April 2013 (Volume 63 - Issue 4)
objective: To increase awareness,
interest, and involvement in Section activities and quality-related subjects.
Visit our web site at http://www.asqmontreal.qc.ca/
|10 - Other ASQ Events||16 - Feedback/Advertising Rates|
Date: Wednesday, April 24, 2013
Time: 6:00 PM
ASQ Montreal Section 401 General Assembly
(18h45 to 19h15)
1) Call to Order
2) Adoption of Agenda
3) Adoption of Previous Minutes
4) Chair Report
5) Treasurer's Report
6) Program Chair Report
7) Membership Chair Report
8) Election of Officers
The General Assembly will be followed by this month's presentation:
AS9100C: Risk Management as it applies to the Aerospace Supply Chain
Technical Manager – Aerospace
join us on April 24th to hear our guest speaker present
Risk Management as it applies to the Aerospace Supply Chain.
SAI Global, a global market leader in 3rd party conformance assessments within the Aerospace sector, providing cost-effective risk management solutions and programs such as AS9100C; recognizes this as a major discussion facing the Aerospace industry and intends to discuss some of these risk management techniques in conjunction with public materials available in the Aerospace sector.
Aaron Troschinetz is the Technical Manager - Aerospace for SAI Global, with global technical responsibilities for the largest 3rd party Aerospace management system Certification Body (CB) in the world. Within his Technical Manager - Aerospace role, Aaron closely interfaces with Aerospace OEMs, Accreditation Bodies (ABs) and Oversight groups as well as maintains active involvement in various industry action groups/forums.
Prior to this role, his industry experience included over (10) years within progressive manufacturing and quality roles at Daimler Truck (formerly Detroit Diesel) – engaged in the design and manufacture of diesel engines for on-highway and off-highway applications (including government). Aaron is also a Certified Quality Auditor (CQA) and Certified Manager of Quality/Organizational Excellence (CMQ/OE) through the American Society of Quality (ASQ).
ASQ Members ($40)
For STUDENT MEMBERS ONLY ($30)
NOTE: For students wanting to get to the Sheraton Hotel, you can easily take the STM Express City Bus 747 which will drop you off at the Pierre Elliott Trudeau airport. After which, you may take the Sheraton's free shuttle to get to the hotel. Click HERE for more details.
After the meeting, an ASQ member will often be available to drop off a student at a nearby bus or metro station.
your business cards and be ready to
To register for any event or for more information on events please contact:
Mr. Sukhvinder Jutla
Tel: (450) 647-8092
By Michael Bournazian, Eng., Newsletter Editor
LITTLE (DENTIST) SHOP OF HORRORS
I would like to encourage everyone to click on this link and read this story that first broke on CNN on March 29, 2013.
The story regarding a dentist's (mal)practice in Tulsa, Oklahoma left me feeling very upset, and only goes to prove how improper Quality practices can ultimately affect people's well-being.
If you want to read a similar story, you can revisit my Editor's Corner from our October 2012 Newsletter.
As well, some feedback on LAST MONTH'S "EDITOR'S CORNER" on supplier satisfaction:
Excellent piece and totally true. In our business as a registrar where we use lots of sub-contractors, the same applies: if they are satisfied, that greatly increases our customer satisfaction levels as well."
From George Azedo: Operations Manager - Eastern Canada Assurance Services (Americas) SAI Global. Thanks for reading and commenting George!
Any feedback? Click on the link in the bottom right corner of this section and let me know. Thanks.
"Keep your guard up", a wise quote from the boxing world and would seem to be very true in the world of quality as well. When you see the pinnacles of quality in the 4 big Japanese car makers recalling hundreds of thousands of cars due to a generic fault, it makes me wonder what went wrong. For those of us in the mass production arena, this is a worst case scenario where the cost of poor quality is sky high and the root cause / escape mechanism would be very interesting to follow. It is a reminder that even when things are going well, we still need to be looking where the next recall/reject might come from.
By Eric Stern, ASQ Senior Member, CQA, Publicity co-chair
Had you come . . . How to Perform Successful Trials
Martin Carignan, an experienced trainer went systematically and interactively, involving the event participants, in reviewing the key components of successful trials. He called them principles - the methods that are basic:
-Replication (redoing all treatments), associated with the improvement of the precision of treatments effect by redoing them;
-Repetition (multiple measurements), associated with the improvement of the precision of treatments effect by reducing the measurement error;
-Random allocation of experiments, their order and resets for the observation of independently distributed errors;
-Blocking into subgroups of relatively homogeneous units for factors that are not easily controllable.
The case studies enabled participants to practice at an elementary level these principles. He then added practical considerations related to resistance to change, conditions of success, follow up, and justification of the trial.
To ensure that all important factors be included, he recommended that the experimental region not be too restrictive, seeking of conditions with a high probability of success, checking the measurement systems and ensuring randomization. He also recommended short designs on processes that are under control. In the long list of additional suggestions he underlined the following: BE THERE.
The question and answer session stressed the importance of patiently allocating sufficient resources for the effective design, because they assure the possibility of proper analysis and superior results. Had you been there, in addition to the practice and discussions you would have had access to a more complete list of practical suggestions, not the last one being: hire a statistician .
Eric Stern, CQA, senior member, publicity co-chair, developmental coach and consultant at Expertech CMSC, expressing his own opinions.
For networking with local quality professionals explore these groups: http://tech.groups.yahoo.com/group/Quality_Montreal/ http://www.linkedin.com/groups?gid=90170
By Raymond E. Dyer, ASQ Senior Member CMQ/OE & CQA, Voice of the Customer Chair
2013 Section Survey Results Pouring In
I received our first cards on April 2nd. Within 5 working days, I received 27 responses which is already more than our complete participation in 2012 (i.e. 26 responses). It's too early to start flashing too many results, but there are a few themes coming out. Cost and location of events are factors and Professional Development and Quality Systems are of primary interest.
The draw also seems to have attracted some participation. 26 out of 27 cards included their member numbers. Unfortunately, a non-recognized member number showed up. I wonder if it's not a student that wrote down their student number rather than their ASQ member number. Anyway, of the 25 confirmed participants; 10 are full or regular members, 8 are senior members, 6 are student members, and 1 is an associate member.
For those that have replied, thank you. For those who have not yet responded, please do so. It shouldn't take long and it's really important so we can learn and improve our activities. We look forward to your responses. Thank you for helping your ASQ section!
By Sukhvinder S. Jutla, 2012-13 Program Chair
Date, time, and location will be confirmed as we progress into the year. Most events are planned for Wednesday evenings and are held at the Sheraton Montreal Airport Hotel. Watch the Newsletter and our web site for further details.
To register for any event of for more information on events please contact: Sukhvinder Jutla at (450) 647-8092 or e-mail at Sukhvinder.Jutla@pwc.ca.
Michael J. Little
ASQ Montreal Section thanks our Site Members:
ASQ Montreal Universities Student Chapter (Thursday, April 25, 2013)Field Trip to Pratt & Whitney Canada
The ASQ student branch of Section 401 has organized a field trip!!
Company: Pratt & Whitney Canada (PWC).
Objective: To get familiar with the quality standards in PWC.
Who should attend?: Undergraduate and Graduate students interested in having an exposure to high standard quality processes in a world renowned company like Pratt & Whitney. Students will have a field experience, and get to meet Quality Leaders in PWC.
Speakers: Quality Leaders at Pratt & Whitney Canada.
Logistics: A bus will be arranged to and from the Concordia University Hall Building. Leaving at 12:00pm from Concordia. You should pay in advance to keep your place.
Student Fee: The trip will cost $30, which includes the bus ride and a ASQ T-shirt (mandatory to be worn for the field trip).
ASQ Montreal Francophone Section 404 (Wednesday, April 17, 2013)
A recent speaker at one of our dinners this year, Mme. Nicole Talbot, will be giving a cyber-conference for our Francophine section in April. Once again, her subject will be PPAP (Production Part Approval Process). For more information, click HERE, and to register for the event, click HERE.
ASQ Ottawa Section 407 (Wednesday, April 17, 2013)The ASQ Ottawa Valley Section 407 will be having their next event on Wednesday, April 17, 2013.
Lean Enterprise in the Office: Getting Started and Sustaining Lean in an Office Environment
Presented by Craig Szelestowski (President, Lean Agility)
Lean has been applied for decades on the manufacturing shop floor to deliver customer value better, faster and cheaper. It has not been applied nearly as often in the office.
This workshop explains:
◦The principles of Lean in the office (interactive simulation)
◦How Lean Office contrasts with Lean Manufacturing
◦How to get started applying Lean to your organization’s office processes
◦How to lock in your improvements and create a sustained Lean implementation
◦The keys to success in implementing Lean in office environments.
PLACE: Centurion Conference & Event Center, 170 Colonnade Road, Nepean, ON. K2E 7J5 (613-727-1044)
FOOD: Buffet Style Dinner 6:00 p.m. To 7:00 p.m. ($20.00 Cash only). Students who do not wish to take part in the dinner and networking may arrive at 6:45 for the 7:00 presentation - $5.00 at the door.
TIMES: Networking 5:30 p.m. to 6:00 p.m. Buffet Style Dinner 6:00 p.m. to 7:00 p.m. Presentation 7:00 p.m. to 9:00 p.m.
For full information and to register for the event, click HERE.
Global State of Quality Research Report Set for WCQI Release
Your Story at the World Conference
Ph.D., ASQ CQE and SSBB, Education & Audit Chair
Having ASQ certification gives you an edge in the market and can significantly increase your income.
ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.
Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.
Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.
Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.
Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.
Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.
Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.
Calendar and Registration Form
Questions? In house courses, etc.: David Tozer: (514) 694-2830, email@example.com
Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meeting is tentatively scheduled for :
May 1, 2013
Consult the List of Your Executive
Look at your wallet card to see when your present certification is due to expire. If it says June 31, 2013 you are in time. Get your journal, with supporting objective evidence (you should know what that is) to me before the end of December 2013. If it says that you were due in December 2012 then you have until the end of June 2013 to submit your journal or it will lapse.
Maybe you’ve decided not to recertify because (a) you are unemployed, (b) no longer in the quality field or perhaps, (c ) your employer no longer will pay for it? Think about this, your certification belongs to you and no one else. Your name is on it and no one else’s. It is portable and you can bring the recognition to your next company. Remember how hard you had to study for it? If you let it lapse you must rewrite the exam. Do you know where you will be employed in a year or so? Well congratulations if you do because most of us don’t and it could come in handy then, it sure won’t hinder you to retain it. The cost of $59 USD to renew one certification is much less than it would to rewrite. If you are unemployed, then contact ASQ directly at 1-800-248-1946. Ask for “Recertification” then explain your unemployment situation to them. You may be able to have your due date extended. But at $59.00 that is not really that much if it will help land your next job?
If you are a member of Section 0401 Montreal, then contact Norman Dickinson at firstname.lastname@example.org or at 514-334-6102 to find out where to send your journal. If you are NOT a member of Section 401, then contact ASQ directly at 1-800-248-1946.
Unemployed ASQ members receive a discount on their membership dues based on consecutive years of membership.
NOTE: The following links require that you be logged into your account before you try to activate them.
Download the Unemployment
Application (July 2012–June 2013 Membership Groups) (Microsoft Word
document, 101 KB)
Please send us your comments about the ASQ Montreal Section 0401 E-Newsletter (topics, layout, length, etc.). Do you want to contribute an article (English or French) or a good idea? Contact us by e-mail.
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