excellence models from around the world (e.g. Canada, US, Europe, Australia).

What was as interesting as the data that Veronica shared was the way she did so, i.e. very interactively. First she asked us how we defined Organizational Excellence. Well right there the interactions started and attendees suggested their definitions. Veronica then shared Dawn Ringrose's definition for this study which was "Organizational excellence refers to the use of best management practices common to high performing organizations that, when successfully implemented, contribute to a culture committed to excellence and sustainable results across a balanced system of measurement." In doing so, she showed us how what many of us had said fit in this definition.

After sharing with us the framework used, the rating scale, the automated assessment tool used, and some data details, Veronica captured our interest by presenting Canadian results compared to the rest of the world. While one could argue the statistical significance of it all, the proportion of Canadian respondents was high enough (174 out of 791) to lend credibility to the comparisons.

Where the world scored really low, and even more so Canada, were in the principles of "Data based decision making" and "Prevention based process management". Another interesting observation shared was that "Principles" rated significantly higher than "Management Areas". Then she sliced and diced the data by role, type, size, industry sector, region, etc. Well that got even more interaction amongst the attendees going and speculation as to what might be causing such results. Veronica kept an excellent balance between progressing the presentation and letting attendees participate with opinions and comments, sometimes to each other!

But the presentation didn't limit itself to sharing with us how well or poorly the world and Canada were doing in Organizational Excellence and speculating as to why. The next topic raised was "So, what now?". This is where things got even more interesting. Veronica shared slides on the strengths and opportunities raised by the study, and what we could do to improve on this. Before providing us some paths to follow, she again asked for feedback, just to see how many we could raise. For example, for the "Data based decision making" opportunity, she indicated that this principle was directly related to 58 best management practices and actually showed 8 of them as boxes around the principle in the middle circle. The boxes were green if considered well done, yellow if improvement would be required, and red if poorly done. She then circulated a "Relationships between Principles and Key Management Areas" so we could see how these two were linked. Very interesting information and guidance.

Veronica delivered on what she said she would. We did learn about the different principles and the management areas that are key to creating a culture of excellence and did engage in conversation to stimulate Organizational Excellence amongst ourselves. The challenge is now to do so in our companies and keep learning more on this field of interest. Thank-you Veronica, for an enjoyably interactive presentation. I really appreciated the format. Well done!

7. Voice Of The Customer

By Pierre-Luc Avoine, Eng., ASQ Senior Member, CSSGB, VoC Chair

An insight of The State of Organizational Excellence Across the World

event held at Concordia

Dear ASQ Montreal colleagues and Quality professionals,

Covering the results of a broad study on The State of Organizational Excellence Across the World across the Quality community, this ASQ 401 regular monthly event was presented at Concordia university for the first time. Our Leadership Team colleague Veronica Marquez shared with us a complete 360 degrees insight on how Organizational Excellence stands in Canada versus the rest of the World.

After compiling the 18 completed Event Feedback Forms we gathered at the end of this event, the attendees gave Veronica a perfect mark of appreciation; scoring her performance at 100%. As for the room at Concordia, the audience gave it a score of 83%. Overall, the event globally got an excellent mark of appreciation of 93%.

This O.E. study brought a ton of valuable information on where Canadian organizations should emphasize in order to increase their overall performance. Like most attendees, this presentation truly exceeded my expectations. Thank you for sharing with us the fruits of your hard work and passion Veronica!

Your ASQ 401 section always like to hear from you during our events. Consequently, do not hesitate to leave comments and share with us any Quality subject preferences that you would like us to cover in the future in our Event Feedback forms. For improving your experience, your Leadership Team uses this data for orienting our future event's topics.

Your Voice always matters to us! Consequently, do you have any comments, feedbacks or suggestions that could improve your experience with our local section?

Click on the link in the bottom right corner of this section and let me know. Thank you!

Give me your feedback by e-mail

8. Repeat Call for Officer Nominations and Proposed Slate of Officers (January - December 2020)

By Rajesh Kumar Tyagi, ASQ Fellow, Nominating Chair

In accordance with Sections 4.5 and 4.6 of the Section Maintenance Policy and Procedure S 02.00, the ASQ Montreal Section Nominating Committee comprising of J.P. Amiel, Sam Weissfelner and Rajesh Tyagi (Nominating Committee Chair), proposes the following Slate of Officers for January 1, 2020 to December 31, 2020:

Chair: Eric Glenn Hosking

Vice-Chair: Chantale Simard

Secretary: Raymond E. Dyer

Treasurer: Robert Fairbairn

Alternate nominations for Section officer positions can be made by petition of at least 10 members of the Section (see ASQ Montreal Section nomination petition form). Please note that, to hold a Section Officer position, one must be a Full, Senior, or Fellow ASQ member in good standing affiliated with the section.

The proposed slate of officers will be repeated in the October newsletter and the General Assembly will be held on October 30, 2019.

For a listing of current ASQ Montreal Section 0401 positions, see For more information on the ASQ position themselves, see

If you are interested in participating on the upcoming Section Leadership Team or have any questions on the roles themselves, please contact Section Chair Eric Hosking at or myself at

Thank you and welcome back from summer vacations!

9. Student Outreach Committee

By Veronica Marquez, M.Sc., CSSBB, ASQ Senior Member, Student Outreach Committee Chair

On September 18th, we held a panel and networking event at Concordia University to discuss “THE FUTURE TALENT OF QUALITY”. More than 120 students participated, asked questions and networked with the professionals present and they clearly showed their interest in quality professions.

The exchange of questions, information, and opinions between the moderator, panelists, students, and the Quality professionals in attendance was excellent!

Our panelists were very generous with sharing their experiences and their views of how the quality profession is evolving.

Here are a few of the main points of the evening:

1. New technology, such as machine learning, blockchain, and A.I., have started to arrive in industries but are at very different levels of maturity. Many organisations are interested in pursuing them but are not quite certain how to go about it nor the skills required to pursue it.
2. The skills required by quality professionals are strategic leadership, forward thinking, analytical capabilities, core knowledge, programming, data mining, problem solving skills, collaborative approach and soft skills.
3. Continued education will become the norm, not the exception. Universities and industries need to collaborate to ensure that the training provided to the future leaders is what industries are needing. Organisations need to train their employees to face all the changes that will occur and train them to take on new opportunities as new jobs will be created. Lastly, individuals must share that responsibility and be the architects of their own development. The one constant that we now have is that change will continue to arrive and at faster speed than ever before. We, professionals, must remain forever students in order to remain valuable and relevant in the workforce.
4. The quality profession is here to stay! The customers are more and more educated, and they know what they want and where to find it. Quality will therefore be crucial. Professionals will need to continuously upgrade their knowledge, ensure that quality requirements are met, be open-minded and adapt quickly to this fast-paced environment.

As quality professionals, we have often promoted the idea of continuous improvement in our organisations: now, we need to apply that concept to ourselves and become “continuous learners”.

I would like to take a moment to thank Dr. Abdessamad Ben Hamza, Chair of CIISE department at Concordia University for his presence and our panelists: Mr. Pierre Bédard from Pratt & Whitney Canada, Mr. Praveen Kumar Mahendran from Jubilant HollisterStier, and Dr. Anjali Awasthi, Associate Professor at Concordia University. Lastly, I would also like to thank Mr. Raymond Dyer and Dr. Farnoosh Naderkhani for their invaluable participation in making this event a reality.

On another note, if you are interested in ARTIFICIAL INTELLIGENCE, a new Montreal-based platform was created to “help industry recruiters and researchers better handle applications, including searching for candidates, selection, onboarding, performance evaluation during the internship, and conducting post-internship evaluation”. Take a look at what talent4ai offers and how you can apply for future opportunities.

Thinking of what’s coming, our next student event will be at the beginning of 2020 in a French university. We will be looking for professionals to come and share their passion with students as well as organisations that can come and present open job opportunities and internships. Please reach out to us so that we can include you in our plans. Further information will be shared through our Student Outreach LinkedIn group.

See you soon!
Veronica Marquez, M.Sc., CSSBB
ASQ Senior Member, Student Outreach Committee Chair 

10. Welcome to our New Members

Vishal Adesara
Abdelaziz Amazirh
Amir Saeed Gholizadeh
Denis Kotsoros
Alain Leroux
Maheshkumar Singh
Antony Wilson
Shuai Zhang


11. Organization Members

ASQ Montreal Section thanks our Organization Members:

Jon U. Schafer - PACCAR

12. Other ASQ Events

ASQ Montreal Francophone Section 404 (Thursday, October 17, 2019)

Our Montreal Francophone Section 404 will be having its Annual General Assembly in October.

More information available on the section's website (CLICK

13. ASQ News

If you have yet to read or recieve the October 2019 issue of "Quality Progress" magazine, click on the link below for your monthly dose of all things Quality.

Quality Progress - October 2019

14. ASQ Montreal Section Education Program 2020

By Dr. David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair

Having ASQ certification gives you an edge in the market and can significantly increase your income.

ASQ Certification often leads to higher paying employment.  The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in.  People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.

Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.

Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.

Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.

Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.

Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.

Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.

Calendar and Registration Form

Questions? In house courses, etc.: Dr. David Tozer:  (514) 694-2830,

15. Executive Committee Meetings & Officers

Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for:

November 6, 2019

Consult the List of Your Executive for 2019 here

Note that all dates planned are subject to change.  Please call ahead to attend by contacting the Section Chair or the Section Secretary.

Note: Available on request for section members only are minutes of section executive meetings (contact the Secretary) and section operating budget information (contact the Treasurer).

16. Unemployed Members Dues

Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.

Consecutive Years of Membership Dues Discount
1-4 50%
5 or more 100%

Eligibility Criteria

  • You must be a Full, Senior, or Fellow member.
  • Any years as a Forum, Associate, or enrolled student do not qualify.
  • You may submit this application only after being unemployed for at least 90 days.
  • You must be actively seeking employment.
  • Retired or self-employed members are not eligible. ASQ offers a similar benefit for retired members.


  • Your basic membership dues for the current membership year will be paid or partially paid by ASQ. Basic membership dues exclude
    additional Forums and Divisions, journals, and additional Sections (Seniors and Fellows—you keep your extra benefit of choice).
  • You may participate in the program for no more than two years in your membership lifetime. You must complete an application for the second
    year of participation.
  • After renewing your membership, please visit Careers in Quality to search for jobs, apply for positions online, and post your resume for employers to view.

NOTE: The following links require that you be logged into your account before you try to activate them.

Download the ASQ Unemployment Program Application PDF (105 KB)

NOTE: The information related to this benefit was correct at the time this Newsletter was issued.  But as the ASQ has the right to revise its benefits, please contact the ASQ for the latest information on this benefit.  It may be revised or discontinued at any time.

17. Feedback

Please send us your comments about the ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.).  Do you want to contribute an article (English or French) or a good idea?  Contact us by e-mail.

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Pass it on

We invite you to forward this Newsletter to friends and colleagues who may be interested.

The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.
Section web site:
Newsletter Editor: Michael Bournazian, Eng.
The opinions expressed in the Newsletter are those of the authors, not those of ASQ. Articles may be reproduced if the source is stated
If you are an ASQ Montreal Section member and wish to receive this Newsletter by e-mail, please go to and revise your profile to add mailings from your section.

How to Opt Out.

This e-mail is being sent in the course of normal Montreal Section  business to the e-mail address of record. We are not responsible for forwarded e-mails. If you no longer wish to receive e-mail communications from the Montreal Section (your section) of ASQ, please visit your ASQ account to unsubscribe or reply to this message, indicating Opt Out in the e-mail body and in the title.

Keep in mind that by doing this you will no longer receive ANY correspondence from your section. If you are concerned about too many emails, ASQ has suggested limitations about how many e-mails may be sent to the section members each month. This does not extend to career notifications.