Section 0401

November 2019 (Volume 69 - Issue 9)

Our objective: To increase awareness, interest, and involvement in

section activities and quality-related subjects.

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1 - Next Event

7 - Voice Of The Customer 

13 - ASQ News 

2 - Ad / Publicité

8 - 2020 Elected Officers

14 - Section Education Program

3 - Upcoming ASQ Section 401 Events

9 - Student Outreach Committee

15 - Executive Committee Meetings & Officers

4 - The Editor's Corner

10 - Welcome to our New Members

16 - Unemployed Member Dues

5 - A Word from Your Section Chair

11 - Organization Members

17 - Feedback/Advertising Rates

6 - Had You Come to the Last Event

12 - Other ASQ Events

1. Next Event


Wednesday, November 27, 2019


6:00 PM


3 Soeurs

Blue Haven Shopping Village
3693 Boul. St. Jean
Dollard-des-Ormeaux, Quebec

H9G 1X2

Securing Your Data: Should You Be Concerned?

Marco Estrela
Senior Advisor, Managed Services and Security
ESI Technologies

Please join us on November 27th, 2019 to watch our guest speaker deliver the topic of Securing Your Data.

2. Ad / Publicité


What are the security measures at your workplace? Are there any? Do you think your employer is keeping your personal information safe? What do you think of the Desjardins and Capital One breaches? These are among the topics to be covered by this presentation, along with discussion about concerns and hopefully some tips to reduce security anxiety!


Although he is a business administration graduate, Marco Estrela has found his true passion in information security, an industry in which he has been working since 2009. Marco is in a unique position to listen to clients' security needs and proposes proven measures to mitigate risks and enhance their overall security posture.

Over the years, Marco has developed a speciality is social engineering. He regularly conducts physical intrusion tests, and he holds the title of "Vishing Champion" of the 2017 Edition of Hackfest, a hacking competition held yearly in Quebec City.


$40 for all particpants.
Free for ASQ members attending their first event.


Dinner will be served at 6:00pm.
Arrive early for the food and to network with fellow Quality professionals.

Attendees to this event will  will recieve 0.5 RUs.

Bring your business cards and be ready to network


To register for this event, send an e-mail confirming your presence to:

3. Upcoming ASQ Section 401 Events

Here is a tentative list of events we are planning for the first half of 2020:

January 21, 2020
: Student Outreach - Panel Event at ETS (see Section 9 below).

January 29, 2020: Risk in GxP Industries.

February 26, 2020: Lean Start-up of a Center for Pediatric Emergencies.

March 25, 2020: Women in Quality.

April 29, 2020: Counterfeiting in the Food Industry.

May 27, 2020: Pecha Kucha Night.

Hope to see you all at these events in 2020!!

4. The Editor's Corner

By Michael Bournazian, Eng., Newsletter Editor, ASQ Senior Member, CSSGB

As this is the final Newsletter of the 2019, I want to take up this space by saying THANK YOU to everyone who has taken the time to read them this year. After all these years, I still enjoy what I do for the ASQ, which includes putting together these online newsletters 9 times a year.

As well, a Happy Holidays to all of you, and a prosperous and high quality 2020 :-)


Any feedback?  Click on the link in the bottom right corner of this section and let me know.  Thanks.

5. A Word from your Section Chair

By Eric Hosking, Senior Consultant to Shainin, CQE, CSSBB and CQA

We just held our annual General Assembly in October, and we have announced our slate of officers. The four incumbents, Ray, Chantale and Robert as well as myself will retain their roles as described in the Nominations section below. I want to thank my colleagues for the excellent work they have done in the year gone by, and for their commitment to continued support of the section in the year to come.

It was announced at the GA that Section 404, who we have collaborated with extensively in the past, has decided not to continue to operate. This will be formalized we believe in February 2020 when the ASQ Board sits and formally dissolves the section. Members of that section will be given a choice of what section they will want to associate with. We expect the majority of the members will attach to our section.

In anticipation we have committed, in our yearly business plan, to holding some of our events in French next year. The first of these will be in January 2020 through our Student Outreach Program. You can read about it below.

The GA was coupled to our usual monthly speaker event. Marie-Eve Carrier spoke on Quality Assurance in the Cannabis Industry. My eyes were opened to the incredible complexity of the supply chain and of the attendant regulations governing the cannabis business. You can read more feedback from the event below.

For those with certifications, the coupling of the two events allowed us to accord double the number of Recertification Units. In this case 1.0 RU instead of the usual 0.5 RU. We occasionally find opportunities to do this and encourage you to take advantage of them when they arise.

Our next event, on the 27th, is for everyone: Cyber security. I would hope to see every ASQ member who is a client of Desjardins, a user of Facebook, has data in the i-Cloud, etc. at the event.

In closing I would like to acknowledge two of our Leadership Team who have taken mandates this year and who have let us know that they will be pursuing other interests in the new year. Nicoleta Roman our Program and Arrangements Chair picked from where I left off at the end of 2018 and has overseen a series of very well attended and very well received speaker events in 2019. Pierre-Luc Avoine our Voice of the Customer Chair has stayed on top of the feedback from events and provided the analysis we use to set our direction on future events. I would like to thank both for their time, their energy and their innovations. Very much appreciated!

Give me your feedback by e-mail

6. Had You Come to the Last Event

By Amine Djeffal, CQA, RAC, Quality and Regulatory Affairs Professional

Had you come . . . Quality Assurance in the Cannabis Industry

This year, the presentation following the ASQ annual General Assembly was given by Marie-Eve Carrier. Marie-Eve was involved in the early development of the cannabis industry in Canada back in 2014. She became recognized by Health Canada as QA person in 2017. She is currently working as Director of Quality and Regulatory Consulting at PipeDreemz Inc. She is also a teacher at Gerald-Godin College and a member of the C-45 Quality Association, serving as a national private-sector advocate for quality in the Canadian cannabis sector.

During the presentation a brief history of cannabis regulation was given. We learnt that cannabis was removed from US pharmacopoiae in 1942. Noteworthy, Canada was the first country of the G7 to legalize cannabis. The regulatory landscape was rapidly evolving from the Medical Marijuana Access Regulations (MMAR) in 2001 to the promulgation of The Cannabis Act and Regulations in 2018. Not only products (seeds, plants, fresh and dried cannabis, oil …) are now authorized for sale via specific licenses in Canada, but the Regulations have been amended in 2019 to add other derived products such as concentrated extracts, edibles and topicals.

License requirements were thoroughly discussed during the presentation. There are conditions to be fulfilled by license holders like a Quality Assurance System along with SOPs, Good Production Practices (GPP), hygiene, and compliance reports. The cannabis industry shares some similarities with the pharmaceuticals/biotech industry like record keeping, sanitation, IQ/OQ/PQ, adverse events reporting, CAPA, batch files and, last but not least, risk assessment and management.

There were many questions from the attendees pertaining to the role of the Responsible Person. This person doesn’t report to a Quality Director: he/she is the key person to interact with Health Canada’s inspectors. It is also mandatory to have a Quality Assurance Person (QAP) on site to ensure compliance to regulations. This person needs to have the skills, the knowledge and experience to work in such an environment. However, the QAP role is still not understood. This role shouldn’t be limited to paperwork.

Marie-Eve stressed that expertises are needed in this ever-evolving field. Cannabis regulations are hard to follow and interpret even by Health Canada. One of the challenges is how to use Quality and compliance tools to navigate this industry. The search of standardization is another issue that the industry is facing.

The presentation was very interesting with a lot of interaction from the attendees. Marie-Eve was challenged by questions coming from people currently working in the cannabis industry, as well as in the pharmaceuticals industry and from other different backgrounds. Discussions extended well after the presentation was over.

I really appreciated the whole evening. It was worth the attendance.

7. Voice Of The Customer

By Pierre-Luc Avoine, Eng., ASQ Senior Member, CSSGB, VoC Chair

A puff of the new heavily regulated legalized Cannabis industry

event held at Concordia

Dear ASQ Montreal colleagues and Quality professionals,

Whether we agree with it or not, it now has been a little more than a year that our Trudeau government legalized Cannabis in our country. Our last conference held at the Sheraton Dorval Airport went off the beaten track and gave us an in depth overview of this brand new industry that requires, just as like the heavily regulated pharmaceutical and food industries, a broad Quality Assurance system. Also, as the year is already coming to an end, it was an opportunity for us to hold our Section's 2019 annual General Assembly.

This event, featuring Marie-Ève Carrier, M. Sc., Q.A. Director at PipeDreemz Inc., not only interested regular ASQ members, but also some of the Cannabis industry stakeholders. After compiling the 19 completed Event Feedback Forms that were gathered at the end of the night, the attendees gave the speaker a decent performance scoring of 84%. Like most of all past events at this venue, the Sheraton got a perfect score of 100%. The hot buffet served prior to the presentation got an excellent mark of 89%. Overall, the event globally got an excellent mark of appreciation of 94%.

All in all, this presentation demonstrated that our Quality community can help support his growing sector. Other than the day-to-day regulatory and Quality Assurance management, the Cannabis industry is also in need for process improvement in order to remain wealthy. Something to think about for the green thumbs in the audience ;-)

Your ASQ 401 section always like to hear from you during our events. Consequently, do not hesitate to leave comments and share with us any Quality subject preferences that you would like us to cover in the future in our Event Feedback forms. For improving your experience, your Leadership Team uses this data for orienting our future event's topics.

Your Voice always matters to us! Consequently, do you have any comments, feedbacks or suggestions that could improve your experience with our local section?

Click on the link in the bottom right corner of this section and let me know. Thank you!

Give me your feedback by e-mail

8. ASQ Montreal Section Officers for 2020

By Rajesh Kumar Tyagi, ASQ Fellow, Nominating Chair

The General Assembly was held, as planned, on October 30, 2018. During this meeting, we confirmed our ASQ Montreal Section Officers for 2020 as:

Chair: Eric Glenn Hosking

Vice-Chair: Chantale Simard

Secretary: Raymond E. Dyer

Treasurer: Robert Fairbairn

This new team continues to reflect the best of your section membership leadership. For a listing of current ASQ Montreal Section 0401 positions, see

For more information on the ASQ position themselves, see

If you are ever interested in participating on the ASQ Montreal Section Leadership Team, or have any questions on the roles themselves, please contact your Section Chair at or the Nominating Committee Chair at

Thank you!

9. Student Outreach Committee

By Veronica Marquez, M.Sc., CSSBB, ASQ Senior Member, Student Outreach Committee Chair

Can you believe it’s already November? The trees have almost lost all their leaves, Halloween is finished, and the Holidays are upon us… We may be counting the days to Christmas or vacation, but that doesn’t mean that we have finished our work.

We are hard at work preparing our next event. Here’s a head’s up so you can reserve your time and join us:

Tuesday January 21st, 2020 18h - 20h @ ÉTS.

Panel Event on the "Role of Engineers in Quality"

The event will be in French.


Prof Amin Chaabane, ETS - confirmed
Additional 2 other engineers with experience in quality roles - 1 a woman

Networking: Looking for 10 organisations to come and set up a booth and share their employment opportunities for engineers - no internships.

Contactez-moi pour plus de détail:

Suivez-nous pour plus d’informations: Student Outreach LinkedIn Group

See you soon!
Veronica Marquez, M.Sc., CSSBB, ASQ Senior Member
Student Outreach Committee Chair

10. Welcome to our New Members

Benoit Allain
Nicolae Popovici


11. Organization Members

ASQ Montreal Section thanks our Organization Members:

Jon U. Schafer - PACCAR

12. Other ASQ Events

ASQ Ottawa Valley Section 407 (Thursday, November 21, 2019)

Our Ottawa Valley section will be having and event in November called "An Evening of Systems Thinking with Dr. Deming's Red Bead Experiment".

More information available on the section's website (CLICK

13. ASQ News

November is World Quality Month

14. ASQ Montreal Section Education Program 2020

By Dr. David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair

Having ASQ certification gives you an edge in the market and can significantly increase your income.

ASQ Certification often leads to higher paying employment.  The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in.  People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.

Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.

Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.

Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.

Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.

Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.

Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.

Calendar and Registration Form

Questions? In house courses, etc.: Dr. David Tozer:  (514) 694-2830,

15. Executive Committee Meetings & Officers

Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for:

December 4, 2019

Consult the List of Your Executive for 2019 here

Note that all dates planned are subject to change.  Please call ahead to attend by contacting the Section Chair or the Section Secretary.

Note: Available on request for section members only are minutes of section executive meetings (contact the Secretary) and section operating budget information (contact the Treasurer).

16. Unemployed Members Dues

Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.

Consecutive Years of Membership Dues Discount
1-4 50%
5 or more 100%

Eligibility Criteria

  • You must be a Full, Senior, or Fellow member.
  • Any years as a Forum, Associate, or enrolled student do not qualify.
  • You may submit this application only after being unemployed for at least 90 days.
  • You must be actively seeking employment.
  • Retired or self-employed members are not eligible. ASQ offers a similar benefit for retired members.


  • Your basic membership dues for the current membership year will be paid or partially paid by ASQ. Basic membership dues exclude
    additional Forums and Divisions, journals, and additional Sections (Seniors and Fellows—you keep your extra benefit of choice).
  • You may participate in the program for no more than two years in your membership lifetime. You must complete an application for the second
    year of participation.
  • After renewing your membership, please visit Careers in Quality to search for jobs, apply for positions online, and post your resume for employers to view.

NOTE: The following links require that you be logged into your account before you try to activate them.

Download the ASQ Unemployment Program Application PDF (105 KB)

NOTE: The information related to this benefit was correct at the time this Newsletter was issued.  But as the ASQ has the right to revise its benefits, please contact the ASQ for the latest information on this benefit.  It may be revised or discontinued at any time.

17. Feedback

Please send us your comments about the ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.).  Do you want to contribute an article (English or French) or a good idea?  Contact us by e-mail.

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Pass it on

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The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.
Section web site:
Newsletter Editor: Michael Bournazian, Eng.
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