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Logo ASQ Montreal Section 0401

February 2008, Volume 58, Issue 2
Our objective: To increase awareness, interest, and involvement in Section activities and
quality-related subjects.
Next event Welcome to our new members Section Education Program 2007-2008
Ad / Publicité Sustaining Members
The Editor's Corner Proposed Slate of Officers Executive Committee Meetings & Officers 
A Word from your Section Chair The Right Stuff (article) ASQ Certification & Recertification
This season's planned events Other ASQ event Advertising Rates 

Next event

PFMEA – Process Failure Mode and Effects Analysis
F. Pageau
Date:     Wednesday, February 20, 2008

Time:     6:00 PM
Place:     Hilton Hotel, Dorval (PET) Airport

Speaker :   
François Pageau, P.Stat.,
Manager, Statistical Services and Chief Statistician of General Dynamics Ordnance and Tactical Systems – Canada

Cost:   ASQ Members $40

Non-members $50
Includes light supper and Parking!

FMEA is used in similar yet also in different ways by many different industries. Some focus on quality, others on costs, yet others on safety both for employees and customers. FMEAs are also used during different phases of activity ranging from Design to Process management. There are several approaches and standards but one of the better known comes from the Automotive Industry Action Group (AIAG), a not-for-profit association of companies involved in the automotive industry.

François will review some of this background as well as provide a brief overview of some of the basics behind PFMEA including elements like failure modes, severity of potential failures, etc. He will also review a few weaknesses of this methodology. This presentation should provide some key basics for those unfamiliar with PFMEA while also providing an opportunity for feedback and reflection for those more familiar with its application. 

Ad / Publicité


Bring your business cards and be ready to network!

For registrations or information please contact:
Mitchell Daudier at (450) 463-0990 or e-mail at 
or Ray Dyer at (514) 818-7410 or e-mail at 

François Pageau – Manager, Statistical Services and Chief Statistician at General Dynamics Ordnance and Tactical Systems Canada.
With fifteen years experience in the manufacturing sector, François Pageau’s fields of activities include industrial applications of statistics such as design of experiments, sampling inspection, process control and reliability. In addition to his role of scientific collaborator on various research and development projects, François teaches applied statistics and six sigma methodology internal courses. He also provides advice to senior management on quality strategy and continuous improvement initiatives.

François received his M.S. in mathematics and B.S. in statistics from Université Laval. Before joining GD-OTS Canada, he worked on census data quality issues as a Methodologist at Statistics Canada, and as a Statistical Consultant at the Statistics Consulting Services of the Department of Mathematics and Statistics of Université Laval. François led the Business and Industrial Statistics Section of the Statistical Society of Canada (SSC) as President in 2005-2006, and now serves on the Accreditation Committee of the SSC. He is an SBTI trained Six Sigma Master Black Belt, a Senior Member of the American Society for Quality (ASQ), and holds all fourteen professional certifications of the Society.

The Editor's Corner

photo Chantale SimardBy Chantale Simard, ASQ CMQ/OE, Newsletter Editor

A discussion group for quality professionals in the Montreal region

Je voudrais prendre ces quelques lignes pour faire la promotion d’un forum de discussion montréalais sur la qualité, qui a été créé par Eric Stern, publicity co-chair de notre section.

Il a été question, lors de l’activité réseautage de septembre dernier, de trouver un ou des moyens supplémentaires de communiquer, d’échanger et de s’entraider localement entre les professionnels de la qualité. Rapidement, l’idée d’un forum de discussion électronique, pour les professionnels de la qualité dans la région de Montréal, a émergé. Eric n’étant pas des nôtres ce soir là, c’est par la suite que nous avons appris qu’il avait déjà créé un tel outil quelques années auparavant. Il s’agit du forum Quality_Montreal sur Yahoo groups.

I subscribed and I strongly suggest you do the same! It is so easy to use and accessible. Don’t hesitate to add your contribution to the Quality_Montreal forum by questioning, responding or communicating relevant information. I will keep you inform about it.

Click here to join Quality_Montreal
Click to join Quality_Montreal

A Word from your Section Chair

Photo Mitchell DaudierBy Mitchell Daudier, Section Chair

Thank you for such a great response to our Networking event in January. It was a well attended evening with around 30 people. A very big thank you to Reynald Régnus who shared with us, during that evening, his findings while doing his survey on Six Sigma projects. Our section took great pride in participating in that survey so it was a double pleasure to have first hand results from Reynald.

Our Section is a very active one in terms of creating meeting opportunities for its members. Therefore, when a room is filled with members like it was on January, I really feel that our efforts to ‘offer information’ (as stated in our Mission Statement) give tangible results. We hope you gained from that evening.

Now on February 20th we have another interesting event coming. François Pageau, Manager and Chief Statistician at General Dynamics Ordnance and Tactical Systems – Canada, will speak to us about Process Failure Mode and Effects Analysis (PFMEA). Mr. Pageau holds all of the ASQ certifications. He is one of the 7 people in the world who can claim such an achievement.

It will be an interesting event. I hope to see you all there.

This season’s planned events

By Raymond E. Dyer, ASQ CMQ/OE & CQA, Program Chair

Date, time, and location will be confirmed as we progress into the year.  Most events are planned for Wednesday evenings and are held at the Dorval (PET) Airport Hilton Hotel.  Watch the newsletter and our web site for further details.




19 March 2008

A practical application of Cost of Quality management

Tentative – Brenda Fisk, ASQ Canada Regional Director

16 April 2008

Annual General Assembly + Small accomplishments that benefit others vs. complex programs like six-sigma

Leadership Team for General Assembly
+ Fouad Fares of MINDSMASTER Canada Inc.

21 May 2008

Supply Chain Quality: Controlling the supply chain across the world

Tentative – Speaker from Bombardier to be confirmed.

Welcome to our new members

Jason Cardinal, Elizabeth-Lynn Doiron, Jacques Laporte, Martin Leroux, Frederick S. Nagy, Cynthia M. Nazario
and Robert Paulin

Sustaining Members

ASQ Montreal Section thanks our
Sustaining Members:

Bombardier Aerospace

L-3 Communications MAS (Canada) Inc

Promaintech Novaxa


Proposed Slate of Officers for 2008/09 Montreal Section 401 Executive

By Inteaz Alli, Ph.D, ASQ CQA & CHA, Nominating Committee Chair

In accordance with Sections 5.4 and 6.1 of our Operating Agreement, the Montreal Section 401 Nominating Committee comprising of N. Dickinson, R. Dyer, B. Doiron, D. Tozer, and Inteaz Alli (Nominating Committee Chair), proposes the following Slate of Officers for the 2008/09 Montreal Section 401 Executive:

Chair: Gordon Ayotte

Vice- Chair: Mitchell Daudier

Secretary: Bill Wilson

Treasurer: Stephen Jones

To nominate a different slate of officers, volunteer for a role on the various committees of the Section, or obtain further information, please contact Inteaz Alli at inteaz.alli@mcgill.ca. Nominees for Officer positions can be made by petition of at least 10 members.

Certain other Executive positions and committee chairs must also be filled so please indicate your interest. Please note that, to apply for any Section Executive or Leadership position, you must be a member of the Section in good standing.

Submitted: February 5, 2008


Inteaz Alli

The Right Stuff

Note from the Newsletter editor : This is the first of a three part article submitted by ASQ Montreal Section 0401 member Hélène Giroux who is an Associate Professor in Operations and Logistics Management at HEC Montréal.photo de Hélène Giroux

By Hélène Giroux, Associate Professor, Operations and Logistics Management HEC Montréal, Senior member

It’s a funny thing about quality professionals. Most of them didn’t set out to build a career in quality – after all, very few colleges and universities have diplomas in quality assurance or quality management. Yet many of those who fell into quality also seem to fall in love with it and spend years, often their whole career, in various quality functions. What does it take to be a quality professional? What kind of aptitudes and personal dispositions make for a successful and satisfying career in quality?

As part of a larger academic research project, I had the opportunity to interview 29 seasoned quality professionals with combined experience of more than 800 years. These professionals from the North-Eastern United States and Canada have held a wide variety of positions related to quality assurance and quality management. They have worked in diverse industries such as electronics, pharmaceuticals, manufacturing, construction, aeronautics, software and services. All are or were members of ASQ, and most have accumulated many years of service to ASQ, either in their local section, in one of the society’s divisions, or at the regional and national level.

Full article

Other ASQ event / autre événement de l'ASQ

La section 404 Montréal francophone de l'ASQ organise la conférence "Le futur de la qualité" avec Jean-Claude Savard le 28 février à 18h au restaurant El Toro, 1647 Fleury à Montréal.  Pour inscription, contacter le 514 351-0404.

Cliquez ici pour consulter le dernier qualipresse donnant plus d'information sur cette activité.

ASQ Montreal Section Education Program 2007-2008

By David Tozer, Ph.D., ASQ CQE and SSBB, Education & Audit Chair

Having ASQ certification gives you an edge in the market and can significantly increase your income.

ASQ Certification often leads to higher paying employment. The money invested in education and certification increases chances of finding employment quickly in the down sizing environment we live in. People who take the section sponsored refresher courses, and spend at least twice as much time as spent in the classroom on self study, have an 80%, or better, chance of passing the examination on the first attempt.

Certified Quality Engineer Topics include: quality concepts, cost of quality, human resources, team formation and group dynamics, inspection, metrology, sampling, reliability, quality standards, quality audit, statistics, design of experiments, process improvement, liability, and modern management methods for improving quality.

Certified Six Sigma Black Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, lean enterprise, statistics, design of experiments, and design for six sigma.

Certified Six Sigma Green Belt Topics include: quality concepts, cost of quality, enterprise wide deployment, business process management, project management, team formation and group dynamics, define, measure, analyze, improve, control, and statistics.

Certified Manager of Quality/Organizational Excellence Topics include: quality concepts, quality planning, customer focus, quality standards, project management, cost of quality, team formation and group dynamics, human resources and improvement.

Certified Quality Auditor Topics include: quality concepts, team formation and group dynamics, management responsibility, audit objectives, audit preparation, audit conduct, audit reporting, sampling, and basic statistics.

Certified Quality Inspector Topics include: quality concepts, team formation and group dynamics, geometry, metrology, reading drawings, mechanical processes, statistical process control, inspection, and sampling.

Calendar and Registration Form

Questions? In house courses, etc.: David Tozer:  (514) 694-2830, mailto:davidtozer@qualitiqua.com

Executive Committee Meetings

Section Executive Committee (Leadership Team) Meetings are held at different locations, starting at 6 PM. The next regular meetings are tentatively scheduled for :
2008-03-05, 2008-04-02, 2008-05-07 and 2008-06-04.

Consult the List of Your Executive for 2007-2008 here

Note that all dates planned are subject to change. Please call ahead to attend by contacting the Section Chair or the Section Secretary.

Note: Available on request for section members only are minutes of section executive meetings (contact the Secretary) and section operating budget information (contact the Treasurer).

ASQ Certification & Recertification

ASQ Certifications




June 7, 2008

April 4, 2008

Please note: Exam dates may be revised by ASQ at any time.  For the latest dates, please contact ASQ at 1-800-248-1946.
For members interested in preparing their journals for recertification, please contact Norman Dickinson, Recertification Chair, at telephone: (514) 334-6102 or e-mail: n.dickinson@alumni.concordia.ca .

Come and visit us at http://www.asqmontreal.qc.ca


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The ASQ Montreal Section 0401 Newsletter is prepared by and published for its members.
Section postal address: 1728 Kirouac, Longueuil, Québec, J4G-2R4.
Section web site: www.asqmontreal.qc.ca
Newsletter Editor: Chantale Simard 514 941-5695
The opinions expressed in the Newsletter are those of the authors, not those of ASQ. Articles may be reproduced if the source is stated
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