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|April 2008, Volume 58, Issue 4|
|Our objective: To increase
awareness, interest, and involvement in Section activities and
|Next event||Welcome to our new members||Had you come|
|Ad / Publicité||Sustaining Members||Section Education Program 2007-2008|
|The Editor's Corner||Proposed Slate of Officers||Executive Committee Meetings & Officers|
|A Word from your Section Chair||The Right Stuff (article)||Is Your Recertification Due?|
|This season's planned events||Other ASQ event||Advertising Rates|
Section Annual General Assembly + Networking - Theory & Practice
Date: Wednesday, April 16, 2008
Time: 6:00 PM
Place: Hilton Hotel, Dorval (PET) Airport
Eric Stern, MBA, MSc chemist, Coach & Consultant, ASQ Senior Member & CQA
Raymond E. Dyer, BSc, MBA, ASQ Senior Member, CMQ/OE, & CQA
Includes supper and Parking!
Part I: Annual General Assembly.
The agenda will include: Call to order; Adoption of agenda; Review
& approval of previous General Assembly minutes; Section
Treasurer’s report; Section Chair’s report
(including highlights from other Chairs); Election of new officers;
Section Awards & Recognition; Closing
Bring your business cards and be ready to network!
For registrations or information please contact:
Mitchell Daudier at (450) 463-0990 or e-mail at firstname.lastname@example.org
or Ray Dyer at (514) 818-7410 or e-mail at email@example.com
Eric Stern – Coach & Consultant - ASQ Montreal Section 0401 Publicity Co-Chair.
Eric Stern, MBA, MSc chemist, and ASQ CQA, is a coach and consultant with experience in several industries, cultures, types of organizations, and with hundreds of individuals. Leadership of teams of technicians, engineers, factory workers, and not-for-profit organizations in Europe, South America, and Canada has given him practical experience in a variety of ethnical, linguistic, and organizational cultures. Eric has adapted to the cultures and structures of organizations, always trying to use his previous experience creatively in the new environments. In the technical domain, his creativity contributed to a number of patents, new products and processes.
Eric developed, maintained, and audited quality management systems and business processes for several organizations. He explored and applied leading management practices providing training in Total Quality Management, evaluating management quality practices, and participated in Process Engineering Science evaluations. He has learned and used effectively both the collaborative style of interaction, usually for not-for-profit organizations, and the results oriented approach, which is typical in many competitive situations.
Eric’s coaching clients are typically professionals, entrepreneurs, and individuals facing personal or organizational challenges. Nestle, Imperial Oil, EMCO, Vodafone, Nokia, Ericsson, CIBAVision, Abbott Laboratories, Bombardier, EDS Primetech Cablages, CONEC, C-MAC, and The Standards Council of Canada are some of the organizations that have used his services in quality assurance, operations, R&D, and technical services.
Eric facilitates the coaching practice of coaching students at Leadership University. He continuously refines his knowledge of the motivation of people, and how this affects their preferences, strengths and ultimately their actions individually and in organizations. The Standards Council of Canada uses his services to assess the competence of testing laboratories to conform to the ISO 17025 standard.
Raymond E. Dyer – Nortel Supplier Quality - ASQ Montreal Section 0401 Program Chair.
Raymond E. Dyer has over 25 years of experience in complex industries including explosives, chemicals, and telecommunication products. He has held positions in product development and management, purchasing, and quality management and has frequently been called on to conduct various training sessions and work with cross functional groups within his organizations. While holding several different Quality positions at Nortel, Ray also taught Quality courses at HEC (Hautes Études Commerciales), the business school of l’Université de Montréal.
Ray has been a member of the ASQ since 1993, has been an ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) since 1996, an ASQ Certified Quality Auditor (CQA) since 1997, and a senior member since 2001. He has held several positions on the Executive Committee (Leadership Team) of the ASQ Montreal Section 0401 including: Koality Kid Chair, Internet Liaison, Data Chair, Section Vice-Chair, Section Chair, SMP Chair, Director, Section Treasurer, Nominating Committee Chair, Newsletter Editor, and now Program Chair.
Ray has a BSc in Biochemistry, an MBA in Strategic Management, and a Post MBA Graduate Certificate in Management. He passed QMI's Auditor and ISO Examinations in 1993, received a QUALImeter Facilitator Attestation in 2000, and was a CACNIQ/CNFP Certified Franchise Mediator in 2001. As a parent volunteer, Ray has also been Vice-Chair and Regional Delegate of an elementary school Governing Board and held the positions of Director, Vice-president, and President of a Daycare.
By Chantale Simard, ASQ
CMQ/OE, Newsletter Editor
Contributions to your ASQ 401 Newsletter so far...
We will have our General Assembly in a few days. The year is not finished but it makes me think about the Newsletter's past issues. Of course, the first thing that comes to my mind is the people who contributed.
We had the chance to read very good Quality articles again this year; they were provided by : Mario David, Vincent Béchard, Martin Carignan, Eric Stern, Jean-Pierre Amiel, Raymond E. Dyer, Mitchell Daudier and Hélène Giroux. Thank you very much, it is always a pleasure to to learn from you.
We had tremendous Montreal ASQ 401 event speakers to talk about and will continue to have with no doubts.
Thank you to those of you who gave feedback, to all members of the leadership team (with a special thanks to Raymond and Norman who helped me a lot with the Newsletter) and to all the readers.
Please, continue to share your thougths and to submit your articles.
By Mitchell Daudier, Section
ASQ can do for you!
Raymond E. Dyer, ASQ CMQ/OE
& CQA, Program Chair
Date, time, and location will be confirmed as we progress into the year. Most events are planned for Wednesday evenings and are held at the Dorval (PET) Airport Hilton Hotel. Watch the newsletter and our web site for further details.
Driss Abdellahi, Ahmed Bawazeer, Bingmei Li, Ge Li, Fabrice Rapold, Elizabeth Ross-Weissbach,
Albert Sekoh, Fang Shen and Holly Sincere
By Inteaz Alli, Ph.D, ASQ CQA & CHA, Nominating Committee Chair
In accordance with Sections 5.4 and 6.1 of our Operating Agreement, the Montreal Section 401 Nominating Committee comprising of N. Dickinson, R. Dyer, B. Doiron, D. Tozer, and Inteaz Alli (Nominating Committee Chair), proposes the following Slate of Officers for the 2008/09 Montreal Section 401 Executive:
Chair: Gordon Ayotte
Vice- Chair: Mitchell Daudier
Secretary: Bill Wilson
Treasurer: Stephen JonesTo nominate a different slate of officers, volunteer for a role on the various committees of the Section, or obtain further information, please contact Inteaz Alli at firstname.lastname@example.org. Nominees for Officer positions can be made by petition of at least 10 members.
Certain other Executive positions and committee chairs must also be filled so please indicate your interest. Please note that, to apply for any Section Executive or Leadership position, you must be a member of the Section in good standing.
Submitted: February 5, 2008
Note from the Newsletter editor : This is the third of a three part article submitted by ASQ Montreal Section 0401 member Hélène Giroux who is an Associate Professor in Operations and Logistics Management at HEC Montréal.
By Hélène Giroux, Associate Professor, Operations and Logistics Management HEC Montréal, Senior member
Vermont VT-ASQ Section 0112
presented last month : Human Aspects of Quality - Tools to better
Understand the Core Motivation of People, their Preferences and Drives
by Eric Stern, MBA, MSc chemist, CQA, an ASQ
Montreal Section 0401 senior member and leadership team volunteer.
By Eric Stern, ASQ CAQ,
Reynald Regnus summarized his Masters thesis on Difficulties and Failures in the DMAIC Six Sigma Methodology. The European and North American Project Leaders he interviewed described the difficulties in performing the tasks related to the DMAIC methodology.
Francois Pageau talked about “Process Failure Mode and Effect Analysis”. It is about the elimination of known or potential problems from system, design, process and or service before they reach the customer. Using day-to-day examples he showed how to eliminate the root causes or reduce their occurrence, reduce the consequences and improve the detection of failures or their causes. A systematic process for achieving this has been proposed by AIAG. The probability of occurrence, the ease of detection and the seriousness of the effects are used to determine the value of the effort to get rid of the problem. Project management is recommended to ensure that the ideas generated in the analysis are followed through and actions are taken to eliminate the problems. Francois discussed some of the pitfalls in the analysis and some similar methods used in other systems, for example in the Six Sigma methodology.
By David Tozer, Ph.D., ASQ CQE
and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: David Tozer: (514) 694-2830, mailto:email@example.com
Executive Committee (Leadership Team) Meetings are held at
different locations, starting at 6 PM. The next regular meetings are
tentatively scheduled for :
2008-04-02, 2008-05-07 and 2008-06-04.Consult the List of Your Executive for 2007-2008 here
Note that all dates planned are subject to change. Please call ahead to attend by contacting the Section Chair or the Section Secretary.
Note: Available on request for section members only are minutes of section executive meetings (contact the Secretary) and section operating budget information (contact the Treasurer).
Please visit www.asqmontreal.qc.ca/Certification/Exmdates.html for exams dates.
Is Your Recertification Due?
By Norman Dickinson, CQE, CQA, Certification, Recertification, Internet Liaison & Section Examining
Look at your wallet card to
see when your present certification is due to expire.. If it says
December 31, 2008 you are in luck but barely. Get your journal, with
supporting objective evidence (you should know what that is), to me
before the end of June 2008. If it says that you are due in June 2008
then you have until the end of December 2008 to submit your journal,
but you can still submit it now if you are ready and have the points.
Please send us
comments about the ASQ Montreal Section 0401 E-Newsletter (topics,
layout, length, etc.). Do you want to contribute an
article (English or French)
a good idea ?
Contact us by e-mail.
We invite you to forward this Newsletter to friends and colleagues who may be interested.
The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.
Section postal address: 1728 Kirouac, Longueuil, Québec, J4G-2R4.
Section web site: www.asqmontreal.qc.ca
Newsletter Editor: Chantale Simard 514 941-5695
The opinions expressed in the Newsletter are those of the authors, not those of ASQ. Articles may be reproduced if the source is stated
If you do not wish to receive this Newsletter in this manner please go to www.asq.org and revise your profile to cancel mailings from your section. As we use ASQ's mambership database for our Newsletter we are not able to remove you from the mailing list until you advise ASQ. However in doing this you will also be removing yourself from all mailings from your section including event advisories.